# clarissa.one Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about clarissa.one Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10046521/clarissa-one

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# 

 clarissa.one Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

clarissa.one

## What is clarissa.one?

clarissa.one is hotel feedback software that automates guest feedback collection and analysis through post-stay and in-stay modes. Guests submit feedback via QR codes placed strategically around the property, such as on mirrors or nightstands, using a color wheel mood indicator system that requires no login, app, or email. The platform supports over forty languages, including Chinese, Arabic, and Russian. Setup is quick with a wizard for configuring areas like rooms and spas, generating QR codes in batches. A real-time dashboard uses traffic-light indicators to highlight issues, while instant alerts for negative feedback enable immediate resolution. Reviews are categorized automatically, with daily, weekly, and monthly analysis. GDPR compliance, anonymous submissions, and German-based servers ensure data security.

## What is clarissa.one used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

€37

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Fields

Customize data fields to support various needs and use cases

Customizable Forms

Customize contracts and forms to collect specific information

Customizable Reports

Alter the layout and content of reports

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

clarissa.one 17 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Manage, store and organize emails within the system or via third-party apps

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Collect information from multiple sources

Manage and support multiple languages

Identify, track, and respond to negative feedback

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Gauge satisfaction and receive information for improvement and success

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

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## Pricing

Free Trial

Free Version

Starter

€37.00

Flat Rate,Per Month

Live Response

€99.00

Flat Rate,Per Month

Live Response Pro

€199.00

Flat Rate,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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