# Shine Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shine Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/10046579/Shine --- # Shine Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Shine ## What is Shine? Your customers are your greatest advocates; they just need a better stage. We built the platform that finds those champions, captures their stories on their terms, and turns them into structured proof your team can use from the first ad to the final handshake. How it works: Identify: Find the champions already emerging in your user base. Capture: Record their story on their terms through a guided AI interview. Extract: Surface the outcomes, metrics, and moments that matter. Verify: Every claim is consented, evidence-backed, and audit-ready. Activate: Turn a single story into a reusable library for every stage — from demand gen to closed deals. Reuse: Put the right evidence in front of the right buyer when it matters most. Don’t let your best stories stay dark. Shine turns real customer success into the clearest competitive advantage you have: proof buyers can’t ignore and competitors can’t copy. ## What is Shine used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $159 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shine?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shine.studio/&name=Shine) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Advocate Management Track and manage advocate communication, engagement, and performance AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export Import and export data to and from software applications Shine 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and manage advocate communication, engagement, and performance Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Import and export data to and from software applications Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels A set of indicators that tracks the performance of networks, applications, systems, teams, etc. View and track pertinent metrics to find patterns and gain insights from data Create and administer polls and surveys Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free Plan $0.00 It includes: - 1 interview per month - 1 Admin - ~10 claims - NPS or CSAT Surveys - Video Interview - AI Claims Extraction - Claim Clips - Custom Branding Starter Plan $159.00 Flat Rate,Per Month It includes: - 10 interviews per month - 1 Admin - 2 Users - ~100 claims - Story Studio - Review Studio - Full Transcripts - Custom emails & domain - Auto-writes your proof Pro Plan $399.00 Flat Rate,Per Month It includes: - 25 interviews per month - 2 Admins - 6 Users - ~250 claims - Thematic Stories - CRM Claims Sync - Email Support - Multi-Language Support - Recurring surveys Complete Plan $759.00 Flat Rate,Per Month It includes: - 50 interviews per month - Unlimited seats - ~500 claims - Multi-CRM Sync - Multi-Brand Workspace - Dedicated Support - SSO / SAML + SLAs ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.