# Peridot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Peridot Software - reviews, pricing plans, popular comparisons to other Transcription products and more. Source: https://www.capterra.com/p/10046582/Peridot --- # Peridot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Peridot ## What is Peridot? Peridot is customer feedback software that organizes user research into a searchable repository for product teams. The platform transcribes video, audio, and text files from user interviews, eliminating manual tagging and review. Peridot connects to tools such as Zoom and Google Meet to import interviews, transcribe sessions, and extract themes, pain points, and feature requests. Teams can search their research library using plain language questions and receive instant answers with quotes and timestamps. The software integrates with survey tools, support tickets, and CRM systems, consolidating feedback from multiple channels. Supporting multiple languages, Peridot enables global research efforts. Unlimited collaborators can access research, share findings, and generate deliverables such as summaries, slides, and video reels. ## What is Peridot used for? [Transcription](https://www.capterra.com/transcription-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Peridot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://askperidot.com/&name=Peridot) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Audio/video file upload 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Upload audio and video files Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Multi-Language 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Speech Recognition 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages Peridot 12 features Define levels of authorization for access to specific files or systems Software program that continuously adjusts its behavior based on observed data Upload audio and video files Use AI to convert voice into text automatically Import and export data to and from software applications Search for specific words or phrases within a document or database Manage and support multiple languages Process and analyze human language in text or audio form Search and filter data across systems to locate required information by entering keywords or certain criteria Train your system to interpret and transcribe voice messages Analyze, correct, and monitor speech for transcriptions or recordings Set up connections to third-party platforms to improve business processes Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Growth $99.00 Flat Rate,Per Month Scale $279.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ Otter](https://www.capterra.com/p/202799/Otter/)[ Dovetail](https://www.capterra.com/p/174077/Dovetail/)[ ZooM](https://www.capterra.com/p/172461/ZooM/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MT Martin T. Designer Graphic Design ### "Great user experience and helpful support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Overall, great experience and very easy to navigate. The team was very easy to get in touch with to answer my questions. Pros It automatically creates highlight clips for me. I can always go back in and modify any information that was generated with AI, which is huge. Cons I didn't see a way to add my own codes to organize the feedback. I think this is fine because of the search capabilities that exist. Switched from [Dovetail](https://www.capterra.com/p/174077/Dovetail/) We still use Dovetail but are considering switching to Peridot completely. The biggest issue with Dovetail is the tagging features. It's great that they exist, but it takes way too much time to organize everything. Alternatives considered [Condens](https://www.capterra.com/p/217476/Condens/) Reasons for choosing Peridot It was the cheapest and had all the core features we were looking for. Don't need all the bloat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.