--- title: "Peridot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Peridot Software - reviews, pricing plans, popular comparisons to other Transcription products and more." source_url: "https://www.capterra.com/p/10046582/Peridot/" page_type: "product" language: "en" --- # Peridot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Peridot ## What is Peridot? Peridot is customer feedback software that organizes user research into a searchable repository for product teams. The platform transcribes video, audio, and text files from user interviews, eliminating manual tagging and review. Peridot connects to tools such as Zoom and Google Meet to import interviews, transcribe sessions, and extract themes, pain points, and feature requests. Teams can search their research library using plain language questions and receive instant answers with quotes and timestamps. The software integrates with survey tools, support tickets, and CRM systems, consolidating feedback from multiple channels. Supporting multiple languages, Peridot enables global research efforts. Unlimited collaborators can access research, share findings, and generate deliverables such as summaries, slides, and video reels. ## What is Peridot used for? [Transcription](https://www.capterra.com/transcription-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Peridot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://askperidot.com/&name=Peridot) ## Peridot Overview Updated August 2026 AI summary Peridot is a cloud-based transcription solution designed for small businesses needing to convert spoken content from audio or video files into text. Supporting features like automatic transcription, speech recognition, natural language processing, and multi-language capabilities, it also offers AI-powered analysis, full text search, and integrations with collaboration tools, making it suitable for teams handling diverse recording and documentation needs. ## FAQs about Peridot Overview ### What company size and specific industries is Peridot built for? Peridot is designed for small to large product-focused companies and teams across software, technology, and digital product organizations. It is used by product managers, UX researchers, product teams, customer success managers, and product designers who need support for product discovery, research, and design collaboration. Features and Usability ### What are the key features of Peridot? Peridot offers AI/Machine Learning, natural language processing, speech recognition, and speech-to-text analysis for working with spoken content. It also includes automatic transcription, audio/video file upload, full text search, search/filter tools, data extraction, data import/export, access controls/permissions, data security, multi-language support, multiple data sources, and third-party integrations. Integrations ### Which third-party tools and platforms does Peridot integrate with? Peridot integrates with 6 third-party tools, including Dovetail for research notes, Google Meet and Zoom for meetings, Otter for transcription, Slack for team communication, and Typeform for forms and data collection. These catalog integrations cover collaboration, meeting capture, and input workflows. Getting Started and Support ### What training and onboarding options does Peridot offer? Peridot provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for reviewing features, steps, and product details as needed. Getting Started and Support ### What customer support options does Peridot offer? Peridot provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact and self-service guidance for setup and troubleshooting. No reviewer feedback about support quality is available here, so no conclusions can be drawn about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,702 Transcription reviews Capterra data shows that buyers of transcription software rank the following features as their top priorities: - **Automatic Transcription** (**55%** of reviewers rated this feature as critical) - **Speech Recognition** (**49%**) - **Audio/video file upload** (**44%**) Peridot supports all three of the features reviewers value most: **Automatic Transcription**, **Speech Recognition**, and **Audio/video file upload**. Together, these capabilities help businesses turn spoken content into text faster, improve accuracy when capturing speech, and upload recordings directly for processing, allowing teams to document conversations, interviews, and meetings more efficiently. Speech Recognition 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages Audio/video file upload 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Upload audio and video files AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Multi-Language 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Data Import/Export 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Peridot 13 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Audio/video file upload: Upload audio and video files - Automatic Transcription: Use AI to convert voice into text automatically - Data Import/Export: Import and export data to and from software applications - Full Text Search: Search for specific words or phrases within a document or database - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Speech Recognition: Train your system to interpret and transcribe voice messages - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Growth $99.00 Flat Rate,Per Month Scale $279.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ Otter](https://www.capterra.com/p/202799/Otter/)[ Dovetail](https://www.capterra.com/p/174077/Dovetail/)[ ZooM](https://www.capterra.com/p/172461/ZooM/) ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MU Michael U. Technical Product Manager Computer Software ### "Accurate and meaningful Information pulled from multiple user surveys and Data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 19, 2026 Easy to use, pulled the right data and key points , offered immediate solutions to data and turned rough context from multiple interviews into meaningful data that my engineering team can take action on immediately Pros As a new pm, peridot was a goldmine in helping me understand the data from my survey, user survey forms, meeting interviews and videos. It was plug and play to platforms i already use like zoom, tally form and google meet. It could understand what those data meant and could easily make sense of the rough data . Easy to navigate around even as an absolute beginner to the platform Cons Nothing , works well with my flow as a pm and honestly the platforms design and UX makes it easy to navigate around Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Martin T. Designer Graphic Design ### "Great user experience and helpful support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Overall, great experience and very easy to navigate. The team was very easy to get in touch with to answer my questions. Pros It automatically creates highlight clips for me. I can always go back in and modify any information that was generated with AI, which is huge. Cons I didn't see a way to add my own codes to organize the feedback. I think this is fine because of the search capabilities that exist. Switched from [Dovetail](https://www.capterra.com/p/174077/Dovetail/) We still use Dovetail but are considering switching to Peridot completely. The biggest issue with Dovetail is the tagging features. It's great that they exist, but it takes way too much time to organize everything. Alternatives considered [Condens](https://www.capterra.com/p/217476/Condens/) Reasons for choosing Peridot It was the cheapest and had all the core features we were looking for. Don't need all the bloat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.