# ShipScout Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShipScout Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10046604/ShipScout

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# 

 ShipScout Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ShipScout

## What is ShipScout?

Shipscout.ai is a global trade intelligence platform offering access to shipment data and market insights. It aggregates customs-level information from over 240 countries and more than eleven billion trade records. The platform includes CRM tools for email outreach, LinkedIn connections, and competitor tracking. Kitty, the AI assistant, provides lead recommendations, drafts outreach emails, and explains trade trends.

## What is ShipScout used for?

[Data Analysis](https://www.capterra.com/data-analysis-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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Do you work for ShipScout?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shipscout.ai/&name=ShipScout)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data Discovery

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Discover and connect variety of data sources to the application for analysis

Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Mapping

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the management and flow of data throughout the organization

Data Visualization

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Graphical representation of data

ShipScout 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage, organize, and store contact information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Discover and connect variety of data sources to the application for analysis

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Graphical representation of data

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Ability to interact with the application using human languages such as English

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Interact with data visualization elements, such as charts and graphs, to drill down into data

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Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

3.3 (3)

### Starting price

Free trial available

Value for money

3.3 (3)

3.3

Based on 3 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AG

Akash G.

Founder

Industrial Automation

### "Better than Trademo and dollar business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2026

It’s basically you pay for quality data and good user interface and good support my overall experience with them was very good.

Pros

The customers support is amazing I actually took there yearly plan and I had some problem with data initially, but their customer was so amazing that they pulled out the data from their backend for me. The features are better than volza, dollar business and the portal is much cleaner and user friendly

Cons

They are a bit expensive for what they offer in terms of credits. Other platforms have unlimited searches, but they don’t have the best data.

Switched from

[Trademo Intel](https://www.capterra.com/p/215710/Trademo-Intel/)

[EXIMAPS](https://www.capterra.com/p/181655/EXIMAPS/)

[Volza](https://www.capterra.com/p/10024817/Volza/)

Better data and ease of user, and bettee support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shubham S.

Founder

Retail

### "Trade intelligence platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2026

I have been using trade intelligence platform from past 6-7 years. I came across shipscout recently. Initially I was sceptical about purchasing their subscription because they are a new company had no reviews, but I found their product good on demo. And so far, I’m currently happy with their service and product.

Pros

Value for money, saving me multiple subscription cost. They give by shipment details along with buyers contact info.

Cons

Relatively new company so you will always find that things are keep changing. Although the support is good.

Switched from

[Trademo Intel](https://www.capterra.com/p/215710/Trademo-Intel/)

[Volza](https://www.capterra.com/p/10024817/Volza/)

Because of data availability I live in India and recently the data availability got disrupted

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Avi G.

Import export agent.

Import and Export

### "Import export data with buyers contacts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Pros

Shipscout is great for finding new buyers and suppliers for import and export, but the best feature is the CRM AI whick lets you contact these buyers/suppliers directly from the portal itself.

Cons

Price is a little bit on higher side but justifies when you use it, the ROI part is crazy, i'm using this as agent.

Switched from

[Volza](https://www.capterra.com/p/10024817/Volza/)

The cost is lower, data is more and there are more features, and the team support is better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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