# ciopulse Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ciopulse Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10046695/ciopulse --- # ciopulse Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) ciopulse ## What is ciopulse? Ciopulse is an experience management platform that helps enterprise IT teams improve service satisfaction through real-time feedback. It triggers a mobile-responsive survey after ticket resolution, capturing Net Promoter Score data, satisfaction drivers, and productivity metrics. The survey takes about forty-five seconds and requires no login credentials. The platform integrates with ITSM systems like ServiceNow, Zendesk, Jira, BMC, and Freshservice. In ServiceNow, ciopulse installs as a certified Store app without middleware, adhering to security standards. Surveys are delivered via email with hyperlinked invitations, compatible with any ticketing system that sends emails. Ciopulse dashboards display live NPS scores, trends, and productivity metrics. PulseAI analyzes comments to identify themes and generate summaries. Automated service recovery alerts team leads to low satisfaction scores, enabling ticket reopening. The platform is SOC2-ready and supports multi-tenant setups. ## What is ciopulse used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ciopulse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cio-pulse.com/&name=ciopulse) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customizable Branding Add customized logos and colors to align with company branding Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product ciopulse 15 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Collect information from multiple sources Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.