# eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eMaint CMMS the right CMMS solution for you? Explore 418 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (418) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of eMaint CMMS Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews ES Elizabeth S Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “The system also improves visibility by centralizing asset information, maintenance history, and reports in one place, making it easier for teams to access important data and make informed decisions. While there is a learning curve during the initial setup and configuration, the flexibility of the system allows organizations to customize workflows based on their operational needs.“ March 11, 2026 SF Sam F Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The first line moves when I scroll down and it drives me insane because I lose my place in the table and forget what column I was viewing.“ January 24, 2026 ES Elizabeth S Maintenance planner and Emaint AdminFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “The platform provides a comprehensive set of tools that help streamline maintenance operations, manage assets, and track work orders efficiently.“ March 11, 2026 MO Michael O Asset ManagerFacilities Services, 201 - 500 employeesUsed the software for: 1-2 years. “Assets don't import per excel sheet, causing the structure to be skewed in Asset Trees If customer support chat cannot help solve, it can take quite a while to get feedback.“ October 9, 2025 LG Linda G AMMS AdministratorHospitality, 501 - 1,000 employeesUsed the software for: More than 2 years. “The responsive Support team, from instantaneous chat support to Customer Success Manager - all are competent, solutions oriented & timely in their response - our CSM good at bringing needed resources in the organization together to answer questions.“ June 1, 2026 DL Dave L Sr Business Systems AnalystReal Estate, 10,001+ employeesUsed the software for: More than 2 years. “User interface is a little boxy. and the pdf rendering is not as presentable as could be.“ March 11, 2026 NS Nisarg S Maintenance PlannerAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus“ March 10, 2026 BS Brad S Maintenance PlannerSemiconductors, 501 - 1,000 employeesUsed the software for: 1-2 years. “We receive an email usually within a day, telling us they're working on it, but their poor excuses for closure come after several days of waiting.“ May 11, 2026 ## Showing most helpful reviews Showing 1-25 of 418 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Francisco M. CMMS Coordinator Construction Used the software for: 2+ years ### "Trench Shoring " January 26, 2024 5.0 Pros Ease of Access. Very user friendly. Easy Management Reason for choosing eMaint CMMS User Friendly, Customer support was very accessible and meet our needs. Review Source MW Michael W. Facilities Coordinator Defense & Space Used the software for: Less than 6 months ### "x5 Workshop review" June 2, 2026 4.0 Pros Easy to customize and navigate. Side menu is very helpful to see related entities, documents, etc. Scheduler 2.0 is great, easy to use. Flexibility of SWO maintenance types is an excellent addition. Document and pic upload is much better than x4 and actually pleasant to do. Global search is instrumental. Cons I'd like to see some mobile licenses included with the x5 subscription. x5 is missing a way to enforce naming conventions that should be added in where at either shared or site-specific level, rules for naming schema can be created an enforced. It is also missing a built-in workflow for approvals of when new items/entities are created. Could be based on user roles and permissions. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS eMaint was a better price point, easier to deploy. Review Source DW Derrick W. Corporate Maintenance Planner Oil & Energy Used the software for: 6-12 months ### "Maintenance management system feedback " May 7, 2026 3.0 Overall ... experience is slightly favorable. but because of so much customization, no two systems will be similar. Pros Reports and dashboards, good training materials. excellent customer support and CSM, easy scheduling with scheduler 2.0 .. looking forward to having upgrade to schedule based on rating shifts a preset work assignments. Cons is a very clunky system. the structure is scattered all over and should be more chain linked together to make it more user friendly. this system allows too much customization and tries to act more like an ERP system vs a user-friendly maintenance management system. Licensing is crazy... the scheduling needs the ability to rotate calendars by a pitman schedule shift assignments. Review Source VH Victoria H. Maintenance System Coordinator Building Materials Used the software for: 1-2 years ### "eMaint Features " March 11, 2026 5.0 It’s a good system to work in. I have learned a lot about how the system works and what I can do to make it user friendly for others. Pros There are a lot of great features to work with. It’s easy to understand and teach others how to use this feature. Cons Would like to see what else is offered in X4. There are a lot of features that are hidden. I was able to find a lot by reading through the documentation. Switched from [MaintScape](https://www.capterra.com/p/9451/MaintScape/) X4 was introduced to our location so we made the switch. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Victoria, Thank you for sharing your feedback. It’s good to hear that you’ve found many of the features straightforward to use and easy to teach to others. Clear usability is an important part of the system’s design. We also appreciate your note about X4 features being difficult to find. Your experience highlights the need for better visibility into available functionality so users don’t have to rely heavily on documentation to uncover what’s included. Thank you for sharing that the system has helped you learn more about configuration and how to make it user‑friendly for others. Your perspective is helpful as we continue improving the platform. PW Peter W. RNG Program Manager Oil & Energy Used the software for: 2+ years ### "Thank you E-Maint" June 25, 2026 4.0 Overall my experience with E-maintenance is exceptional. The team has worked with me to modify our accounts to fit our specific needs. Our CSM is always touching base to see if there is more that they able to do to assist our needs. Hopefully our team decides to move to X5. I llok forward to working with the team in the future. Pros I find the system easy to navigate and to editable to our companies need. I have the ability to adjust all the forms and criteria to meet the standards that are needed for our procedures. Cons I believe this is a con just because we are still using X4, but i would say that my biggest problem with with the system is that as a admin i have to consistently adjust licensing for users via email chains whenever my operations team members move sites or are then positioned over multiple sites. I think once a user is added to the system that i should be able to just allow them to see what is needed. Review Source KE Kevin E. FMM Facilities Services Used the software for: 2+ years ### "X4 to x5 comparisons" May 28, 2026 4.0 There are some features that are a big improvements like parent child PMs and the layout of the user interface. Support system is not helpful. Pros New layout is much better than X4. Meter reading and parent child features are a big plus. Overlapping PM monthly weekly is a big plus and good feature. Cons Limited customization. X4 had capabilities of individual customization. Support ticket system. With X4 I could email a customer service rep. Replies were quick within the same day typically and I could directly hold a conversation for assistance. Now I am limited to placing a ticket and it takes weeks for a response. Searching seems clunky and too specific Review Source TR Tavares R. Maintenance technician III Consumer Services Used the software for: 1-2 years ### "E maintenance for life" May 28, 2026 4.0 Overall, E maintenance has been a great tool for us here at my facility. It make it easy to find documents that may be needed later to prove that the work has been done . Pros The main thing I like about E maint is it helps me keep up with my schedule on my PMs inspections and upcoming work that has to be done. The days of pencil and paper are gone. Cons The thing that I dislike about is not being able to navigate everything as I should be. I know they are different levels of access, but I just think it should be easy for everyone. Review Source JB Jason B. Project Manager Consumer Goods Used the software for: 2+ years ### "Pros/Cons of eMaint" May 8, 2026 5.0 I have been very pleased with the overall experience. It was rough when getting started a few years ago, but I have been able to grow and train other employees on how to us the system. Pros The customer support has been very helpful. The implementation team is doing a great job demonstrating how the system works for us. Cons Trying to implement other sites on my own. I found it difficult not having the training to do it. This is where I used customer support for answers. Review Source JK Jason K. Maintenance Manager Food & Beverages Used the software for: 6-12 months ### "Emaint 6 months in review" May 11, 2026 4.0 Very good. Fairly intuitive for users. \[sensitive content hidden\] my CSM account manager has been extremely helpful in getting things done. Pros ease of use by end user technician. My team has adapted to it nicely, entering work orders, checking off and closing out PMs etc. Cons Tech support by phone call rarely does anyone answer. It is nice to be able to ask someone the best next step so I can send out emails with issues with the right information. Review Source CB Charles B. Maintenance Manager Higher Education Used the software for: 2+ years ### "Emaint Excellent Choice" June 11, 2026 5.0 The experience has been will worth the investment for the past 11 years. Eventually the X5 switch will be worth more. Pros The system is easily compatible to our needs, awesome customization and the Emaint support team is always helpful and response times are great. Cons Ai help is only available on X5 version. The Excelerate Conference needs to move back to Florida area. Review Source AM Aaron M. Maintenance Facilities Manager Automotive Used the software for: 1-2 years ### "X5 - More than 20 years history in less than 5. " March 9, 2026 5.0 We have used x5 for over 5 years and have collected more data on the equipment than we had in the previous 20 years. When we have access we are able to review the historical data to help us build critical spare parts, and find common failures that repeatedly occur. It is a great system. Pros Having the ability to track specific data associated with assets building or even areas within our facilities that can include pictorial data. Cons Managements control restrictions along with slow updating of the data. Parts data has not yet completely been restored. Switched from [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/) Not user friendly, could not reduce the data points. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your experience with us! We’re glad to hear that eMaint’s ability to track detailed, asset‑specific and location‑specific data — including pictorial information — has been valuable for your operations. It’s also wonderful to know you’ve been able to gather more equipment insights in five years than in the previous twenty. That kind of progress is exactly what eMaint is designed to support. We appreciate your honesty regarding management control restrictions and the slow updating of certain data, especially around parts information. We understand how important accurate inventory and timely updates are, and we’re committed to helping ensure your data is fully restored and functioning smoothly. Our support team is always ready to assist with any access or syncing issues you’re experiencing. It’s great to hear that having historical data at your fingertips helps you identify common failures and build critical spare‑parts strategies. We love seeing customers use eMaint KS Kayla S. A.D. Engineering Pharmaceuticals Used the software for: Less than 6 months ### "Overall eMaint Review from a Pharma Company" March 11, 2026 5.0 As someone who has implemented a CMMS before this process was easy. The CSM and implementation specialists work with you at every step of the way. While some times I felt they did not have the expertise I needed for a highly regulated company, once we met and went through iterations of what we were trying to achieve we got to the correct solutions. The training is great and the hands on experience you get there is priceless. Pros The is highly configurable, priced reasonably or even better than other competitors for what you get, and is easy to use for forecasted work orders and continuous improvement on your maintenence program. Cons During our implementation we have struggled with the workflows for approvals. In my industry there are a lot of regulations and quality oversight is mandatory. Only having status of open, complete, and closed made it difficult for my team to get on board with the approval process workflow. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS Regulated product provides what we need with customization and configuration without the huge bill. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Ease of forecasting and tracking work order management. Standardization of tasks and calibration procedures Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Kayla, Thank you for sharing your feedback. It’s good to hear that the configurability, pricing, and ease of use for forecasting and program improvement have been beneficial for your team. Those elements are designed to support organizations with varying operational needs. We also appreciate your comments on approval workflows during implementation. Regulatory environments do add complexity, and your note about needing more nuanced status options highlights an area where the workflow tools could better support compliance‑driven processes. Thank you as well for sharing your experience working through solutions with the CSM and implementation specialists. It’s helpful to know that the training and iterative approach ultimately met the needs of your regulated environment. Your perspective is valuable as we continue enhancing the platform. LW Lamar W. Maintenance CI Specialist Chemicals Used the software for: 2+ years ### "Best for Asset Management" September 30, 2025 4.0 My overall experience with using eMaint has been great. I am currently working on plans to integrate from X4 to X5 enterprise and looking forward to the added functionality and new interface. Pros Intuitive and easy to navigate, especially for managing work orders and preventive maintenance. Strong customization options for dashboards, reports, and workflows allow tailoring to specific industry needs. Supports mobile workforce management, enabling field technicians to access and update data on the go. Customer service is highly responsive and helpful support teams. Useful for inventory and work order management, even without internet access Cons The UI can be confusing at times, especially when dealing with multiple options or navigating work orders. Customizing work orders and purchase orders can be difficult without support. Occasional slow speeds and glitches, particularly with data imports and visualizations. Switched from [DirectLine](https://www.capterra.com/p/55114/DirectLine/) Needed something more user friendly and out of the box ready. Review Source CE Cody E. Maint Industrial Automation Used the software for: 6-12 months ### "Starting out" March 10, 2026 5.0 Multiple CMMS programs and bringing x5 into our mills from start to finish with mobile add on as well Pros Ability to see everything you need in front of you. The mobile side and user friendly designs help on the tech level. Cons Some of the hard stops about form design, Workflows can get hard trying to navigate around these problems Switched from [DentalCareLinks](https://www.capterra.com/p/150556/DentalCareLinks/) Improve from current state to gain insight on machines Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that having everything visible in one place, along with the mobile tools and user‑friendly design, has made a positive impact for your techs. We're also glad to be part of your journey bringing X5 into your mills from the ground up. Thank you as well for noting the challenges around form design limits and navigating workflows. Insights like these help us understand where improvements can make a meaningful difference. We’re grateful you chose eMaint to help drive better machine insights and support your move to a stronger maintenance process. Thanks again for taking the time to share your experience! SH Sam H. Maintenance Planner Paper & Forest Products Used the software for: 6-12 months ### "Emaint Review" March 10, 2026 5.0 I can't say enough good thi gs about it. X5 is better than i expected. So customizable, easy to filter, very user friendly and easy to understand. Pros It is very customizable and easy to set up and use both on desktop and mobile, it has everything you need to support purchasing, inventory and purchasing. Cons Creating custom reports with expressions can be very difficult unless you are familiar with SQL language Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[The Asset Guardian (TAG)](https://www.capterra.com/p/148747/The-Asset-Guardian-TAG/)[Dynaway EAM](https://www.capterra.com/p/201097/Dynaway-EAM/) Reason for choosing eMaint CMMS Emaint successfully met all of our pre determined must haves and almost all of our wants when the other cmms companies did not Switched from [Fiix](https://www.capterra.com/p/74916/Fiix/) No development support, not able to provide proper system support and changes Review Source AR Alex R. Manager of Maintenance and Facilities AND Systems Maintenance Engineer Food Production Used the software for: 1-2 years ### "Approachable with Limited Database Understanding" March 11, 2026 4.0 Coming from running companies and wearing many hats, including maintenance technician and manager, knowing how databases like SAP and NetSuite work and are implemented greatly decreased the learning curve for eMaint and increased the rate of making meaningful and productive changes to an existing, mismanaged, system Pros Customer Support, amazing and friendly people that are invested in your success. For one-off requests, they get it done. For requests that will we be repeated they will figure out the needs, the solution, then when asked are incredibly invested in teaching the HOW and WHY so I get more understanding of the database. Cons X4 mobile and the customer support search bar, the support search bar function could be a lot better in finding resources for your version. Results are flooded with release notes that bury the walk throughs resulting in needing to chat with an agent more often and often leading to them finding the resource for us after the chat. Review Source BE Braeden E. Sr. Maintenance Technician Planner Scheduler Wireless Used the software for: 1-2 years ### "eMaint CMMS: A Data Tracking Powerhouse" March 11, 2026 5.0 Overall has been a fantastic product that supports my company's needs. It goes above and beyond my company's requirements for tracking data trails and parts management as well as supporting the team in task and project management. Pros has excellent customizability in all fields plus the ability to add in features via workflows that are not currently native helps support the unique nuances to a specific industry. Additionally, it allows for custom prioritization of tasks for technicians through priority fields or custom fields. Cons The lack of some basic features on startup, such as cost analysis dashboards and connected sub-assets. While these features are easily configurable, they are fairly common in most industries and it would be beneficial to have some options for pre-built models that can be modified after the fact. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Braeden, Thank you for sharing your feedback. It’s good to hear that the level of customization in eMaint — including configurable fields, workflows, and prioritization options — has supported the specific needs of your operation. That flexibility is intended to help teams adapt the system to their industry requirements. We also appreciate your comments about missing pre‑built features such as cost analysis dashboards and connected sub‑assets. Your input highlights areas where having more out‑of‑the‑box models could reduce setup time for new users. Thank you for noting that the system has been effective for data tracking, parts management, and task coordination. Your perspective is helpful as we continue improving the platform. EL Evan L. Reliability Engineer Airlines/Aviation Used the software for: 1-2 years ### "Evan’s Review" March 10, 2026 5.0 With it being my 3rd CMMS I have used, emaint is the most user friendly and configurable option and easiest to train on. Pros The configurability to be able to show the same information in multitude of ways. People learn differently, so allowing users the freedom to see information through various export options is vital. Also, it is extremely easy to manage PM work orders including assignments, tasks, and all personnel records to ensure the system is true. The support team at emaint is fantastic. If there are ever any issues/delays, it is very easy to get ahold of proper contact. Cons Overall, it has been good. There is a learning curve to a software system especially switching from X4 to X5. A lot of the programmable options like custom expression require some background in coding or logic Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate your thoughtful feedback. It’s great to hear how valuable the configurability has been for your team, especially with different learning styles and reporting needs. We’re also glad to know that managing PM work orders and personnel records has been smooth, and we appreciate your kind words about our support team. Thank you as well for calling out the learning curve when moving from X4 to X5 and the complexity of custom expressions. Insights like these help us understand where users may need clearer guidance. We’re grateful that, after working with multiple CMMS platforms, you’ve found eMaint to be the most user‑friendly and trainable option. Thanks again for taking the time to share your experience! MS Matt S. Fleet and facilities analyst Building Materials Used the software for: 2+ years ### "Sick gnarly CMMS " March 9, 2026 5.0 Very pleased. I have learned a lot. eMaint has provided me opportunities to progress within my company due to the manipulations I have learned within this platform. Pros Our team is gnar gnar pow pow. We ask and they deliver. They have always worked well with us to build our unique solutions to appease our company restrictions. Cons Logging in to several instances for the various business cases we utilize is annoying. We have 5 instances that we utilize and it is a nightmare managing the user experience. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for the fun and thoughtful review — we absolutely love the energy! It’s great to hear that your team feels supported and that we’ve been able to help build solutions that fit your unique requirements. Collaboration like that is exactly what we strive for. We really appreciate you sharing the challenges around logging into multiple instances. Managing five separate environments can definitely create friction, and feedback like this helps us better understand where we can improve the user experience. Our team would be happy to explore options with you to help simplify access or streamline workflows wherever possible. It’s especially meaningful to hear that eMaint has played a role in your professional growth. Knowing that the skills you’ve developed in the platform have helped you advance within your company is truly rewarding for us. Thanks again for the great review and for being such a dedicated part of the eMaint community. We’re here anytime you need us! JRV Jose Ruben V. Corporate maintenance reliability Manager Food Production Used the software for: 1-2 years ### "Great use, updates are painful" March 9, 2026 4.0 Working towards getting all the plants in X5, and what started as an Inventory management tool has evolved into PM management, Asset management and Procurement tool. A lot of features are available, sometimes it’s hard to grasp them all. Pros The ability to being able to customize it allows it to be valuable. Customer support has been really helpful to provide solutions and suggestions. Cons I have used a lot of customer support. And I see a difference in the ability to provide answers and sometimes the solutions don’t seem to match. (The best one I think is \[sensitive content hidden\]). Updates tend to be hard to follow up, and with the one on feb 9th, not even customer support and product specialist have been able to solve my cycle count issue. Review Source bW branden W. Maintenance manager Retail Used the software for: 1-2 years ### "X5 is worth it 100%" March 10, 2026 5.0 It has been a wonderful experience all together after implementation into x5. X4 was very limited to organization and capabilities compared to what we were showed in X5. And expectations are very well worth the wait. Pros I love the application for emaint mobile. The ease of the application has helped as a technician. I cant wait for the further advancement with AI to take place. Cons The transition from x4 to x5 was very difficult. But our implementation rep and our customer succession planner Carlos has been the reason why will never leave emaint. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear how much the eMaint mobile app has helped you as a technician, and we’re excited that you’re looking forward to future AI enhancements as well. We’re also grateful for your honest feedback about the difficulty of transitioning from X4 to X5. Change can be challenging, and we’re thrilled to hear that your implementation rep and Carlos made such a positive impact throughout the process. We’ll be sure to pass along your kind words. It’s wonderful to know that X5 has delivered the organization and capabilities your team was hoping for. Thank you again for taking the time to share your journey — we’re grateful to have you with eMaint! NS Nisarg S. Maintenance Planner Automotive Used the software for: 2+ years ### "CMMS = Emaint" March 10, 2026 5.0 Emaint helps in daily usage for creating reports from the work flow and gets that data and point you in the direction where you need to focus Pros PM generation and tracking of work flow are the most useful cases for my place and also the document storage features. Cons There nothing I can think about it at the moment about emait Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear that PM generation, workflow tracking, and document storage have been especially useful for your team. Knowing eMaint helps you gather data, generate reports, and identify where attention is needed means a lot to us. We also appreciate you mentioning that you don’t have any current concerns — feedback like this helps affirm what’s working well for our users. Thank you again for taking the time to leave your review. We’re grateful to support your daily maintenance operations! JG Jeannie G. Maintenance Adminy Aviation & Aerospace Used the software for: 2+ years ### "Overall, a great product the workflow process" March 11, 2026 4.0 Overall, I think it is great for the company and with better knowledge and usage. It will continue to get better. Pros Helps track and organize work order workflow and inventory. Notifications and reporting is extremely helpful. Cons Sometimes difficult to get issues resolved. No technical service calls available on Fridays is sometimes a challenge. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Jeannie, Thank you for sharing your feedback. It’s good to hear that eMaint helps support your work order workflow, inventory tracking, notifications, and reporting. These are key functions, and it’s helpful to know they’re contributing to your processes. We also appreciate your comments regarding issue resolution and the availability of technical support. Thank you for adding that the system continues to benefit your organization as knowledge and usage increase. Your input provides useful insight as we work to strengthen the platform and support experience. CS Cade S. Operations trainee Mining & Metals Used the software for: 6-12 months ### "Cade stockstill survey " March 11, 2026 5.0 I have been working with emaint for around 6 months now. I started using emaint on the technician level and am now using as an admin creating a new site based on experiences learned from using it at a lower level Pros The biggest thing that I like about is the customer service. Every time I have had an issue I have been helped to find a solution and if one can’t be found I’m directed to someone that does know. Cons My least favorite thing about emaint has to do with our company and that is the security firewall don’t let emaint talk with our plc and other plant systems Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Cade, Thank you for sharing your feedback. It’s good to hear that your experience with customer service has been positive and that you’ve consistently been able to get the help or guidance you need when issues come up. We also appreciate your note about the limitations caused by your company’s security firewall. Connectivity gaps with plant systems and PLCs can create challenges, and your comment helps clarify where external factors impact system performance. Thank you as well for sharing your perspective as both a technician‑level user and now an admin. It’s helpful to hear how your experience at different levels is shaping the way you’re building out a new site. Your input is valuable as we continue to support your team. LT Lisa T. Field Service Engineer Automotive Used the software for: 2+ years ### "Emaint Review" March 11, 2026 5.0 I love the systems. It is extremely easy to use. Fluke Mobile has been a lifesaver with the ease of use for the maintenance team. Pros User interface, having the same tasks for multiple plants, having all plants on one platform. It is easy for the plants to look up another plants spare parts, which means they don’t have to get a hold of me to see if someone else has a part Cons I personally have a hard time making reports, nothing on the CMMS though. I am hoping in the future I can tell the AI to create a report for me. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.