# Page 13 | eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (384) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 13 - Reviews of eMaint CMMS ## Showing most helpful reviews Showing 301-325 of 384 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jim C. IT Manager Food & Beverages Used the software for: Less than 6 months ### "Productivity Boost" June 19, 2019 4.0 I have had a great experience. This is my second rollout. Very thorough team coordination. Pros I like the feature rich software that packs a punch to give our maintenance and hopefully future departments the ease of use to capture and maintain assets and valuable company items. Cons There is no dedicated app, its web form. I think in a dedicated app it would be a little easier to use on the iOS side. Review Source JD Justin D. General Manager Utilities Used the software for: 1-2 years ### "Wind Farm signs up" June 26, 2019 4.0 Very good help in implementing which helped buy in by our employees Pros Flexibility for self scheduled maintenance by technicians Ability to use on a computer and smartphone Cons Mobile application is weaker than the web browser on the phone Review Source MS Mark S. general manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Eight plant roll out went great!" October 18, 2016 5.0 We started this process in 2015 in one plant. Added 110 PM's per week. We have now copied this process in six other plants with two more planned later this year. Customer service was great, onsite tech support was great. Now that we have the PM's entered we want to start tracking costs by asset number and rolling out new dashboards for real time information. Pros Easy to use. Great customer support! Cons Still getting used to the new upgrade. Review Source SR Samantha R. Internal Auditor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "User Friendly" December 11, 2018 4.0 I mainly use Emaint to pull reports for auditing use. I like that we have one place where important info is stored. We use it to keep track of inventory, drivers, work orders for maintenance, and asset information. Pros I like the Emaint links to other software that we use and that it is user friendly. I am able to generate reports for audit purposes. Cons I can't say that there is anything on my end that I do not like, however, I know that there is a lot of potential and plans for our company to extend the use. Maybe more training on what and how to accomplish our goals would be nice. Review Source RH Russell H. Assistant Director Primary/Secondary Education Used the software for: Less than 6 months ### "eMaint is a gem!!! " October 18, 2016 5.0 I cannot say enough good things about this product. My company was looking into replacing an old work order system and in my research I cam across eMaint. They had everything we needed (and more!)! We are a small organization so not all the features were needed but to know we can go above and beyond is very comforting. You will not be disappointed in this product. And one other thing.....the customer support is top notch!!! They take the time to walk me through things so I can get a better understanding of how to fix issues. This software is great and I am so glad we chose eMaint! Pros Customer Support Ease of use Working in real time Training is great Review Source GS Gregory S. LPG Operations Manager Oil & Energy Used the software for: 6-12 months ### "From the first phone call with Sales to discuss eMaint to implementation to support after there is no company better that eMaint. They are professional and are willing to work with you to give you the best use of the product and to give you the greatest e" June 8, 2017 5.0 The team at eMaint is the best. With eMaint now part of Fluke the sky is the limit with what can be done. Pros The ease of use, the team at eMaint, and the willing to work with the customer from start to finish. Review Source JW John W. Maintenance Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "eMaint Review" July 24, 2018 4.0 Pros Very good CMMS program. We have reduced our downtime and parts searching by using this system. Very good once you get used to it. Cons Will need training to learn all of the functions. Luckily, eMaint offers a lot of training to help you learn the system. Review Source CB Charles B. Maintenance Manager Primary/Secondary Education Used the software for: Less than 6 months ### "Emaint Success" October 25, 2016 5.0 This product is the best maintenance management software I have used in my professional career spanning 20 years. The ability to customize it to your needs makes it a must have. The customer support is by far the best on the planet and the value from a cost standpoint far out weighs other cloud products. Love the training and development options for users. Pros customization, flexibility, extremely helpful and knowledgeable staff, cost, metrics, dashboard, reporting, training/development of users Cons suppress pm's, lack of facility related modules (keys, custodial, fleet management) Review Source FF Fernando F. Subgerente de Operaciones Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Estoy conforme con la adquisición del software" February 1, 2022 5.0 En general mi experiencia, hasta ahora, ha sido buena ya que me ha permitido obtener la información que necesito para la gestión de mantenciones de mis equipos Pros Lo que mas me gusta del software es la posibilidad de adaptar los formularios y reportes a nuestras necesidades de información. Cons Lo que menos me gusta es que no poder editar los formatos de documentos como ordenes de compra u ordenes de trabajo. Reason for choosing eMaint CMMS Por la adaptabilidad Review Source Danielle Q. Accountant Farming Used the software for: I used a free trial ### "Great reports and makes it easy to track everything" August 31, 2018 5.0 Pros The reporting is very modifiable, and we can get all the information we need about our equipment. We know exactly what needs to be done, and what's been done. It's absolutely perfect when maintaining large tractors and other farm equipment Cons It is very costly, but compared to what you save in time, it's worth it. Review Source SK Simon K. Forestry Technician Used the software for: ### "Excellent customer service" August 13, 2018 5.0 Pros I most liked the exceptional level of customer service I received. In managing the use of multiple facilities I found this product to be optimal for my needs. Cons I wish there were more applications for this software! I can't say anything bad, only that I wish I could use it more! Review Source SR Samantha R. Internal Auditor Transportation/Trucking/Railroad Used the software for: 2+ years ### "Software can Adapt to all Business Needs" June 20, 2019 4.0 Pros The features and functionalities are adaptable to our business needs. The software can do more than I know or need and the customer support is amazing. I am constantly receiving emails about updates and training. Cons I have a hard time finding what I need to build reports but other than that I haven't had any issues. Review Source WH William H. Tech Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "eMaint Transition " October 18, 2016 5.0 We transitioned to eMaint from a competitor. eMaint was there every step of the way with help and advice. The learning curve was made easy with the fabulous support. Anytime we have questions or need a little customization it's only a phone call away. Pros Customization Reporting features Dashboards Support Many more Cons Nothing really Review Source JG John G. Process Engineer Intern Chemicals Used the software for: Less than 6 months ### "Emaint Review" November 12, 2019 4.0 I enjoy the help that customer service provides whenever I have a question. Pros I like all of the functions the program offers, and the ease of use. Cons I do not like how difficult it is to edit the forms. Review Source PC Paul C. GIS Technician Utilities Used the software for: 6-12 months ### "EMaint review" November 15, 2019 4.0 I believe that over time this software will help other departments in our company do a better job of tracking field work and assets. Pros The ease and flexibility of importing data from other systems. As a 20 year IT guy you can tell when a system is robust in an area and this product shines here! Cons Strict on named users to experience the system Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) MAXIMO was just too big of a system and it was not easily customized to handle Utility operations Review Source MP Melissa P. Office and accounts manager Used the software for: ### "Wonderful Experience" May 10, 2018 5.0 We are almost done with the 4-week implementation process, and with each new step we have realized more ways this software is going to streamline our day-to-day processes to greatly increase efficiency, as well as become a powerful reporting tool for that will provide us with far better data than we have ever had. Pros Customization, fantastic service from sale through implementation, excellent training that results in ease of use. Cons No complaints - it is a LOT to learn and a LOT of data to transfer, but that's to be expected with any software change (especially if, like us, you're pulling the data from a variety of sources), AND the implementation specialist and the online training have really helped us with both. Review Source JW James W. Director of Operations Individual & Family Services Used the software for: Less than 6 months ### "Very pleased so far" November 15, 2019 4.0 implementation professionals were very helpful Pros Excellent asset historical data tracking, prioritization, and reporting systems Integration and standardization of remote locations Cons Improvement in the functionality of the mobile interface would be helpful Review Source AH Amer H. Property Manager Real Estate Used the software for: Less than 6 months ### "eMaint CMMS" April 18, 2018 4.0 Pros \- easy to learn - not expensive - automatically generate work orders - responsive customer support Cons \- few bugs every once and a while - requires some time as a setup - could have better reports compared to other softwares in the same trade Review Source Chris R. Plant Manager Food & Beverages Used the software for: 2+ years ### "Completely Customizable" July 10, 2019 4.0 We are currently in the process of integrating the system with MS Dynamix, its a challenge but I have no doubt that eMaint will come through Pros The ability to customize this software is amazing, you can set it up however you want it to look. It can be set up to accomplish whatever you need it to do. Great product Cons Implementation took a little longer than desired, that may have been on our users not really wanting to try something new. Review Source GA Gary A. Operations Manager Used the software for: Less than 6 months ### "Great support during the implementation process. " May 25, 2017 5.0 Pros eMaint is extremely detailed. It allows for you to do a little, or a lot. The more you put into the program, the more you will Back from it. Extremely impress with the ability to integrate eMaint with our existing accounting software. Cons The program is a bit complicated. It takes a lot of training. The computerized voice used in the eMaint University training modules can be hard to listen to after a short period of time. Review Source BB Brad B. Director Utilities Used the software for: Less than 6 months ### "Easy to use" November 15, 2019 4.0 Very positive experience so far. Pros Ease of customisation for forms and value lists. Ease of navigation and data maintenance. Cons Custom reports require email customer service support. Reason for choosing eMaint CMMS FTmaint, upkeep, managerPlus Review Source MM Mark M. Director of Operations Philanthropy Used the software for: Less than 6 months ### "Emaint Cmms System - doing a great job for us !" September 22, 2016 4.5 Pros Cmms system has become a great asset to our maintenance team . Customer support is available about 18 hours a day to assist with any issues that you come across. They are always listening to their customers and creating new program releases based on these inquiries . They were very flexible in changing items in the program to fit our needs as every company has different needs and wants . System definitely has capability to do more than what we are using it for at this time but we are expanding slowly in the system . Once ready we went live and haven't looked back . 4 months and running Cons Original set up tech very knowledgeable but spoke over my head often not understanding my computer illiteracy. Fortunately i a volunteer intern and she saved me during the build process Review Source CCS Chee Choong S. Maintenance Engineering Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "eMaint Review" June 26, 2019 4.0 Pros A super customizable software with the ability to create all sorts of reports. Cons The way navigation works where it is not very intuitive. And the lack of a standalone mobile app is kind of disappointing. Review Source JM Joshua M. Maintenance Manager Food Production Used the software for: Less than 6 months ### "Implementing a CMMS for a Maintenance department " June 20, 2019 4.0 Overall was a great experience from start to finish. We choose the right system. Pros We really enjoyed the overall functions and ease of use of eMaint. Cons The Scheduler could be a bit more user friendly for mass scheduling . Review Source CH Chris H. Transportation/Trucking/Railroad Used the software for: ### "Boasso Review" August 5, 2014 4.0 Pros The product is 95% configurable by us. We have custom-designed every screen, made reports to suit our needs, and are able to make adjustments on the fly based on feedback from our end users. The eMaint support staff has responded in a timely manner in most cases when we did need their assistance to create work flows or other custom features. Cons Because the system is so configurable, it has taken more time than anticipated to get this off the ground. When you add a feature or make a change to an existing one, there is a ripple effect that can cause issues if you are not careful. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.