# Page 14 | eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews

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eMaint CMMS

4.5 (384)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 14 - Reviews of eMaint CMMS

## Showing most helpful reviews

Showing 326-350 of 384 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Maintenance Supervisor  
Food Production  
Used the software for: Less than 6 months

### "Emaint"

January 25, 2016

4.0

Emaint has been great to work with, the software has any capability that we may need. Customer support has been great, they promptly address any issue that may arise. Its advanced features give us the reporting and tracking needs that we require.

Pros

Emaints configurablility allows us to modify and present data in a way that makes sense to us.

Cons

While emaints advanced configurabilty has many advantages, figuring out how to use them is sometimes a struggle and usually involves a call or live chat with customer support. That being said I believe training is an area of opportunity that emaint needs to focus more on.

Review Source

LC

Lewaa C.  
Managing Director  
Facilities Services  
Used the software for: Less than 6 months

### "Great Features"

October 18, 2016

5.0

We've been using Emaint at Holford Facilities Management for the past 3 years, since then the software has helped us in developing our operation in means of productivity and punctuality. The features that Emaint has allowed us to gather analytical data and assisted in linking all our transactions such as financial, operational and HR into a single WO at a time. The team behind Emaint is very supportive and helpful.

Pros

User-Friendly, Comprehensive features.

Review Source

NG

Nathan G.  
Fleet, Asset Manager  
Telecommunications  
Used the software for: I used a free trial

### "Too many phone calls"

September 5, 2017

4.0

Pros

The software seems very well developed and has many wonderful features that make the software stand out above the rest.

Cons

The customer service part of emaint is too much. They would call me to the point of almost harassment, three or more times a day! Even now when I told them that I have found another software and am no longer interested, they keep calling.

Review Source

VR

Verified Reviewer  
QA Manager  
Building Materials  
Used the software for: Less than 6 months

### "Great software"

May 22, 2019

5.0

I use it mainly to recall calibrations for equipment.

Pros

The software is so versatile. It can be used for things I never thought of.

Cons

IT CAN BE Too complicated to use all features.

Review Source

CG

Carlos G.  
Quality Engineer  
Oil & Energy  
Used the software for: Less than 6 months

### "Excellent Mechanism"

June 19, 2019

5.0

Pros

The ability/link among the various tables of information from assets, inventory, work order, reports.

Cons

Currently, we have not face a negative review of this software.

Review Source

JM

Josh M.  
Maintenance Manager  
Food Production  
Used the software for: Less than 6 months

### "EMsint"

July 2, 2019

4.0

Pros

Functional CMMS. Has everything you will need to get the track your data and assets

Cons

Scheduler could be better. A mass daily load for the tech would be helpful

Review Source

HC

Hector C.  
Plant Planner / Purchaser  
Food Production  
Used the software for: I used a free trial

### "Easy to work "

June 19, 2019

4.0

Pros

This is a complete CMMS Program, soon we start implementation i know for sure it will help reduce the amount of time i work.

Cons

I am still fighting with the assessments on the Emaint University. I Fail every time and dont know why

Alternatives considered

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Reason for choosing eMaint CMMS

Is a complete program where it will help us reach our max maintenance department potential.

Review Source

DW

Doreen W.  
Project Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "New User"

March 9, 2021

4.0

Using eMaint will help us keep track of our assets, warranty timelines, inspections and work orders.

Pros

The most impactful feature that I've seen so far is the input of assets. By allowing me to use an excel spreadsheet of information and upload it into the software - it's easy to use. Integration with our existing business processes will be easy once we get the hang of it.

Cons

Although I am a new user, there are no features I feel are missing or could be improved at this time . To my knowledge, integration with our existing processes has not been difficult.

Review Source

SB

Stephen B.  
Manufacturing Engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Easy to work with and a great value!"

October 10, 2017

5.0

Patrick presented the software in such a manner that anyone could understand.

Pros

I like the price of this product and the ease of use. I also like that we have our own personal Customer Service Professional assigned to us if we need help.

Cons

The initial start up is going to be hard, but I have my own customer service professional assigned to our company to help.

Review Source

AM

Alli M.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Try it. Its pretty easy with a lot of support. "

April 12, 2018

5.0

I did want to learn more on You Tube of developing the app for my business better. I like to do it alone when I can.

Pros

Most of it is self explanatory. I always get follow ups from the support staff to be sure I have what I need.

Cons

I haven't found any yet. I would say I would like more instructions available instead of going to support so much to figure it out.

Review Source

JW

James W.  
Engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great CMMS with committed and engaged eMaint employees"

October 18, 2016

4.0

eMaint is great software with some great support. Always things to improve. Need to better integrate large implementations with multiple accounts. Consolidated accounts and master accounts are good but having to use a programmer to change minor items across 165 accounts slows things down.

Pros

Great company support. Customizing fields are nice.

Cons

Better quick changes of 165 accounts.

Review Source

GD

Greg D.  
Maintenance Superintendent  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Emaint Review"

October 18, 2016

5.0

I've had nothing but a positive experience with emaint. From implementation up to present date, the program has done everything I have needed.

Pros

Easy to use, customization, visual dashboard and easy reporting.

Cons

Mobile feature needs work. Would be nice to have an actual app that barcode scanning was integrated into instead of using a 3rd party app

Review Source

JO

Joe O.  
Facility Manager  
  
Used the software for: Less than 6 months

### "Does everything I was looking for and more, for a very affordable price."

February 6, 2018

5.0

Would highly recommend the product. I vetted 5 companies, and eMaint is the one I chose, and so far, I am glad I did.

Pros

What sold me was the continued free education for product use and support. From setup to full implementation, the process was smooth. I have never used a maintenance program before, and I feel like a pro at it.

Review Source

BS

Becky S.  
Construction Support Manager  
Construction  
Used the software for: 6-12 months

### "Sales were great but support and getting answers from sales has been very difficult. It would be nice if there was better training upfront instead of email University on our own."

December 20, 2017

2.0

Pros

There are a lot of options available. After an initial training (which there was none) the email university would be a great backup resource.

Cons

Lack of training up front. We did a webinar but ythe guy went so fast and there was no one to answer questions after we logged on to go to work on it.

Review Source

RB

Ron B.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "best choice for your CMMS"

October 18, 2016

5.0

We reviewed several different options when it came to which CMMS we were going to use. Emaint by far was the most attractive option available. The ease of use, ease of set up, outstanding customer support, and bang for your buck puts their competition to shame. Emaint has helped us to become a much more proactive maintenance department.

Pros

Ease of use User interface

Cons

Price

Review Source

AR

Andrew R.  
Process Engineer  
Automotive  
Used the software for: Less than 6 months

### "eMaint Review"

November 3, 2016

3.0

I like the product, however when they sell you the "Self Starter" package i believe it's under stated how little help you can get from the company.

Pros

many many different functions available. Everything from purchase order to periodicity maintenance tracking.

Cons

Difficult to change the program to existing processes.

Review Source

AA

Amjad A.  
pms supervisor  
Oil & Energy  
Used the software for: Less than 6 months

### "easy to use"

October 16, 2017

5.0

nothing

Pros

simple as what the required need and able to expanded in future where ever need and the support is so helpful

Cons

emaint need to manage how can the support team response at the holidays and weekends because many facilities, the jobs still open even at these days.

Review Source

JP

John P.  
Sales Associate  
Retail  
Used the software for: 6-12 months

### "Probably the best for my wants."

January 19, 2018

5.0

Pros

Out of the 6 CMMSs I tried, this was probably the best to fit my needs. It is highly customizeable with different account priveleges depending on the need.

Cons

This is one of the more expensive options and there is no way to buy the system outright. Also the learning curve is a bit higher then most others.

Review Source

JH

Jeff H.  
Maint Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Emaint Excellence"

August 17, 2018

4.0

Love this CMMS.

Pros

The support staff makes the transition perfect. The main page has all the info I need to run all three of my sites.

Cons

Takes a long time to install all aspects. I would like to have a few more techs for the price, maybe balance admin and techs better.

Review Source

PM

Patrick M.  
Process Engineer  
Industrial Automation  
Used the software for: Less than 6 months

### "eMaint Maintenance Software"

October 10, 2017

5.0

Pros

Complete Customization. Excellent support and implementation. It can be as little or as much as you need. can go beyond just maintenance

Cons

There are some lingering things form previous versions that can be problematic. But support is there to help fix it fast

Review Source

SM

SCOTT M.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Working with product for just over a year. Still a work in progress."

September 14, 2016

4.0

Pros

Good client support. Very engaged on helping solve your questions.

Cons

Some roadblocks as is no offline capabilities or separate app.

Review Source

MH

Michelle H.  
CMMS System Administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "The Great "

October 24, 2016

5.0

Looking for a great all ROUND CMMS software? eMaint's the name. eMaint assisted our organization to gain improved structure and reliability of our maintenance data. They also have terrific support, account and training staff.

Pros

User friendly, continued training, configurable

Review Source

BB

Billy B.  
IT Manager  
Wholesale  
Used the software for: 6-12 months

### "Great Product"

November 19, 2019

5.0

This has been very helpful with our move to a new distribution facility. The team embraces the process of using eMaint and has become proficient quickly.

Pros

The ease of training for the team. Also, having different options in the software so the team has what they need.

Cons

I haven't heard any cons from the team at this point - we're fairly new to eMaint but haven't seen limitations for what we needed.

Review Source

DB

Derek B.  
Director of OH&S  
Food & Beverages  
Used the software for: Less than 6 months

### "Easy to use, easy, outstanding customer support. Emaint has helped our maintenance team become great again.."

December 14, 2016

4.0

EMaint assisted us in improving and organizing maintenance program, amazing customer service, and technical help when need it. I am glad we chose eMaint!

Pros

Web base can be accessed anywhere

Cons

Mobile feature does not include all options

Review Source

DC

Dustin C.  
Operations  
Facilities Services  
Used the software for: Less than 6 months

### "Highly customizable"

September 24, 2020

4.0

Pros

This software can be customized to meet the needs of my business. Custom reports, custom fields, custom views. I can make this software do what I need it to do.

Cons

The benefit of customization is a double edged sword, as sometimes it's difficult to figure out how to set up certain features. Customer support is fantastic and overrides this difficulty.

Review Source

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