# Page 2 | eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (384) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 2 - Reviews of eMaint CMMS ## Showing most helpful reviews Showing 26-50 of 384 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VH Victoria H. Maintenance System Coordinator Building Materials Used the software for: 1-2 years ### "eMaint Features " March 11, 2026 5.0 It’s a good system to work in. I have learned a lot about how the system works and what I can do to make it user friendly for others. Pros There are a lot of great features to work with. It’s easy to understand and teach others how to use this feature. Cons Would like to see what else is offered in X4. There are a lot of features that are hidden. I was able to find a lot by reading through the documentation. Switched from [MaintScape](https://www.capterra.com/p/9451/MaintScape/) X4 was introduced to our location so we made the switch. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Victoria, Thank you for sharing your feedback. It’s good to hear that you’ve found many of the features straightforward to use and easy to teach to others. Clear usability is an important part of the system’s design. We also appreciate your note about X4 features being difficult to find. Your experience highlights the need for better visibility into available functionality so users don’t have to rely heavily on documentation to uncover what’s included. Thank you for sharing that the system has helped you learn more about configuration and how to make it user‑friendly for others. Your perspective is helpful as we continue improving the platform. JK Jacob K. Maintenance manager Automotive Used the software for: Less than 6 months ### "Good input" March 10, 2026 5.0 I think the system has a lot of good information and can relate to my technicians what they need to know to do a proper PM on equipment and track it for MTTRNMTBF Pros Easy to use, these systems are very customizable. A lot of additional features can be added along with inventory part number storage. Cons A little complicated for regular maintenance tech. The system needs to talk to a purchasing system other than its own like sap or QAD. Alternatives considered [Plex Smart Manufacturing Platform](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/) Reason for choosing eMaint CMMS Engineering really liked the support and it is already implemented in some of the other plants Switched from [DirectLine](https://www.capterra.com/p/55114/DirectLine/) Didn’t like the support or the platform on this product Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your feedback — we truly appreciate it. It’s great to hear that you find eMaint easy to use and highly customizable, and that the added features and inventory capabilities have been helpful for your team. Thank you as well for your honest notes about the system being a bit complex for some technicians and the need for broader purchasing system integrations. Insights like these help us better understand where improvements can make the biggest impact. We’re grateful to hear that eMaint provides the information your technicians need for proper PMs and helps track important metrics like MTTR and MTBF. And we appreciate you sharing why your engineering team chose eMaint — especially the value you’ve seen in our support and consistency across plants. EH Ed H. Sr. Controls engineer Automotive Used the software for: 2+ years ### "X4 emaint cmms review " March 11, 2026 4.0 Currently using x4, great CMMS with extreme flexibility when customizing what you need, very good fluke team that stands behind the product the only con is x4 servers can be slow sometimes Pros Extremely flexible when using the API to submit work orders and create dashboards, the workflows can be customized to fit virtually every need to organize and create seamless data transactions Cons The x4 servers can be slow, which creates issues, when multiple users logged into admin account the session is not isolated and you can run into collisions with other users Switched from [SAP Build](https://www.capterra.com/p/10004628/SAP-Build/) Ease of use and more customization, to standardize the software used in all divisions Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you for sharing your feedback. It’s good to hear that the flexibility of the API, dashboards, and workflows has been useful for customizing processes and managing data the way your team needs. We also appreciate your comments on X4 server performance and the challenges with shared admin sessions. These points highlight areas where the experience can be improved, especially for teams with multiple users working simultaneously. Thank you as well for noting the overall value and flexibility you’ve found in X4 and your positive experience with the team supporting you. Your input is helpful as we continue working to strengthen the platform. BE Braeden E. Sr. Maintenance Technician Planner Scheduler Wireless Used the software for: 1-2 years ### "eMaint CMMS: A Data Tracking Powerhouse" March 11, 2026 5.0 Overall eMaint CMMS has been a fantastic product that supports my company's needs. It goes above and beyond my company's requirements for tracking data trails and parts management as well as supporting the team in task and project management. Pros EMaint CMMS has excellent customizability in all fields plus the ability to add in features via workflows that are not currently native helps support the unique nuances to a specific industry. Additionally, it allows for custom prioritization of tasks for technicians through priority fields or custom fields. Cons The lack of some basic features on startup, such as cost analysis dashboards and connected sub-assets. While these features are easily configurable, they are fairly common in most industries and it would be beneficial to have some options for pre-built models that can be modified after the fact. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Braeden, Thank you for sharing your feedback. It’s good to hear that the level of customization in eMaint — including configurable fields, workflows, and prioritization options — has supported the specific needs of your operation. That flexibility is intended to help teams adapt the system to their industry requirements. We also appreciate your comments about missing pre‑built features such as cost analysis dashboards and connected sub‑assets. Your input highlights areas where having more out‑of‑the‑box models could reduce setup time for new users. Thank you for noting that the system has been effective for data tracking, parts management, and task coordination. Your perspective is helpful as we continue improving the platform. AM Aaron M. Maintenance Facilities Manager Automotive Used the software for: 1-2 years ### "X5 - More than 20 years history in less than 5. " March 9, 2026 5.0 We have used x5 for over 5 years and have collected more data on the equipment than we had in the previous 20 years. When we have access we are able to review the historical data to help us build critical spare parts, and find common failures that repeatedly occur. It is a great system. Pros Having the ability to track specific data associated with assets building or even areas within our facilities that can include pictorial data. Cons Managements control restrictions along with slow updating of the data. Parts data has not yet completely been restored. Switched from [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/) Not user friendly, could not reduce the data points. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your experience with us! We’re glad to hear that eMaint’s ability to track detailed, asset‑specific and location‑specific data — including pictorial information — has been valuable for your operations. It’s also wonderful to know you’ve been able to gather more equipment insights in five years than in the previous twenty. That kind of progress is exactly what eMaint is designed to support. We appreciate your honesty regarding management control restrictions and the slow updating of certain data, especially around parts information. We understand how important accurate inventory and timely updates are, and we’re committed to helping ensure your data is fully restored and functioning smoothly. Our support team is always ready to assist with any access or syncing issues you’re experiencing. It’s great to hear that having historical data at your fingertips helps you identify common failures and build critical spare‑parts strategies. We love seeing customers use eMaint JD Josue D. Power Plant Maintenance Supervisor Utilities Used the software for: 2+ years ### "Capterra eMaint review" March 11, 2026 5.0 Its a great tool that allows us to keep our operations running smoothly. We are scratching the surface on all its features. Pros All data is centealized in one location. It tracks labor and parts charges that can assist with how much an assrt costs per year. Cons The platform is great but the emaint mobile that tech use can be made or developed a bit better. The screens could use a bit of an upgrade. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you for sharing your feedback. It’s good to hear that having all data centralized and being able to track labor and parts costs has been useful for identifying annual asset expenses. That visibility is an important part of the system’s design. We also appreciate your note regarding the mobile experience. Improving the screens and overall usability is a common request, and feedback like yours helps highlight where the mobile app can be strengthened. Thank you as well for sharing how the system supports your operations. It’s encouraging to hear that it’s helping keep things running smoothly as you continue exploring more of its features. AR Alex R. Manager of Maintenance and Facilities AND Systems Maintenance Engineer Food Production Used the software for: 1-2 years ### "Approachable with Limited Database Understanding" March 11, 2026 4.0 Coming from running companies and wearing many hats, including maintenance technician and manager, knowing how databases like SAP and NetSuite work and are implemented greatly decreased the learning curve for eMaint and increased the rate of making meaningful and productive changes to an existing, mismanaged, system Pros Customer Support, amazing and friendly people that are invested in your success. For one-off requests, they get it done. For requests that will we be repeated they will figure out the needs, the solution, then when asked are incredibly invested in teaching the HOW and WHY so I get more understanding of the database. Cons X4 mobile and the customer support search bar, the support search bar function could be a lot better in finding resources for your version. Results are flooded with release notes that bury the walk throughs resulting in needing to chat with an agent more often and often leading to them finding the resource for us after the chat. Review Source ES Elizabeth S. Maintenance planner and Emaint Admin Food & Beverages Used the software for: 1-2 years ### "•“Great Tool for Maintenance and Asset Management" March 11, 2026 5.0 Overall, my experience with eMaint CMMS has been positive. The platform provides a comprehensive set of tools that help streamline maintenance operations, manage assets, and track work orders efficiently. Its preventive maintenance scheduling and task management features help reduce downtime and ensure that maintenance activities are completed on time. The system also improves visibility by centralizing asset information, maintenance history, and reports in one place, making it easier for teams to access important data and make informed decisions. While there is a learning curve during the initial setup and configuration, the flexibility of the system allows organizations to customize workflows based on their operational needs. In addition, the availability of customer support and training resources helps users adapt to the platform more easily. Overall, eMaint CMMS is a reliable solution for organizations looking to improve maintenance planning, increase operational efficiency, and maintain better control over their assets and maintenance tasks. Pros One of the biggest strengths of eMaint CMMS is its strong security and reliability, which ensures that maintenance data and asset information remain protected and accessible only to authorized users. The platform also provides excellent value for money, offering a wide range of maintenance management tools without requiring expensive custom development. Cons While eMaint CMMS is a powerful platform, there are a few areas that could be improved. The user interface, although functional, can sometimes feel outdated and not as intuitive for new users. Navigating between modules or finding certain features may require additional training, especially for teams that are new to CMMS systems. Another challenge is the initial setup and customization. Because the system is highly configurable, setting up assets, workflows, and reports can take time and may require guidance from support or additional documentation. In terms of performance, some users may occasionally experience slower loading times when working with large datasets or complex reports. Additionally, while customer support is generally helpful, response times can sometimes vary depending on the complexity of the issue. Overall, these limitations do not outweigh the benefits of the platform, but improvements in interface design, faster performance, and simpler configuration would make the system even more user-friendly. Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Thank you so much for taking the time to share such detailed feedback — we truly appreciate it. It’s great to hear that eMaint’s strong security, reliability, and overall value have made a positive impact on your maintenance operations. We’re also glad the platform’s tools are helping streamline scheduling, task management, and visibility across your assets and work orders. We appreciate your thoughtful notes on areas for improvement, especially around the interface, setup complexity, and performance with large datasets. Input like this helps us understand where we can make the system even more intuitive and efficient for new and experienced users alike. Thank you again for your balanced perspective. We’re grateful that eMaint has been a reliable, flexible solution for your organization, and we’re here to continue supporting your success! BV Blanca V. Maintenance technician Semiconductors Used the software for: 2+ years ### "Becoming Coherent with eMaint" March 10, 2026 4.0 Overall I think it’s feasible, reliable, effective and makes my team and company function effectively and productivity. Great in having the know where, when, and how your technician are being efficient. Pros I like the most it’s a world of its own and can be created to any department specifications need for that area. Operation has data to show the up and down time on equipment. Engineers have a structure for SOP to be followed in precise order. Cons The creating of dashboards, however learn a new few easy steps to do them in the weeks conference, has put me in a better mindset. The mobile version but I just learn about the mobile app and will bring it back to the IT team to see if our IP can be fully protected to use. I will encourage the use for our technicians in all departments. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing this thoughtful feedback — we truly appreciate it. It’s wonderful to hear how valuable the configurability has been for your teams, from operations tracking equipment uptime to engineers following structured SOPs. Knowing eMaint can serve different departments so effectively means a lot to us. Thank you as well for noting the challenges with dashboards and the mobile experience. We’re glad the recent conference helped simplify dashboards for you, and it’s great to hear you’re exploring the mobile app with your IT team. Your willingness to bring new tools to your technicians is truly appreciated. We’re grateful to hear eMaint has been a reliable and effective part of helping your team stay productive and informed. Thank you again for taking the time to share your experience! JP James P. Facilities Director Government Administration Used the software for: 1-2 years ### "This product is exceptional, complemented by outstanding service and a team of friendly support staff." March 9, 2026 5.0 This program offers exceptional value for the investment, making it one of the best maintenance management systems I have encountered. Additionally, the customer service team is both helpful and friendly, enhancing the overall experience. Pros The product is highly readable and offers excellent value for its price. The customer service is exceptional, and the accompanying videos provide significant assistance. Cons It appears that there are numerous steps involved in connecting various elements. I wish the process for creating PMs in the system were a bit simpler. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for sharing your thoughtful review! We’re so glad to hear that you find eMaint easy to read, valuable for the price, and supported by exceptional customer service. It’s also great to know that our training videos have been helpful — we work hard to make sure customers feel confident and supported every step of the way. We appreciate your feedback about the number of steps involved in connecting elements and setting up PMs. Continuous improvement is a priority for us, and insights like yours help guide future enhancements. Our team is always here to walk you through setup or explore ways to streamline your workflows. It’s wonderful to hear that you consider eMaint one of the best maintenance management systems you’ve used and that our customer service team has made a positive impact on your experience. Thank you for choosing eMaint — we’re committed to supporting your success and making your processes as smooth as possible! PS Phillip S. Reliability Engineer Packaging and Containers Used the software for: 2+ years ### "Emaint for Excellence " March 9, 2026 5.0 Exceptional. I’ve been a users for 6 years and I’m never disappointed. Great support and capabilities. Pros Maintenance Management and Asset cost tracking are the two largest but it I like every aspect of it when it comes to a CMMS. Cons Nothing comes to mind. Everything works as it should and the support is great when issues do arrive. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Capabilities and timeline. Already an eMaint user on other sites Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you so much for taking the time to share your experience! We’re thrilled to hear that eMaint has supported your maintenance management and asset cost‑tracking needs so effectively. It means a lot to us that after six years, you’re still finding value in the platform and never disappointed — that’s exactly the level of consistency we strive for. We’re also grateful for your kind words about our support team. Knowing that everything works as expected and that our team is there when you need them reinforces why we do what we do. We appreciate your continued trust in eMaint across multiple sites and are excited to keep delivering the capabilities and timeline you depend on. If you ever have ideas, questions, or new goals we can help with, we’re always here for you! Thank you again for being such a loyal part of the eMaint community! EL Evan L. Reliability Engineer Airlines/Aviation Used the software for: 1-2 years ### "Evan’s Review" March 10, 2026 5.0 With it being my 3rd CMMS I have used, emaint is the most user friendly and configurable option and easiest to train on. Pros The configurability to be able to show the same information in multitude of ways. People learn differently, so allowing users the freedom to see information through various export options is vital. Also, it is extremely easy to manage PM work orders including assignments, tasks, and all personnel records to ensure the system is true. The support team at emaint is fantastic. If there are ever any issues/delays, it is very easy to get ahold of proper contact. Cons Overall, it has been good. There is a learning curve to a software system especially switching from X4 to X5. A lot of the programmable options like custom expression require some background in coding or logic Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate your thoughtful feedback. It’s great to hear how valuable the configurability has been for your team, especially with different learning styles and reporting needs. We’re also glad to know that managing PM work orders and personnel records has been smooth, and we appreciate your kind words about our support team. Thank you as well for calling out the learning curve when moving from X4 to X5 and the complexity of custom expressions. Insights like these help us understand where users may need clearer guidance. We’re grateful that, after working with multiple CMMS platforms, you’ve found eMaint to be the most user‑friendly and trainable option. Thanks again for taking the time to share your experience! HD Heather D. Maintenance Coordinator Food & Beverages Used the software for: 2+ years ### "Easy Navigation, Outstanding Support, Preventative Maintenance vs Reactive Maintenance " March 10, 2026 4.0 Our company was rather timid to begin. At least our plant. The tech’s didn’t understand, they didn’t like the change. From management perspective, being able to track pm’s, being able to look at preventative maintenance instead of chasing the fire has been a relief! Focusing on the health of an asset and even the costs, the system has paid for itself. In the background, it even weeded out some technicians that weren’t performing pm’s correctly and stealing company time. Pros The system can easily be navigated, information is easily accessible and amazing support offered. The interface is self explanatory or easy to figure out where you should be and steps are laid out very well. If there’s any questions, the support page is an outstanding source for help, eMaint university has useful information and our cms can be noted as a reason for success. Cons Very little within the system itself. My issue would be from the admin down and lack of communication Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing this detailed feedback — we truly appreciate it. It’s great to hear that eMaint has been easy to navigate and that our support resources and eMaint University have been valuable for your team. We’re also grateful for your honest note about communication challenges on the admin side; understanding those dynamics helps us better support customers through change. We’re thrilled to hear how eMaint has helped shift your plant from reactive work to true preventive maintenance, giving clearer visibility into asset health, costs, and overall performance. Thank you again for taking the time to share your experience. We’re grateful to be part of your maintenance journey. MS Matt S. Fleet and facilities analyst Building Materials Used the software for: 2+ years ### "Sick gnarly CMMS " March 9, 2026 5.0 Very pleased. I have learned a lot. eMaint has provided me opportunities to progress within my company due to the manipulations I have learned within this platform. Pros Our team is gnar gnar pow pow. We ask and they deliver. They have always worked well with us to build our unique solutions to appease our company restrictions. Cons Logging in to several instances for the various business cases we utilize is annoying. We have 5 instances that we utilize and it is a nightmare managing the user experience. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you for the fun and thoughtful review — we absolutely love the energy! It’s great to hear that your team feels supported and that we’ve been able to help build solutions that fit your unique requirements. Collaboration like that is exactly what we strive for. We really appreciate you sharing the challenges around logging into multiple instances. Managing five separate environments can definitely create friction, and feedback like this helps us better understand where we can improve the user experience. Our team would be happy to explore options with you to help simplify access or streamline workflows wherever possible. It’s especially meaningful to hear that eMaint has played a role in your professional growth. Knowing that the skills you’ve developed in the platform have helped you advance within your company is truly rewarding for us. Thanks again for the great review and for being such a dedicated part of the eMaint community. We’re here anytime you need us! PA PHILIP A. Senior Engineer Facilities Services Used the software for: 2+ years ### "A flexible and customizable CMMS" November 17, 2025 4.0 We have been thoroughly impressed with the customer service provided. The team has been outstanding in supporting any requests and issues we have, addressing them promptly and efficiently. The high level of technical support offered at little to no cost, such as assistance with setting up APIs with other programs, has been invaluable to us. Pros We love the flexibility that the X4 system offers. It's fantastic that as long as one knows the back end of the system, all configurations and administrative tasks can be performed without needing to contact Emaint or a third party directly. Cons It would be great if the reporting functions output was more flexible, allowing for more customized reports. Additionally, having conditional logic built within the form templates would significantly enhance our workflow. Another feature that would be highly beneficial is the ability to drag and drop attachments directly into the system. Lastly, we feel that MX Mobile could use an upgrade to match the efficiency of the other components. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Maximo was expensive and it was not flexible Review Source NS Nikki S. Maintenance Systems Manager Warehousing Used the software for: 1-2 years ### "Global company gives Elaine a big thumbs up " March 11, 2026 5.0 Fantastic. The teams are always willing to help and come up with solutions for the problems that sometimes we didn’t ever know we were going to face. Pros The ability to customize what data I wish to collect and searching and analyzing that data is clear and straightforward. Cons Parts entity for a multi site global network is tricky to standardize and set up. The current framework seems to be geared towards single vendor or at least a limited amount of vendors Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Global standardization. Due to being our preferred provider Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Nikki, Thank you for sharing your feedback. It’s good to hear that the ability to customize data collection and analyze information clearly has been useful in your role. Flexibility in reporting and data visibility is an important part of the platform’s design. We also appreciate your comments regarding the complexity of standardizing the parts entity across a large global network. Multi‑site setups can introduce challenges, and your note about the framework being better suited for more limited vendor structures is helpful input. It’s also good to hear that the support teams have been responsive and able to assist with both expected and unexpected issues. Your perspective is valuable as we continue refining the product for global organizations. LW Lamar W. Maintenance CI Specialist Chemicals Used the software for: 2+ years ### "Best for Asset Management" September 30, 2025 4.0 My overall experience with using eMaint has been great. I am currently working on plans to integrate from X4 to X5 enterprise and looking forward to the added functionality and new interface. Pros Intuitive and easy to navigate, especially for managing work orders and preventive maintenance. Strong customization options for dashboards, reports, and workflows allow tailoring to specific industry needs. Supports mobile workforce management, enabling field technicians to access and update data on the go. Customer service is highly responsive and helpful support teams. Useful for inventory and work order management, even without internet access Cons The UI can be confusing at times, especially when dealing with multiple options or navigating work orders. Customizing work orders and purchase orders can be difficult without support. Occasional slow speeds and glitches, particularly with data imports and visualizations. Switched from [DirectLine](https://www.capterra.com/p/55114/DirectLine/) Needed something more user friendly and out of the box ready. Review Source KS Kayla S. A.D. Engineering Pharmaceuticals Used the software for: Less than 6 months ### "Overall eMaint Review from a Pharma Company" March 11, 2026 5.0 As someone who has implemented a CMMS before this process was easy. The CSM and implementation specialists work with you at every step of the way. While some times I felt they did not have the expertise I needed for a highly regulated company, once we met and went through iterations of what we were trying to achieve we got to the correct solutions. The training is great and the hands on experience you get there is priceless. Pros The eMaint CMMS is highly configurable, priced reasonably or even better than other competitors for what you get, and is easy to use for forecasted work orders and continuous improvement on your maintenence program. Cons During our implementation we have struggled with the workflows for approvals. In my industry there are a lot of regulations and quality oversight is mandatory. Only having status of open, complete, and closed made it difficult for my team to get on board with the approval process workflow. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS Regulated product provides what we need with customization and configuration without the huge bill. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Ease of forecasting and tracking work order management. Standardization of tasks and calibration procedures Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Kayla, Thank you for sharing your feedback. It’s good to hear that the configurability, pricing, and ease of use for forecasting and program improvement have been beneficial for your team. Those elements are designed to support organizations with varying operational needs. We also appreciate your comments on approval workflows during implementation. Regulatory environments do add complexity, and your note about needing more nuanced status options highlights an area where the workflow tools could better support compliance‑driven processes. Thank you as well for sharing your experience working through solutions with the CSM and implementation specialists. It’s helpful to know that the training and iterative approach ultimately met the needs of your regulated environment. Your perspective is valuable as we continue enhancing the platform. DL Dave L. Sr Business Systems Analyst Real Estate Used the software for: 2+ years ### "EMaint Review" March 11, 2026 5.0 We have been able to implement standard processes driven by the application that guarentee quality data and compliance to standards Pros Flexibility to design based on specific business requirements while the base functionality is not compromised. Cons User interface is a little boxy. and the pdf rendering is not as presentable as could be. Other than that we love functionality Alternatives considered [Blue Mountain RAM](https://www.capterra.com/p/76949/Blue-Mountain-RAM/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing eMaint CMMS Flexibility and the support as well as the dedication to evolution. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Dave, Thank you for sharing your feedback. It’s good to hear that the system’s flexibility has allowed you to meet specific business requirements without sacrificing core functionality. That balance is a key aim of the platform. We also appreciate your comments regarding the user interface and PDF rendering. Notes like these help highlight where visual improvements and output formatting could better support teams that rely on polished documentation. Thank you as well for sharing how eMaint has helped you implement standard processes and maintain data quality and compliance. Your perspective on flexibility, support, and continued development is helpful as we work to improve the system further. RW Robert W. Maintenance Planner Scheduler Automotive Used the software for: 2+ years ### "Emaint X4 wins over other CMMS platforms!" March 10, 2026 5.0 The overall experience with Emaint X4 product has been enjoyable. There was a learning curve when transitioning from another CMMS platform, however, the platform is friendly to the average user. Pros I have worked through multiple CMMS platforms and I really enjoy being able to use one platform for tracking equipment, pms, inventory, and daily tasks. The platform offers everything that the maintenance departments needs at a price point that makes sense to accounting. Cons Working with the X4 platform has not had many cons at this point. One thing that I would like to change is the way images show on printed documents. The file formatting has not converted well to printed documents. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for taking the time to share your experience with eMaint X4. We truly appreciate hearing that the platform has been a reliable, all‑in‑one solution for equipment tracking, PMs, inventory, and daily tasks, and that it’s offered strong value for your maintenance team and accounting alike. Thank you as well for noting the issue with how images appear on printed documents. Feedback like yours helps us target areas where we can keep improving the experience. We’re glad the transition from your previous CMMS went smoothly and that X4 has been friendly and approachable for everyday users. We’re grateful to have you as part of the eMaint community! bW branden W. Maintenance manager Retail Used the software for: 1-2 years ### "X5 is worth it 100%" March 10, 2026 5.0 It has been a wonderful experience all together after implementation into x5. X4 was very limited to organization and capabilities compared to what we were showed in X5. And expectations are very well worth the wait. Pros I love the application for emaint mobile. The ease of the application has helped as a technician. I cant wait for the further advancement with AI to take place. Cons The transition from x4 to x5 was very difficult. But our implementation rep and our customer succession planner Carlos has been the reason why will never leave emaint. Review Source Response from eMaint CMMS - A Fluke Company March 11, 2026 Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear how much the eMaint mobile app has helped you as a technician, and we’re excited that you’re looking forward to future AI enhancements as well. We’re also grateful for your honest feedback about the difficulty of transitioning from X4 to X5. Change can be challenging, and we’re thrilled to hear that your implementation rep and Carlos made such a positive impact throughout the process. We’ll be sure to pass along your kind words. It’s wonderful to know that X5 has delivered the organization and capabilities your team was hoping for. Thank you again for taking the time to share your journey — we’re grateful to have you with eMaint! JS Jennifer S. Mechanical engineer Semiconductors Used the software for: 2+ years ### "Emaint review " March 9, 2026 4.0 Our team Uses it for a lot of our work documentation beyond just pms and general requests. It’s been great for history records and having information needed for audits Pros The flexibility to make it fit to your teams needs with specific/own fields and forms and not just defaults. Also able to modify view Cons A lot of back and forth into different “tables or references and entities” to build out a single form. Review Source Response from eMaint CMMS - A Fluke Company March 10, 2026 Thank you so much for your thoughtful review! We’re thrilled to hear that eMaint’s flexibility has been such a strong fit for your team — especially the ability to customize fields, forms, and views. Giving teams the power to adapt the system to their exact workflows is one of our core goals, so it’s great to know that capability is supporting your success. We also appreciate your feedback about the back‑and‑forth required when working across tables, references, and entities during form creation. We understand that building out deeply customized configurations can sometimes feel complex, and insights like yours help guide continued improvements. Our team is always happy to help streamline setups or share best practices for making the process more efficient. MO Michael O. Asset Manager Facilities Services Used the software for: 1-2 years ### "Review of eMaint" October 9, 2025 4.0 eMaint is a very good tool, with lots of opportunities. It can be quite daunting with all the new features that appear, but am glad that eMaint is proactively updating the system. Would appreciate more examples of coding custom expressions and giving examples. For example, some easy things that are done in excel, are a bit tricky to make happen in eMaint. An example would be a scoring table based on an answer in a reference table. Pros eMaint is very malleable and helps us make the program look how we want. We also find the mobile tool very helpful in delivering a sustainable approach - which supports efficiency. Cons \-Single Workorder multiple asset setup needs alot of improvement. -Assets don't import per excel sheet, causing the structure to be skewed in Asset Trees -If customer support chat cannot help solve, it can take quite a while to get feedback. I would appreciate an easier path to the more advanced implementation specialists Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/) Reason for choosing eMaint CMMS eMaint seemed more malleable and allowed us to create the system how we want it. Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Streamline systems and having most things in one place Review Source MM Miles M. Manager of fixed equipment for the division Mining & Metals Used the software for: 2+ years ### "Wins with E-maint" March 11, 2026 5.0 It’s been a great dollar around experience. We have seen that we have gotten in front of many problems since we have the ability to go back and look at the things that keep happening over and over. Pros The ability to document all the maintenance we do in particular assets, not having to go back through pieces of paper or different files to pull that maintenance and know what we did Cons Having to run Internet or broadband throughout the plant, so the guys could do their inspections with their tablets in the field Review Source Response from eMaint CMMS - A Fluke Company March 12, 2026 Hi Miles, Thank you for sharing your feedback. It’s good to hear that consolidating maintenance records for each asset has been useful and has removed the need to search through paper files or scattered documents. Having that information organized in one place is a key benefit of the system. We also appreciate your note about extending internet or broadband coverage to support field inspections on tablets. Connectivity requirements can be a challenge in large plant environments, and your comment highlights that dependency clearly. Thank you as well for sharing the positive impact you’ve seen in identifying recurring issues and getting ahead of problems. Your experience provides helpful insight into how the platform supports long‑term maintenance visibility. JG Jeannie G. Maintenance Adminy Aviation & Aerospace Used the software for: 2+ years ### "Overall, a great product the workflow process" March 11, 2026 4.0 Overall, I think it is great for the company and with better knowledge and usage. It will continue to get better. Pros Helps track and organize work order workflow and inventory. Notifications and reporting is extremely helpful. Cons Sometimes difficult to get issues resolved. No technical service calls available on Fridays is sometimes a challenge. Review Source Response from eMaint CMMS - A Fluke Company March 16, 2026 Hi Jeannie, Thank you for sharing your feedback. It’s good to hear that eMaint helps support your work order workflow, inventory tracking, notifications, and reporting. These are key functions, and it’s helpful to know they’re contributing to your processes. We also appreciate your comments regarding issue resolution and the availability of technical support. Thank you for adding that the system continues to benefit your organization as knowledge and usage increase. Your input provides useful insight as we work to strengthen the platform and support experience. Talk to a Capterra advisor for free and get results within 15 minutes.