# Page 6 | eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (384) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 6 - Reviews of eMaint CMMS ## Showing most helpful reviews Showing 126-150 of 384 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KC Kevin C. Lead engineer Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Very frustrating experience" February 3, 2020 2.0 During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time. Pros Huge amount of features that could be helpful. Implementation expert was very helpful and friendly. Cons Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up. Alternatives considered [WorkPal](https://www.capterra.com/p/168469/WorkPal/)[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[Advanced Field Solutions](https://www.capterra.com/p/100751/Advanced-Field-Solutions/) Reason for choosing eMaint CMMS They promised great features and and easy implementation but unfortunately we were misled. Review Source Response from eMaint CMMS - A Fluke Company February 5, 2020 Hi Kevin, Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here. Aine Whelan JL Joel L. Senior Engineer Automotive Used the software for: 2+ years ### "Best CMMS System Bar None" October 31, 2019 5.0 I have done two implementations with eMaint at two different companies and several other implemenations in my 36 years previous past experience. eMaint is by far the best product and team that i have ever worked with and I look forward to continue this relationship until I retire! Pros eMaint is flexible and easy to use, it reporting and workflow function make it extremely valuable in make the data gathered accessible and actionable. This along with the fluke connectivity make it the most user friendly and powerful maintenance tool in the box ! I have been in Maintenance for 36 years and this is the best system i have ever used, customer service is the best out there and the team is awesome! Cons Sometimes the the system does get a bit confusing going between tasks but the team has been working out these bugs. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[Cribware](https://www.capterra.com/p/104435/Cribware/)[MSB Docs](https://www.capterra.com/p/178798/MSB-Docs/) Reason for choosing eMaint CMMS Service, quality and price were all in eMaints favor. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Changed companies and needed to implement a CMMS system, Maximo could not beat eMaint on service product or price. Review Source PK Paul K. Facilities Director Food Production Used the software for: 1-2 years ### "Just starting" March 16, 2023 4.0 Good, glad we made the transition from our old infor system. Pros The question should be, "What DO you like"... the easy access to reporting, the quick online support has yet to disappoint and getting out cmms mobile. Gone are the days of notebooks and trying to remember what you did. Cons The communication between fluke mobile and eMaint has been less than smooth. Enough that I'm concerned with the fluke online connectivity options we're currently looking into. Review Source SC SAM C. PARTS CRIB MANAGER Business Supplies and Equipment Used the software for: 2+ years ### "inventory tracking system " January 30, 2024 4.0 system requirements were hard to understand at first Pros help desk assistant was very helpoful in explaining process to get the results i needed to understand what was needed (input) t get the program to give me results Cons non trasfer of histor having to pick a default vendor Switched from [MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/) company switched the program to e-maintenance Review Source AE Amy E. Maintenance Administrator Food Production Used the software for: 1-2 years ### "Keeps the Flow Going" July 28, 2021 5.0 I really enjoy getting to work in eMaint and smooth out the various wrinkles in the process we use to share/distribute information throughout the maintenance department. Pros I am very pleased with the reporting and workflow features, as well as the form customization. This makes it simpler to capture the information and alert users of important system changes. Cons I would love to be able to normalize the various tables so it'd be a little easier to control the inputs for fields. I have to set up things through form field validation at the moment. However, I might be missing something! Switched from [MLS](https://www.capterra.com/p/216216/MLS/) It was before I was hired, but I believe it was because the previous system no longer had product support. Review Source DP David P. VP Facilities Services Used the software for: 1-2 years ### "Waste of Money" August 15, 2023 1.0 Bad from the start Pros There really wasn't anything about this that I thought was good. From the initial sales which obviously wasn't clear to the final canceling of the product Cons Everything was additional including and detailed client training of the system. Reason for choosing eMaint CMMS cost and seemed like a fit Review Source Response from eMaint CMMS - A Fluke Company August 25, 2023 David thanks for taking the time to write a review and sharing your experience with the product. We do have many areas where customers can continue to learn how to use the product which includes eMaint University, chat online support, email, and phone support should customers need help. All of the support features mentioned are included for all customers. If someone is looking to do a bootcamp trainings there is an additional cost for those since they are multiple day trainings. KC Kathi C. maintenance Mental Health Care Used the software for: 2+ years ### "Work order maintenance" February 9, 2024 5.0 Pros Easy to use and the support and training you receive is wonderful. We will be exploring other functions in the Emaint system in the near future Cons I have not found anything that I do not like about the system. Review Source DK David K. Senior Project Planner Aviation & Aerospace Used the software for: 1-2 years ### "Two Years of eMaint x4 Experience, Now Transitioning to x5" February 26, 2024 4.0 Pros eMaint x4 and x5 are best at handling work orders. Both are excellent at this. We were unable to implement condition monitoring on x4: it remains to be seen whether x5 will be better. The marketing folks, of course, indicate that x5 will work well. Cons The x4 support staff were not particulary helpful in explaining how to incorporate hand held and fixed vibration measuring tools into a condition monitoring workflow. We haven't gotten that far, yet, with the x5 rollout. Review Source SG Stephen G. Engineering manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "Good product. Poor customer support" August 16, 2023 4.0 Takes time to learn to use. Creating charts is not intuitive. Quite tricky. Pros Had a lot of features though not always obvious. Cons The local customer support is the worse I've ever experienced Alternatives considered [PEMAC ASSETS](https://www.capterra.com/p/157050/PEMAC-Assets/)[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) Reason for choosing eMaint CMMS Lower initial cost Review Source KA Kimberly A. Master Scheduler CMMS Specialist Automotive Used the software for: 1-2 years ### "2yr review X4" March 15, 2023 4.0 Pros Easy to release PMs and create work orders, reporting features, import/export, mass change and interactive plan features Cons Wish you could select multiple contacts at once when doing wo assignments. Integrating from EAM was very time consuming. Occasional aserver Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing eMaint CMMS Cost and capabilities. Review Source CA Christine A. MMPC Machinery Used the software for: 2+ years ### "eMaint Point of View" January 28, 2022 3.0 its just fair, accepting reality that this is the software we had. Pros I don't have choice this is the system that company used Cons What I've noticed, you keep on calling the IT people to help you do this do that and so on. It's not really a friendly user, You need to call IT to help you fix something that is too small and supposedly easy. It seems that they controlled everything. which is not good Reason for choosing eMaint CMMS I never choose, I don't have any option on my plate. Review Source Response from eMaint CMMS - A Fluke Company February 2, 2022 Thank you for providing feedback, and I'm very sorry to hear that your experience hasn't been what you expected. Our goal is to provide the best customer service possible and ensure that your team is set up for success. Your Customer Success Manager would be happy to continue to work with you to improve your experience. Thank you again for your honest feedback. I am confident we can make the necessary adjustments to ensure your success with eMaint. Please get in touch with us at your earliest convenience. eMaint Customer Success Team CP Charlie P. Maintenance Supervisor Medical Devices Used the software for: 2+ years ### "Multiple implementation in an FDA environment." March 12, 2021 5.0 Overall, I have Very Happy with eMaint. Our use has continually expanded over the years to include Calibrations, FDA validation, and now multiple site operations.. Pros The Things I like Most about the Software is it is Dependable and Functional. The software has been running here for 6 years. and it has not had a significant outage during that time. We have validated the software to be FDA compliant, and use it for our calibrations and Maintenance activities. eMaint's functionality is expansive. It is configurable it has options to accommodate physical plant, equipment, and fleet management. KPI Reporting is built into software and eMaint support has always been able to help with any basic setup issues (at no cost). Additionally ,There is 24 hour support for any issues included in the subscription. Cons The part of eMaint that was the most challenging for me was the Creation custom reports and sorts. IT seemed a little counter intuitive to me. With that being said the eMaint support team was always more tan accommodating in helping me work out any difficulties. Reason for choosing eMaint CMMS A combination of cost, functionality and support. Review Source VR Verified Reviewer Computerized Maintenance Management System Administrator, Lead I&E Technician Chemicals Used the software for: 2+ years ### "Great CMMS for the money" December 16, 2018 4.0 Pros Customer support is great. Being able to have the user customize and make changes without requiring additional support and costs from the eMaint. Additional minor configuration changes can be made by eMaint without additional costs. Cons The applications has the ability to scan barcodes seamlessly ONLY if you are using Android or IOS. eMaint does not currently support a streamlined barcode scanning function of you are using a windows supported tablet or device making barcode scanning very tedious and complicated. Also, for those who spend some time away from a wireless or cellular connection in the field, would like to see an offline mobile version that syncs when it accesses the next connection at no additional cost. Also, would like to see the "Interactive Plans" table listed as a standard and not have to ask for it for every user. Review Source AL Anthony L. Manager of facilities and Maintenance Defense & Space Used the software for: 6-12 months ### "so customizable it doesn't work" July 15, 2021 3.0 poor, no one takes the time to help you. Pros not much it has been dismal and expensive to set up Cons They claim easy of use and we paid for set up services....the reports don't work any time you contact support you get read this article then come back. It should be let us walk you through how to set it up. Alternatives considered [DirectLine](https://www.capterra.com/p/55114/DirectLine/)[iMaint EAM](https://www.capterra.com/p/133548/iMaint/)[FastMaint](https://www.capterra.com/p/61779/FastMaint/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing eMaint CMMS It showed well on there demo meetings. Review Source Response from eMaint CMMS - A Fluke Company July 20, 2021 Thank you for providing feedback and I'm very sorry to hear that your experience hasn't been what you expected. Our goal is to provide the best customer service possible and ensure that your team is set up for success. I have reached out to you through email and will make sure we address all questions or issues to get your account back on track. Thank you again for your honest feedback. I'm confident we can make the necessary adjustments to ensure your success with eMaint. Mark Roland eMaint Customer Success Manager BH Boyd H. Director HTM Hospital & Health Care Used the software for: 2+ years ### "eMaint Rated one of the Top CMMS for a Reason" October 1, 2020 5.0 We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation. Pros Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient. Cons There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once. Reason for choosing eMaint CMMS Subscription based contract. I pay by the seat which is much cheaper than a software purchase and then an annual support agreement. Ease of use. During the demo my staff easily picked up navigating and using the software. Review Source JV John V. Facility Manager Aviation & Aerospace Used the software for: 2+ years ### "Calspan eMaint Review" February 4, 2022 5.0 Over its a very good system. Some flaws that need to be corrected in the higher level portions. Pros Layout is easy to navigate for main features. PM's are relatively simple to setup and use. Cons Some items are very difficult to find. Correcting problems is also a problem. Reason for choosing eMaint CMMS Price, support and system layout Review Source RM Robert M. Applications Specialist Dana Global Automotive Used the software for: 2+ years ### "A CMMS that is designed for Maintenance Teams!" November 17, 2019 5.0 We meet all requirement and even started creating training videos in PowerPoint and then embed them in out dashboard for all to view, we can even track who reviews these videos! Pros eMaint is the most versatile maintenance software I have used! I have been in Maintenance for 40+ years, and eMaint CMMS is great! Work Order management where the Trades and Crafts people document their labor hours, parts used, repair comments, track MTBF, MTTR, and safety tracking! This also includes a inventory parts, document storage, easy to write work request and work orders to be directed to the correct Trade group as needed. I also can tell you that our Auditors rated this process as "Best in Class" !! Meets all requirements plus some! Cons At this time, I can think of one issue that needed resolved! Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing eMaint CMMS I used SAP in the past and during the eMaint trials it wasn't long before I realized eMaint was for us! Now were rolling this out globally! Review Source PC Paul C. Maintenance supervisor Food Production Used the software for: 2+ years ### "eMaint for daily tracking" October 5, 2020 5.0 Our overall experience with eMaint has been that it is easy to set up and very expandable to keep track of everything maintenance related. Pros We started using eMaint several years ago and the set up and integration went smoothly. Once our assets were in the system it was simple to establish PM's and condition inspections. We now use the software to plan, schedule and track all our PM's. These results generate corrective WO's along with department request for corrective or Emergency WO's. Safety also uses the system to track the inspection and condition of all of their assets, extinguishers, fire systems, emergency lights, Chlorine alarms and etc. We are beginning to use it to record and track age on critical components such as motors, gearboxes and etc. eMaint provides us with a simple easy to use program for all users to access information, print WO's and close them in a timely fashion While keeping the administrative side of the program secure. Cons I wish they had a phone app to make information accessible in the field. The only way to retrieve or enter information is on a computer. We are trying to capture more BOM and part info in the field to expand our use of the system. Review Source JK James K. Facility Engineer Airlines/Aviation Used the software for: 2+ years ### "EMaint" March 15, 2023 5.0 Love it, great software and customer service. Pros The continued improvements that are made to make it more useful at multiple facilities. Cons app development has not been as good as I expected Review Source CK Christopher K. Lead Operator Utilities Used the software for: 2+ years ### "eMaint is Fairly Easy To Use" February 5, 2024 5.0 Pros Ease of use for scheduling routine preventive maintenance, easy to complete maintenance work orders Cons pictures can't be customized for each maintenance item, only for the overall asset Review Source JM Jonathan M. Maintenance Management Systems Coordinator Facilities Services Used the software for: 2+ years ### "The Community College View." February 1, 2022 5.0 I have been involved with eMaint since the beginning. Pros The ability to have every bit of information you need to make repairs and/or service equipment at your fingertips. Cons This isn't a software problem, but getting employees to adapt to a new technology. Reason for choosing eMaint CMMS Cost. Review Source JW Jimmie W. Chief Maintenance Manager Farming Used the software for: 2+ years ### "Pwsac" August 10, 2023 4.0 Pros Ease of use, functionality, and broad spectrum of product Cons The time difference where tech support is located, not having the ability to add users without tech support Review Source BS Brian S. Maintenance assistant Utilities Used the software for: 2+ years ### "This program only makes my life easier. " September 22, 2020 4.0 Overall, I am very pleased with our eMaint experience thus far. I wasn't around when the program got implemented some 4 years ago. We have done alot to smooth it out since then. Most issues were self inflected, but they have all been very easy to correct and repair. Pros We lacked having a system of organization and record keeping. Not only has this program fulfilled both of those categories, it has opened up our vision to other ways to improve our plants growth and communication. This is the only CMMS system I have used but am very happy with the amount of work it has taken off of my plate. Cons I am often told by eMaint team members how flexible and easy things came adaptive or implemented. However, it seems like more and more the issues I have needed to fix don't really have cut and dry issues. This program does the basic and most of the intermediate issues very easily. However the more complex issues have yet to be resolved. Reason for choosing eMaint CMMS It was the only program that we looked. It seemed to check all the boxes for us at the time. We didn't feel the need to look out to other programs. Review Source GR GEOFF R. EST III Utilities Used the software for: 2+ years ### "EMaint the great" September 28, 2020 5.0 eMaint has been able to solve the issues of record history. Been able to go back to old work orders that had been created and read the field notes of what work has been done and the issues that were faced at the time. It further gave clarity in being able to reevaluate current preventative maintenance practices to insure more efficient practices are implemented. Pros The most impactful features of eMaint is the ability to create reports to show the data inputted for the different assets. eMaint combines simplicity and complexity into one user friendly style. The additional features made it easy to combine our paper documents into eMaint for excellent record keeping. Cons The inability to be granted access as a additional super user to the editing features. It has made it difficult in the way of having to be granted each time to get access to the necessary features of editing of reports and work orders. Alternatives considered [Eagle CMMS](https://www.capterra.com/p/120750/Maxpanda-CMMS/)[eWorkOrders CMMS](https://www.capterra.com/p/90092/eWorkOrders-CMMS/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing eMaint CMMS eMaint was rated highly by current users. The web interface was user friendly and easy to train new employees how to use without them having any prior experience with CMMS programs. Review Source RV Robert V. PM & Parts Supervisor Food & Beverages Used the software for: 6-12 months ### "First time eMAINT user, nice admin capabilities." October 14, 2020 5.0 Customer service is fantastic. Software is fairly easy to navigate, add parts, assets, and work orders. Working with the support staff has also allowed me to hide fields in the background that are required for some of my reports. Pros Ease of entering data; parts, assets, work orders etc. The reporting structure is very versatile with full customisation reporting available. Cons The mobile view is where I'd like to see improvements. This software was implemented at our plant for the use of production and maintenance personal. The lack of customization for what each technician can see is disappointing. It would be nice to be able to alter the columns in mobile view for the mechanics. The other function I wished eMAINT had would be a way to record multiple readings for performing calibrations that would show percent of error with an automatic pass/fail. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing eMaint CMMS Functionality, ease of use for the front line workers and mechanics. Has capabilities to tie in with equipment which we plan on using in the future. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.