# Page 8 | eMaint CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is eMaint CMMS the right Equipment Maintenance solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/100468/eMaint-CMMS/reviews --- eMaint CMMS 4.5 (384) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 8 - Reviews of eMaint CMMS ## Showing most helpful reviews Showing 176-200 of 384 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CN Chris N. Operations Supervisor Utilities Used the software for: 2+ years ### "eMaint" January 27, 2022 4.0 Great product Pros Easy to use and minimum amount of users. Cons None at this time, Everything is well organized. Reason for choosing eMaint CMMS Great product Review Source TK Tom K. President Oil & Energy Used the software for: 2+ years ### "First Review" June 19, 2019 4.0 This was our first maintenance software and we moved from trying to keep up with everything on Excel spreadsheets. I think this is a good product and I recommend it to others with maintenance responsibilities. Pros I like being able to generate work orders and keep up with maintenance costs. I like being able to track vehicle inspections, registrations, oil changes, etc. Cons I'm still using X3 because I haven't taken the time to learn the later versions. It seems like it is constantly changing, although I'm sure you are making improvements it is difficult for me to allot the time to keep up with the changes since I have many other job duties. Reason for choosing eMaint CMMS eMaint seemed like the best fit for our business. Review Source RB Rob B. Maintenance Manager Machinery Used the software for: 1-2 years ### "Maintenance PM and Reporting" February 1, 2022 5.0 Reporting out on completed PM's and Corrective work orders have assisted in making Maintenance transparent to Production. Pros Being able to track Asset. Assigning PM's to insure that they are completed, Reporting out our progress on PM's and Corrective work orders Cons Developing it. Understanding language used so that you can ask questions. Understanding it enough to build a foundation that you don't have to go back and re-do Reason for choosing eMaint CMMS Previous Manager paid for it but never implemented it Review Source DS Daniel S. Director of Campus Facilities and Grounds Museums and Institutions Used the software for: 2+ years ### "Milwaukee Art Museum review" June 26, 2019 5.0 Prior to eMaint we had a spreadsheet based system which was confusing and hard to implement. Not having to maintain the program on our servers and go through expensive upgrades. Being able to access the program from anywhere with a internet connection. Pros Customization of screens, excellent tech support, price point, and that it's cloud based Cons Reports are hard and confusing to setup. Reason for choosing eMaint CMMS Best value for the money and excellent tech support Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We made the switch because emaint automated the entire process. Review Source DS Dan S. Regional Manager Hospital & Health Care Used the software for: 6-12 months ### "Dan" January 27, 2022 4.0 Great so far with 35 installations completed and 20 left to go. Pros Ease of use and deployment and cost and support Cons Language limits, issues with data conversion Reason for choosing eMaint CMMS Support, training, usability, cost. Review Source KW Kayla W. Maintenance Coordinator Oil & Energy Used the software for: 2+ years ### "Solid and Dependable" March 17, 2021 5.0 Our overall experience has been nothing short of excellent. Customer care has always been very helpful. Form customization and automated processes has truly made this CMMS worthwhile. Pros The granularity and customization with which I can filter for information are great. I can get the full picture of the work that is being done with just a few clicks. The automated processes make us much more efficient and accurate in record keeping. Cons There are some features that are difficult to use without training which is offered by Fluke. If you are a large organization this isn't a big deal but as a small business the cost of comprehensive training is outside of budget. Review Source RE Robert E. Used the software for: ### "" May 1, 2012 4.5 I'm the maintenance manager of a small/mid-sized manufacturing facility (60K sq. ft.). I recently led the purchase of eMaint X3's CMMS to improve the efficiency of my department; and would highly recommend it for companies looking for a highly functional and customizable CMMS, at a manageable cost. As a company, we were experiencing one of the most challenging growth-periods a company faces in its growth cycle. That in-between stage, when the company starts to necessitate large company functionality, on a small-company budget. So the need to increase my department's efficiency at minimal cost became a top priority. I began looking at a multitude of options, from on premise software systems to web-based systems. In pursuit of finding the right system, I found the following criteria pertinent to my decision: Functionality- does it do what I need it to do Security- is our information safe Reliability- is the program/company stable (loss of input data is time wasted) Expandability- can the program grow with the company, or information transferable in the future, if a higher-end CMMS is necessary Ease of implementation- teachable, easy to navigate, intuitive, customizable, support, Cost- purchase price, administration costs, implementation costs, server loads, etc. Utilizing Software Advice's services, I was able to narrow down my list of possible solutions. Dramatically reducing the time and energy necessary to find the program that would work best for our company. After demoing the programs on my short-list, I found eMaint X3 offered the most features in my price range, as well as, the most customization options. It was the customization that propelled eMaint X3 beyond the abilities of any other program in its class. This being invaluable, in my opinion, because the interface could be customized to capture all the specific information we wanted, as well as, be modified to speak the language used internally; making it so intuitive to the user, implementation efforts were greatly reduced. It's for these reasons that I would highly recommend eMaint X3 to companies faced with challenges similar to ours. Review Source DM Doug M. PdM Chemicals Used the software for: 2+ years ### "Easy to use even for non computer people" July 15, 2021 4.0 very satisfied Pros Even an older mechanic that does not like computers can navigate this to search equipment and parts for that equipment. Cons Our corporate wants us to use SAP company wide Switched from [CHAMPS CMMS](https://www.capterra.com/p/16427/CHAMPS/) Corporate Review Source SD Sean D. Operations Analyst Higher Education Used the software for: 2+ years ### "Good implementation and great support for this product" October 5, 2020 4.0 I have had a good experience. They have done their best to implement a software solution that fits our needs and helped customize some features that help our user base, Pros Support is excellent if you have an issue or would like help customizing the software support is only a phone call away. Their support is US based and has years of experience with low turnover. Cons SSO is an older standard and needs updated security updated for requestor account. Review Source JL Joe L. Maintenance Coordinator/Material Specialist Food Production Used the software for: 6-12 months ### "Best CMMS Software by far" July 15, 2021 5.0 I've worked on MAXIMO software and I thought this was the best then I started using E-maint when I got hired with a new company and I was very impressed. Pros the ease of getting around the system. the way it's put together. Cons no Cons so far I haven't had any bad experience using the software. Reason for choosing eMaint CMMS was very impressed with the sales ptich Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[QAD Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/) Started using RED ZONE when I got hired form the company I work for now and this software not good that's why our director of maintenance wanted to try Emaint. Review Source MJ Mark J. AVP - Equipment & Facility Maintenance Used the software for: 6-12 months ### "A pup you train the way you want" November 30, 2017 5.0 I have used and implemented several CMMS systems. eMaint is my favorite and I would definitely look to use them again. The eMaint SaaS product is very competitively priced with some value-add learning materials beyond the CMMS in their eMaint University add-on. Pros Out of the box a lot of configuration is required with a lot of superuser flexibility to do it the way you want. X4 interface is visually pleasing and easy to navigate. Cons The current platform is X4 but there is a lot of legacy features from their X3 platform if you want to do more than the most basic of functions. eMaint are already marketing an X5 platform. I only hope they actually finish all of the features. To the above point, there is a few program features not done, or they took a half assed easy approach. PM forecast an example where you can forecast calendar based PMs only, feilds like average daily use exist out of the box so it should be readily possible to forecast hours based PMs. This request exists within their user forum. My company has a very particular way to receive goods and process invoices. eMaint has these as hard coded features not configurable. Review Source JK Jhanvi K. Team Leader Information Technology and Services Used the software for: Less than 6 months ### "Best CMMS Software Solutions!" March 3, 2023 5.0 eMaint CMMS is very clean and intuitive Software and it's a great choice for companies who need to improve work quality of their maintenance teams. It also performs very well on mobile so we can easily access the software from anywhere, at any time from the mobile device which saves my lots of time and effort. Pros eMaint is very easy to use and provides excellent support. It has a wide range pre-built features that helps maintenance teams to keep track of their work, maintenance schedules, asset management, inventory management and much more. Cons It offers many tool integration but I feel that they can improve tool integration feature which allows you to integrate any tool with this software. Review Source DK Dennis K. Continuous Improvement Systems Technologist Packaging and Containers Used the software for: 2+ years ### "Best customer and technical support" September 22, 2020 5.0 What I like the most about eMaint is not only great web-based application but best customer and technical support. Pros eMaint is web-based so it can be accessed from anywhere. It is also easy to maintain and add new modules such as Material Requests and Interactive Plans according to our business needs without extra cost. Cons We have been using eMaint X4 version for last 3 years and looking forward to upgrading to X5 but it takes longer than I expected for X5 to be fully compatible to all X4 features. Reason for choosing eMaint CMMS funcionality and technical suuport Review Source IT Ian T. Project Manager Machinery Used the software for: 2+ years ### "Excellent choice for CMMS software" March 4, 2021 5.0 So far we are very happy with eMaint. Customer support is excellent. Software delivers what it promises Pros Customer Support, Powerful, Options, Flexibility, Software updated on regular basis. Cons KPI and Report creation could be a little easier. Reason for choosing eMaint CMMS Already using in one of our other facilities, powerful enough without being a massive undertaking to get up and running Switched from [INTERAL Maintenance](https://www.capterra.com/p/87679/INTERAL-Maintenance/) Needed more powerful options Review Source JS James S. Maintenance Coordinator Airlines/Aviation Used the software for: 2+ years ### "eMaint CMMS Review" July 2, 2019 4.0 Pros The best functionality of eMaint is its flexibility and customization. I've been able to tailor it so that is suits our departments activities, responsibilities, and operations. That customization is a major function of the superior customer service at eMaint, starting but certainly not ending with the rep. She is responsive, knowledgeable, and a joy to work with. Cons We use the scheduler module each and every week, there could be so much more done with it to enhance its ease of use. Reason for choosing eMaint CMMS eMaint offered the versatile functionality and reporting features we required. Review Source SC Steven C. Director of Operations Construction Used the software for: Less than 6 months ### "Positive feedback" June 20, 2019 4.0 Its too early to have a full ROI on the program, but I will say accountability and priorities have have been identified. I look forward to reflecting back on this after a year or six months of usage. Pros Emaint did a great job with the setup and implementation. I am now in the stages directly after that stage and am on my own. The help desk is great. Send them a quick message and they reply via chat very quickly and efficiently. I love the dashboards. It allows me a quick glance at the projects and I can make decisions on what is a priority. Cons I would allow for alerts like numbers showing up under "Work Order Requests". Sometimes i over look it as its a area where I only go if needed. It wold be nice to have a counter showing I have new requests in. Clean up the Work Order print out. I would want to make a better form. Alternatives considered [MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/) Reason for choosing eMaint CMMS I was looking for something that was intuitive and also had a sleek look. People are more likely to utilize a product if it looks good. Emaint was not the cheapest, however I was willing to pay more for a good product. Review Source TT Tomoyuki T. Plant Engineer Food & Beverages Used the software for: 2+ years ### "Great software" September 28, 2020 5.0 Overall great software. All our team members got accustomed very quickly. Pros Very flexible to customize and helpful, quick responding customer support team. We frequently change form and work flow to meet our demand. Cons It doesn't matter actually but this software was developed with old programming language. Alternatives considered [Fiix](https://www.capterra.com/p/74916/Fiix/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing eMaint CMMS Only eMaint had flexibility to meet several audit requirement. Review Source MM Mark M. Battalion Chief Public Safety Used the software for: 1-2 years ### "Deerfield Township, Ohio" October 7, 2020 5.0 We really enjoy the software now that we have all of the "development" bugs worked out of it. We look forward to running our first annual reports in a few months. Pros Perhaps the most valuable aspect of eMaint software is that we are able to track multiple assets in a single program. This includes fleet, equipment, and facilities. We have been able to track projects as well as track inventories in a easy to use platform which is ideal when dealing with other departments within our township. Cons It takes a while to lean the software but the eMaint staff and eMaint University were great to get the admins up and running. We also had the opportunity to attend a Boot Camp in Florida which really brought everything together. Review Source VR Verified Reviewer Customer service & operations specialist Logistics and Supply Chain Used the software for: 2+ years ### "eMaint Review " December 18, 2018 5.0 Pros Easily interchange between searches and able to apply filters and create unique reports Cons Some times takes too long to generate the report needed Review Source AT Adam T. Maintenance Manager Food Production Used the software for: 6-12 months ### "EMAint Review" February 4, 2022 5.0 Excellent product!! Pros Easy work order creation and processing, making it accessible not only to the Manager, but techs as well. Cons I haven't found anything that I dislike yet, with the exception of difficulty in breaking out daily/weekly/monthly PM's on a report. Reason for choosing eMaint CMMS Best deal and best usability Review Source OA Oswaldo A. Maintenance and Equipment Manager Oil & Energy Used the software for: 1-2 years ### "Maintenance and Equipment Management" November 15, 2019 4.0 Is an easy software to understand. Basically, It helps the Company to centralize all the information of the main assets, contacts, inventory items and register the maintenance based on Work Orders. Helps to plan the Preventive Maintenance, File documents of the assets as Catalog, Manuals,Drawings, and paperwork associated to each one. The report system helps to get the information when desired and is reasonable customized. Pros Asset registration and Maintenance record Cons The purchases orders and their accountability process on finance books is very limited, another system for financial purposes is needed. Reason for choosing eMaint CMMS To get and access a program easy to access anywhere we are working, that not depends where you are located, with a dependable data base. Review Source AH Alison H. Engineering Administratior Chemicals Used the software for: 2+ years ### "PREVENTATIVE MAINTENANCE " November 19, 2019 4.0 all our site maintenance is covered within eMaint, including breakdowns this previously was facilitated via multiple spread sheets. clarity of parts and options to attach information and pictures Pros Ease of use Functionality easy to move around the system Cons multiple assets on site which could be covered by one PM instead of raising multiple PM ie: we have 9 Compressors on site which are all serviced in the same schedule each month and we have to produce 9 work orders. Accounting/purchasing can be cumbersome and restrictive only 1 currency option Review Source JA John A. Maintenance Planner Mining & Metals Used the software for: 2+ years ### "Maintenance Planning and Budget" July 2, 2019 4.0 Pros I like the PM Scheduler and the Work Order System design. I can pretty much schedule a whole year of maintenance in advance to budget our year in maintenance. The work order system is real friendly to use and after a little training, I think everybody can use it. Cons I'm sure its possible, but i would still like for it to integrate with our purchase system that our company already has. It would make inventory count a lot more accurate rather than have to receive everything in two systems. Review Source DR Donald R. Controls Engineer Mining & Metals Used the software for: 6-12 months ### "eMaint software" September 28, 2020 5.0 My overall experience with eMaint has been very good. There is still much to learn and hopefully much to teach to the eMaint team. Pros What I like the most of this software is how much information can be stored within the database. I also like the reporting capabilities. Cons What I like least about the software is the customizations of the MX mobile view for technicians. Many software companies are focusing usage based on mobile applications first along with abilities to modify them to fit the technicians needs. Alternatives considered [Prometheus Platform](https://www.capterra.com/p/190460/Prometheus-Platform/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing eMaint CMMS eMaint was already being initiated upon my transition into my current position. Review Source VR Verified Reviewer Administrative Assistant Real Estate Used the software for: 1-2 years ### "great maintenance software" September 28, 2020 5.0 getting our resident work request quicker and then complete them out completed Pros easy to work with and find what you need Cons it was hard for the residents to input the work order themselves Review Source Talk to a Capterra advisor for free and get results within 15 minutes.