# eMaint CMMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eMaint CMMS Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/100468/eMaint-CMMS --- # eMaint CMMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eMaint CMMS ## What is eMaint CMMS? eMaint is a global cloud-based CMMS software solution by Fluke Reliability. eMaint has been trusted for over 30 years with over 150,000 users worldwide & supports 26 languages. eMaint can be tailored to customers’ unique needs. Schedule a free online demo today & learn more. Optimize workflows, automate PMs, & ensure spare parts availability for upcoming work orders. Quickly generate regulatory compliance reports and view work order status & backlog on a single screen. Mobile app is available. ## What is eMaint CMMS used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 415 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Maintenance / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Asset Tracking / 2025 - Building Maintenance / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Aviation Maintenance / 2026 Do you work for eMaint CMMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.emaint.com/&name=eMaint CMMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eMaint CMMS 4.5 (415) VS. [4.8 (1,046)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (414) Ease Of Use 4.8 (1,774) Value For Money 4.3 (356) Value For Money 4.7 (1,600) Customer Service 4.5 (392) Customer Service 4.8 (1,680) ## eMaint CMMS alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,461)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/100468/eMaint-CMMS/alternatives/) ## FAQs about eMaint CMMS Overview ### What problems does eMaint CMMS solve? eMaint CMMS solves scattered maintenance records, reactive firefighting, missed preventive work, weak parts control, and poor visibility into asset costs and failure history. Maintenance supervisors, technicians, facilities teams, and multi-site operations use it to centralize work orders, inventory, scheduling, and documentation, improving coordination, budgeting, and downtime reduction. Answer based on 290 reviews Overview ### Which roles and teams benefit most from eMaint CMMS? eMaint CMMS is most used by maintenance leaders, planners, and supervisors who schedule preventive work, manage assets, and track repair history. Facilities and plant teams use it to coordinate work orders and downtime reduction, while operations, engineering, and project leaders rely on reporting, planning, and resource visibility to improve reliability. Answer based on 397 reviews Overview ### What company size and industries is eMaint CMMS built for? eMaint CMMS serves manufacturing and asset-intensive industries, with small businesses making up 43% of reviewers and Electrical/Electronic Manufacturing leading at 7%. It also fits midsize businesses at 36% and enterprises at 21%, with strong representation in Oil & Energy and Food Production, each at 6%. Answer based on 409 reviews Features and Usability ### What are the key features of eMaint CMMS? eMaint CMMS includes core maintenance management features like work order management, preventive maintenance scheduling, asset tracking, and inventory control. Differentiating capabilities include customizable workflows and forms, reporting and dashboards, API-based integrations, mobile access, and access controls, helping teams manage service history, technician assignments, and maintenance data in one system. Answer based on 154 reviews Integrations ### Which third-party tools and platforms does eMaint CMMS integrate with? eMaint CMMS integrates with Microsoft Excel for spreadsheet import and report export, and supports over 100 integrations in its catalog. Other listed connections include ADrive, Chorus, ClubRunner, ConSol CM/Ticketing, Credas, and Crowded, covering file handling, communications, membership, ticketing, identity verification, and community platforms. Answer based on 26 reviews Getting Started and Support ### How easy is it to onboard and train a team on eMaint CMMS? eMaint CMMS offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say technicians and everyday users often get comfortable quickly after initial training, while admins and users handling setup, customization, analytics, or migrations usually face a steeper learning curve and need more time. Answer based on 65 reviews Getting Started and Support ### What customer support options does eMaint CMMS offer, and how do users rate the experience? eMaint CMMS offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and helpful during setup, customization, and troubleshooting, with many issues resolved quickly. Some reviewers report uneven experiences, including delayed replies, inconsistent guidance, and frustration during implementation or after product updates. Answer based on 154 reviews Security ### How does eMaint CMMS handle data security and access control? eMaint CMMS protects maintenance data with security levels, defined user control and access rights, and permissions-based reporting and form access so only authorized users can reach information. Reviewers also cite reliable data protection and restore options for mistakes or deletions, though some note outdated SSO, inconsistent same-permission access, and firewall integration issues. Answer based on 11 reviews ## Who uses eMaint CMMS? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 119 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 119 reviews Facilities & Maintenance 33% Facilities & Maintenance 33% Administrative 24% Engineering 20% Program & Project Management 4% Others 19% Top industries Based on 119 reviews Automotive 23% Food & Beverages 23% Information Technology and Services 22% Oil & Energy 19% Other 13% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Work Order Management 4.6 (128) 95.31% of 128 reviewers that rated this feature as important or highly important With this capability, you can easily create, customize, and track work orders, assign tasks, and monitor progress. Reviewers appreciate the streamlined process, detailed tracking, customizable forms, and improved efficiency for teams working across shifts. Preventive Maintenance 4.4 (118) 95.76% of 118 reviewers that rated this feature as important or highly important eMaint CMMS offers automated scheduling, tracking, and reminders for preventive maintenance. Reviewers indicate it’s easy to set up, helps reduce downtime, and provides detailed procedures, though some mention limited flexibility for large asset counts. Asset Tracking 4.5 (109) 81.65% of 109 reviewers that rated this feature as important or highly important It gives you a centralized way to monitor assets, track their movement, and link them to maintenance history. Users think the system is easy to update, supports asset transfers between locations, and helps analyze costs and performance across facilities. Scheduling 4.2 (76) 75.00% of 76 reviewers that rated this feature as important or highly important This aspect helps you visually plan, assign, and adjust workloads for staff and equipment. Reviewers appreciate the drag-and-drop interface, ease of modifying schedules, and ability to plan ahead, though some wish for broader scheduling views. Mobile Access 3.9 (64) 81.25% of 64 reviewers that rated this feature as important or highly important With mobile access, you and your team can update and retrieve information in the field. Some users say it’s valuable for technicians, but note the interface can be clunky and uploading photos is difficult, requiring extra training. Service History 4.4 (67) 91.04% of 67 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets eMaint CMMS 91 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Manage, prioritize and plan for capital expenses It gives you a centralized way to monitor assets, track their movement, and link them to maintenance history. Users think the system is easy to update, supports asset transfers between locations, and helps analyze costs and performance across facilities. Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Create recurring calibration tasks and due dates on a calendar Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Track and manage the decline in value of assets and plan for improvements Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Created for use in the aviation and air transportation industry Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Designed to be used by kindergarten, primary, middle, and senior secondary schools. Monitor and track fuel consumption and costs Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Software designed for kindergarten through 12th grade schools Establish procedures for monitoring locations of keys Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Material requirements planning software manages the scheduling and inventory control for manufacturers. Process of planning, procuring and controlling material flows along with supplier evaluation and shipping With mobile access, you and your team can update and retrieve information in the field. Some users say it’s valuable for technicians, but note the interface can be clunky and uploading photos is difficult, requiring extra training. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms eMaint CMMS offers automated scheduling, tracking, and reminders for preventive maintenance. Reviewers indicate it’s easy to set up, helps reduce downtime, and provides detailed procedures, though some mention limited flexibility for large asset counts. Plan and schedule the use of production resources Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For residential properties Identify and assess hazards to ensure the well-being of employees, assets, and the environment This aspect helps you visually plan, assign, and adjust workloads for staff and equipment. Reviewers appreciate the drag-and-drop interface, ease of modifying schedules, and ability to plan ahead, though some wish for broader scheduling views. Track work performed and resources used for past customers, sites, or assets Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Manage and track orders being shipped to customers Manage all supplier data and operations Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Allows fleets and service businesses to track the condition of tires on their vehicles Allows fleets and service businesses to track information about their vehicles. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Create a new work order With this capability, you can easily create, customize, and track work orders, assign tasks, and monitor progress. Reviewers appreciate the streamlined process, detailed tracking, customizable forms, and improved efficiency for teams working across shifts. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (413) 4.4 Based on 413 reviews ## Pricing Value for money 4.3 (356) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/100468/eMaint-CMMS/pricing/) Value for money 4.3 (356) 4.3 Based on 356 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (392) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (392) 4.5 Based on 392 reviews ## User reviews Overall rating 4.5 Based on 415 reviews Filter by rating 5(231) 4(155) 3(20) 2(4) 1(5) Mentioned topic Sorted by most recent WM Wayne M. Engineer Technician SR. II Oil & Energy ### "6-25-26 eMaint Review by Petrolink Energy, LLC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 25, 2026 Our overall experience has been pretty good I would have to say. Seems like the eMaint Customer Success is something they strive for as a company. They want you to help you succeed with the CMMS and tailor it to fit you company's needs. Pros Compared to Maximo, which we used for 13+ years the associated cost is way more affordable. Also, our CSM is a great communicator as well as a get it done type of person. Willing to try and help however possible to resolve your issues. Cons The worst thing for us as a group is the future work orders and how they work with workflow rules. They just need to generate to open status with regards to lead-time days/ projection length. Sometimes the rules seem to get confused and when they do populate from future to open some of the fields may not be filled in thus requiring some effort to get those corrected. Also, you need to be able to put a due date of your choice in when building the PM. You should not have to write a workflow rule to make it have a due date at the end of the month. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) We utilized Maximo for 13+ years working under Kinder Morgan and was purchased by a new company than need to make a decision on what CMMS platform to use to keep in compliance. The annual re-occurring cost of Maximo vs eMaint was a key factor. eMaint was more affordable for our company size and structure. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reasons for choosing eMaint CMMS We as a company of 120+ reviewed several CMMS programs when trying to make a decision of whether or not to retain Maximo or jump ship to a new platform. At the end of the day, eMaint was to most functional and cost-effective solution for us. It gives the end user many tools to configure the CMMS to their liking and business expectations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW Peter W. RNG Program Manager Oil & Energy ### "Thank you E-Maint" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 25, 2026 Overall my experience with E-maintenance is exceptional. The team has worked with me to modify our accounts to fit our specific needs. Our CSM is always touching base to see if there is more that they able to do to assist our needs. Hopefully our team decides to move to X5. I llok forward to working with the team in the future. Pros I find the system easy to navigate and to editable to our companies need. I have the ability to adjust all the forms and criteria to meet the standards that are needed for our procedures. Cons I believe this is a con just because we are still using X4, but i would say that my biggest problem with with the system is that as a admin i have to consistently adjust licensing for users via email chains whenever my operations team members move sites or are then positioned over multiple sites. I think once a user is added to the system that i should be able to just allow them to see what is needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Eric S. Spare Parts Manager Industrial Automation ### "Reliable Platform with Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 eMaint has proven to be a highly valued collaborator and an indispensable tool for our maintenance department. Their level of support has been exceptional, from the dedicated assistance provided by \[sensitive content hidden\] to the responsiveness of their technical support team, who have consistently helped with reporting and system customizations. Pros Delivers an intuitive user experience while maintaining a robust feature set - PM scheduling, Inventory management, and detailed reporting. Cons Subscription model (billing) + legacy support. The payment model is subjective but maybe offering a standalone executable with one limited support could be a viable option. Especially considering some customer may only need local access and prefer the legacy interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tim H. Consultant Education Management ### "Athens State eMaint review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2026 It has been a positive experience from the initial set up support from \[sensitive content hidden\] to the implementation to the ongoing support we get from \[sensitive content hidden\] Pros I like the general ease of using the platform and the responsiveness when an issue arises. I like that a library of reports was set up for me to draw from. Cons I wish the platform was more education focused and that there was a way to set up folders to store old work orders and other data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jason H. Global Reliability and Systems Manager Automotive ### "eMaint in automotive manufacturing environment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 18, 2026 We have been partnered with eMaint since 2019, and the service, relationship, and product has exceeded our expectations. Pros Its is customizable to meet our industries needs and workflows. We are able to get all of the information we need for asset reliability and management with the fewest keystrokes and ease. Cons While the end users and day to day technicians' screens are easily set up to be simple and error proof, to be an effective administrator of the system require bootcamps and hours of training. Switched from [MaintiMizer](https://www.capterra.com/p/9453/MaintiMizer/) Functionality of work order management and the automated reporting. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) [Plex Smart Manufacturing Platform](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/) [Redlist](https://www.capterra.com/p/186552/REDLIST/) [FMX](https://www.capterra.com/p/130563/FMX/) Reasons for choosing eMaint CMMS Cost versus functionality and customization to our workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cody C. Manufacturing Engineer Glass, Ceramics & Concrete ### "eMaint Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2026 I have not had much experience with other CMMS so don't have a lot to compare it to but I think the software works really well for us. It seems it has a lot of extra functions we don't even take full advantage of currently. Our maintenance team is pretty understaffed but once we hire a larger team, we can hopefully utilize the system even more and learn more about other features, such as all the reporting Pros I like the addition of the scheduler. We have some work to do on our end to fully utilize it but this could be a good addition to get our maintenance completed on time Cons Not really a critique of the software itself, but the whole migration and learning a new system can be tricky in the middle of running a manufacturing operation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Charles B. Maintenance Manager Higher Education ### "Emaint Excellent Choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2026 The experience has been will worth the investment for the past 11 years. Eventually the X5 switch will be worth more. Pros The system is easily compatible to our needs, awesome customization and the Emaint support team is always helpful and response times are great. Cons Ai help is only available on X5 version. The Excelerate Conference needs to move back to Florida area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Michael W. Facilities Coordinator Defense & Space ### "x5 Workshop review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2026 Pros Easy to customize and navigate. Side menu is very helpful to see related entities, documents, etc. Scheduler 2.0 is great, easy to use. Flexibility of SWO maintenance types is an excellent addition. Document and pic upload is much better than x4 and actually pleasant to do. Global search is instrumental. Cons I'd like to see some mobile licenses included with the x5 subscription. x5 is missing a way to enforce naming conventions that should be added in where at either shared or site-specific level, rules for naming schema can be created an enforced. It is also missing a built-in workflow for approvals of when new items/entities are created. Could be based on user roles and permissions. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reasons for choosing eMaint CMMS eMaint was a better price point, easier to deploy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Linda G. AMMS Administrator Hospitality ### "eM Support Team are Top Notch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 X4 was a slow learn for me, but the Support team worked with me to bring it to where we needed it to be. They earned my trust - can ask them to do simple tasks to complex system transformations. Pros Flexible - timely - competent. The responsive Support team, from instantaneous chat support to Customer Success Manager - all are competent, solutions oriented & timely in their response - our CSM good at bringing needed resources in the organization together to answer questions. They have mitigated any difficulties/streamlined any solutions needed when using X4 and have helped us chart an achievable path to upgrading to X5. Cons Only a couple of instances where CSM contacts were not available & had no forwarding contact for urgent requests. That hasn't happened in the past 4 months. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reasons for choosing eMaint CMMS eM's Support for X4 to X5 transition & improvements in X5 that made sense from our experience in X4. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tyler H. Supervisor Defense & Space ### "eMaint X5 is a fantastic CMMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 1, 2026 By far the best program I've used for CMMS, especially when it comes to data tracking, accountability, and being able to stay very customizable. Pros The user interface is much cleaner than most that I'm familiar with, making it easier for both users and administrators Cons The biggest con is the amount of work that still needs to be done to the base architecture that is scheduled for release in the future. With how long X5 has been in development, it seems like the program should be a little further along. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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