# eMaint CMMS Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of eMaint CMMS Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of eMaint CMMS Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/100468/eMaint-CMMS --- # eMaint CMMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 27, 2026 Written byLaura Burgess Laura Burgess Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eMaint CMMS eMaint CMMS Overview: ### Key takeaways Insights from verified Capterra reviews eMaint CMMS is a maintenance management tool mainly used by small and midsize businesses in automotive, industrial engineering, and pharmaceutical sectors to manage work orders, preventive maintenance, and asset tracking. It’s notable for its customizable templates and mobile access, helping teams stay organized across facilities. While some mention reporting setup and bugs as drawbacks, many highlight its flexibility and responsive support. ### Our verdict eMaint CMMS is a solid option for teams that need flexible tools to manage maintenance workflows across assets and locations. Its customization and support are often praised, but some users report a learning curve and occasional bugs, especially in the reporting setup. Some also mention added costs for mobile access and training, so while the platform offers strong value, it may require upfront effort and investment. Recognitions Shortlist Overall rating Based on 392 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Maintenance / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Asset Tracking / 2025 - Building Maintenance / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Aviation Maintenance / 2026 ## eMaint CMMS alternatives If eMaint CMMS feels too complex to set up or doesn’t align with your reporting or pricing expectations, there are other maintenance tools that offer different interface styles, feature sets, or cost structures to better suit your workflow. Highest Rated [4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/100468/eMaint-CMMS/alternatives/) ## Who uses eMaint CMMS? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 103 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 103 reviews Facilities & Maintenance 31% Facilities & Maintenance 31% Administrative 25% Engineering 19% Program & Project Management 4% Others 22% Frequency of use Based on 103 reviews Use the software Daily 90% 90% Daily Weekly Top use cases Based on 103 reviews Maintenance Management 69% CMMS 38% Work Order 38% Preventive Maintenance 35% Asset Tracking 27% Top industries Based on 103 reviews Information Technology and Services 28% Automotive 23% Food & Beverages 21% Pharmaceuticals 15% Other 13% Laura Burgess Senior Content Analyst If you need customizable maintenance workflows and have time for training, your team will get the most value from eMaint. Reviewers often highlight its flexibility and support, but note that ease of use depends on how you configure it. ## eMaint CMMS's interface eMaint’s interface is described as highly customizable but not always easy to navigate. While the layout supports detailed configuration, some reviewers find the reporting setup and menu structure complex, especially during initial setup or when switching between views. 2+ Laura Burgess Senior Content Analyst eMaint’s interface offers deep customization, but navigating setup tasks like report building or template edits can feel technical. Support accessibility is something to consider, as relying on help early on can ensure the interface works for your specific needs. Ease of Use 4.2 (391) 4.2 Based on 391 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst eMaint CMMS combines scheduling, asset visibility, and automation to give teams tighter control over maintenance operations. These features work together to reduce manual effort, improve planning accuracy, and support multi-site coordination. Features 4.4 (390) 4.4 Based on 390 reviews The eMaint CMMS features below were rated the highest by verified reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Work order management 4.4 (58) 58 reviewers rated this feature Enables teams to plan, schedule, and track work orders across assets with real-time data and mobile access. Linking tasks to assets and using automated notifications improves accountability and reduces downtime. Work order creation 4.3 (28) 28 reviewers rated this feature Supports efficient generation of work orders with customizable templates and automated processes. Teams benefit from streamlined task assignment and completion tracking, especially when managing multiple facilities. Asset tracking 4.2 (40) 40 reviewers rated this feature Allows businesses to monitor asset status, repair history, and costs across locations. Linking assets to work orders helps with maintenance planning and cost evaluations, though incomplete asset lists can limit effectiveness. Multi-site toolkit 0 reviewers rated this feature Manage maintenance across multiple facilities with centralized dashboards, shared templates, and unified reporting. This helps standardize processes while allowing site-specific customization. Access to Web API 0 reviewers rated this feature Connect eMaint to other business systems to automate data flows, trigger actions, and sync records. This supports integration with ERP, IoT, and analytics platforms. Single sign-on (SSO) 0 reviewers rated this feature Link eMaint to your organization’s identity provider to enable secure, simplified access. This reduces login friction and improves user management. Unlimited work request user logins 0 reviewers rated this feature Allow unlimited team members or stakeholders to submit and track maintenance requests without needing full licenses, expanding visibility and responsiveness. Command palette navigation 0 reviewers rated this feature Quickly access any menu, report, or setting using keyboard shortcuts and fuzzy search. This reduces time spent navigating and improves system usability. Exportable critical parts list 0 reviewers rated this feature Users can now export cycle count data directly to Excel, including site, part, and location details, enabling faster analysis and sharing. Scheduled work order audit trail 0 reviewers rated this feature The system now logs recalculation triggers and affected work orders, helping teams trace changes and improve reporting accuracy. Fluke Connect integration 0 reviewers rated this feature Live sensor data from Fluke devices can be synced with asset records in eMaint, supporting real-time condition monitoring. All key features (99) Define levels of authorization for access to specific files or systems 66.67% of 6 reviewers that rated this feature as important or highly important Connect eMaint to other business systems to automate data flows, trigger actions, and sync records. This supports integration with ERP, IoT, and analytics platforms. 0 reviewers rated this feature Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Track and document all activities across devices, networks, and other systems 84.62% of 13 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 66.67% of 6 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 83.33% of 6 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit 80.00% of 10 reviewers that rated this feature as important or highly important Manage, prioritize and plan for capital expenses 0% of 0 reviewers... Allows businesses to monitor asset status, repair history, and costs across locations. Linking assets to work orders helps with maintenance planning and cost evaluations, though incomplete asset lists can limit effectiveness. 40 reviewers rated this feature Assign issues and tasks based on availability or required skills 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 0% of 0 reviewers... Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... The ability to identify a barcode on or within an image or packaging 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 0% of 0 reviewers... Identify and track items using barcode tags or RFID (radio-frequency identification) tags 28.57% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 50.00% of 4 reviewers that rated this feature as important or highly important Material list of manufacturing parts and associated costs 25.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar 65.22% of 23 reviewers that rated this feature as important or highly important Schedule the calibration of instrumentation and maintenance requirements 66.67% of 6 reviewers that rated this feature as important or highly important Create recurring calibration tasks and due dates on a calendar 100.00% of 3 reviewers that rated this feature as important or highly important Quickly access any menu, report, or setting using keyboard shortcuts and fuzzy search. This reduces time spent navigating and improves system usability. 0 reviewers rated this feature Designed to serve commercial properties 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 75.00% of 4 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses 0.00% of 3 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 0% of 0 reviewers... A collection of customer information such as contact details, demographics, previous interactions, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage the decline in value of assets and plan for improvements 0.00% of 2 reviewers that rated this feature as important or highly important Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 91.30% of 23 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 0% of 0 reviewers... Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 0.00% of 1 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times 68.75% of 16 reviewers that rated this feature as important or highly important Users can now export cycle count data directly to Excel, including site, part, and location details, enabling faster analysis and sharing. 0 reviewers rated this feature Manage and track high-value assets including office equipment, furniture & more 0% of 0 reviewers... Manage the maintenance of building facilities 0% of 0 reviewers... Schedule facilities, such as athletic fields, venues, and convention centers based on their availability 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 0.00% of 1 reviewers that rated this feature as important or highly important Live sensor data from Fluke devices can be synced with asset records in eMaint, supporting real-time condition monitoring. 0 reviewers rated this feature Created for use in the aviation and air transportation industry 0% of 0 reviewers... Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork 83.33% of 6 reviewers that rated this feature as important or highly important Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Monitor and track fuel consumption and costs 0% of 0 reviewers... Information, data and reports that are being tracked over time 0% of 0 reviewers... Manage and track all disruptions and incidents 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 70.59% of 17 reviewers that rated this feature as important or highly important Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more 100.00% of 1 reviewers that rated this feature as important or highly important Monitor product stock levels 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply 82.50% of 40 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 86.96% of 23 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 42.86% of 7 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects 0% of 0 reviewers... Software designed for kindergarten through 12th grade schools 0% of 0 reviewers... Establish procedures for monitoring locations of keys 0.00% of 1 reviewers that rated this feature as important or highly important Identify the physical location of an individual, asset, device, etc. 33.33% of 3 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment 91.67% of 12 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 81.08% of 37 reviewers that rated this feature as important or highly important Material requirements planning software manages the scheduling and inventory control for manufacturers. 0% of 0 reviewers... Process of planning, procuring and controlling material flows along with supplier evaluation and shipping 0% of 0 reviewers... Mobile access helps you and your team update and retrieve data in the field. Some reviewers find it valuable for technicians, improving efficiency and remote access. Users say the interface can be clunky, uploading photos is hard, and training is needed for effective use. 80.65% of 62 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations 0.00% of 1 reviewers that rated this feature as important or highly important Manage maintenance across multiple facilities with centralized dashboards, shared templates, and unified reporting. This helps standardize processes while allowing site-specific customization. 0 reviewers rated this feature Track parts inventory levels and manage re-stocking 0% of 0 reviewers... Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms 86.49% of 37 reviewers that rated this feature as important or highly important It gives you tools to schedule, track, and automate preventive maintenance. Reviewers appreciate automated reminders, calendar or meter-based scheduling, and cost savings from reduced downtime. Some users report difficulties with flexibility and mobile usability for large asset counts. 95.00% of 100 reviewers that rated this feature as important or highly important Plan and schedule the use of production resources 0% of 0 reviewers... Create, send, and track purchase orders and their statuses 90.91% of 11 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity 0% of 0 reviewers... Generate quotes or estimates for customers 0.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time 75.00% of 20 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 0% of 0 reviewers... Active reporting of data and metrics 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 66.67% of 3 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 125.00% of 8 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event 0.00% of 4 reviewers that rated this feature as important or highly important For residential properties 0% of 0 reviewers... Identify and assess hazards to ensure the well-being of employees, assets, and the environment 0% of 0 reviewers... The system now logs recalculation triggers and affected work orders, helping teams trace changes and improve reporting accuracy. 0 reviewers rated this feature You benefit from visual, flexible workload planning and easy adjustments for resources and availability. Reviewers indicate the scheduler is user-friendly, supports global best practices, and helps manage manpower. Some users say modifying assigned tasks and broader scheduling views could be improved. 73.44% of 64 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets 90.91% of 55 reviewers that rated this feature as important or highly important Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more 0% of 0 reviewers... Manage and track orders being shipped to customers 0% of 0 reviewers... Link eMaint to your organization’s identity provider to enable secure, simplified access. This reduces login friction and improves user management. 0 reviewers rated this feature Manage all supplier data and operations 0% of 0 reviewers... Create, manage and track all task activities and progression 0% of 0 reviewers... Track and manage the scheduling of tasks 0% of 0 reviewers... Oversee technicians and track their assigned work orders 33.33% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0.00% of 1 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track the condition of tires on their vehicles 0% of 0 reviewers... Allow unlimited team members or stakeholders to submit and track maintenance requests without needing full licenses, expanding visibility and responsiveness. 0 reviewers rated this feature Allows fleets and service businesses to track information about their vehicles. 75.00% of 4 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Track the duration and expiration of warranty as well as any obligations under that warranty 0% of 0 reviewers... Supports efficient generation of work orders with customizable templates and automated processes. Teams benefit from streamlined task assignment and completion tracking, especially when managing multiple facilities. 28 reviewers rated this feature Enables teams to plan, schedule, and track work orders across assets with real-time data and mobile access. Linking tasks to assets and using automated notifications improves accountability and reduces downtime. 58 reviewers rated this feature Create, design and manage workflows for repetitive tasks 100.00% of 6 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst eMaint CMMS combines scheduling, asset visibility, and automation to give teams tighter control over maintenance operations. These features work together to reduce manual effort, improve planning accuracy, and support multi-site coordination. Features 4.4 (390) 4.4 Based on 390 reviews ## Pricing eMaint CMMS pricing varies by plan tier and number of users. Contact the vendor directly for a current quote. A free trial is available. ### Starting price Contact vendor for pricing Free trial available [View all Pricing Plans](https://www.capterra.com/p/100468/eMaint-CMMS/pricing/) Laura Burgess Senior Content Analyst You should factor in the three-seat minimum and tiered pricing when budgeting for eMaint. Costs scale with usage, so aligning with operational needs helps avoid overspending. Value for money 4.3 (333) 4.3 Based on 333 reviews ## Integrations eMaint CMMS integrates with spreadsheet-based tools to support reporting, inventory tracking, and data export workflows. Our analysis of user reviews confirms this integration is actively used and supported by the vendor. Popular integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Laura Burgess Senior Content Analyst Connecting eMaint with spreadsheet systems helps your maintenance lead streamline reporting, reduce manual entry, and share inventory data across teams. These links, both native and third-party, support better analysis and operational visibility. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (369) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (369) 4.5 Based on 369 reviews ## User reviews Overall rating 4.4 Based on 392 reviews Filter by rating 5(215) 4(148) 3(20) 2(4) 1(5) Mentioned topic Sorted by most recent JW John W. Facilities Engineering Manager Aviation & Aerospace ### "eMaint at HLC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 21, 2026 Overall, I believe eMaint is a good system and would recommend to others. The onsite training was great and highly recommend it. Pros The ability to customize the interface to our needs, the ability to interface with 3rd party systems. Cons On a multi-site install, not being able to completely separate the different sites from each other. Sharing workflows between all sites significantly reduces their usefulness. Switched from [Infor M3](https://www.capterra.com/p/276113/Infor-M3/) Corporate driven to switch to common CMMs systems across our facilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WW Will W. Engineering Operations Manager Entertainment ### "Engineering Operations Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 May 21, 2026 Overall, it does what we need it to do. We have been pleased with the system and pleased with the customer support. Pros Ease of use and overall functionality of the system. The support system has been very helpful with issues and the speed of response has been phenominal. Cons Asset search can be a little confusing at times. The inventory management portion that we use can be a bit problematic as well. Alternatives considered [Maximo](https://www.capterra.com/p/170474/Maximo/) Reasons for choosing eMaint CMMS Cost and the fact Maximo did not have a inventory management system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brad S. Maintenance Planner Semiconductors ### "eMaint Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 May 11, 2026 I feel like several coding issues exist with the SWO entities, Importing, and exporting which leave me with the feeling that several patches upon patches caused the chaos, which I can only describe as an unfinished product. I appreciate my ability to customize to my business's needs. Pros Our Customer Success Manager is Fantastic. \[sensitive content hidden\] works for \[sensitive content hidden\] who is also very knowledgeable and helpful. The level 3 Support personnel are also very helpful. Cons Level 1 Support is truly awful. I can't stress enough the frustration I have with them. We receive an email usually within a day, telling us they're working on it, but their poor excuses for closure come after several days of waiting. I have to escalate and it takes an unacceptable amount of time to get answers. I find it frustrating as an Admin unable to run a report showing the latest changes made to the system. I also find the User Management lacking the ability to sort and filter users causing frustration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jason K. Maintenance Manager Food & Beverages ### "Emaint 6 months in review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 11, 2026 Very good. Fairly intuitive for users. \[sensitive content hidden\] my CSM account manager has been extremely helpful in getting things done. Pros ease of use by end user technician. My team has adapted to it nicely, entering work orders, checking off and closing out PMs etc. Cons Tech support by phone call rarely does anyone answer. It is nice to be able to ask someone the best next step so I can send out emails with issues with the right information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jason B. Project Manager Consumer Goods ### "Pros/Cons of eMaint" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 8, 2026 I have been very pleased with the overall experience. It was rough when getting started a few years ago, but I have been able to grow and train other employees on how to us the system. Pros The customer support has been very helpful. The implementation team is doing a great job demonstrating how the system works for us. Cons Trying to implement other sites on my own. I found it difficult not having the training to do it. This is where I used customer support for answers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Derrick W. Corporate Maintenance Planner Oil & Energy ### "Maintenance management system feedback " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 7, 2026 Overall ... experience is slightly favorable. but because of so much customization, no two systems will be similar. Pros Reports and dashboards, good training materials. excellent customer support and CSM, easy scheduling with scheduler 2.0 .. looking forward to having upgrade to schedule based on rating shifts a preset work assignments. Cons eMaint CMMs is a very clunky system. the structure is scattered all over and should be more chain linked together to make it more user friendly. this system allows too much customization and tries to act more like an ERP system vs a user-friendly maintenance management system. Licensing is crazy... the scheduling needs the ability to rotate calendars by a pitman schedule shift assignments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PO Paul O. President Machinery ### "Kinny, Itchoak, & Sidwell; the triple threat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 If 5 stars is the top rating, eMaint, \[sensitive content hidden\] get 10 stars each. You could not have a more valuable team than these three professionals. I cannot speak highly enough about these three professionals. If they lived in Minnesota, I would make every attempt to hire them at Timesavers immediately. Pros The eMaint people are without question the strength and value of the organization. At the customer relationship level, \[sensitive content hidden\] is an amazing asset. At the implementation and technical support level \[sensitive content hidden\] is an amazing asset. Both \[sensitive content hidden\] are incredibly responsive, get answers to you quickly, are helpful beyond words, and make every interaction a pleasure. I can throw the weirdest things at \[sensitive content hidden\] and they always come through with valuable solutions. Cons There is no downside to to eMaint. We love the system, have expanded its internal use every quarter and are continuing to find new ways to make our team more effective with its tools. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Past experience with emaint and Erin Sidwell made this a no brainer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Dylan C. engineer Dairy ### "Its great if implemented properly" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 16, 2026 My experience overall has not been very great because I was not able to take the time to fully immerse myself into it. Pros I really liked the ability to provide as much information as possible in the work orders and customization. Cons It is very busy and takes time to get used to the capability's of emaint, it is a very powerful software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. US Usama S. Chief Operating Officer Information Technology and Services ### "Most of the time it prevents the PMs from failing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 Now the guys get a pop-up alert on their phones telling them to perform the tasks and they usually do. The inventory alerts are also helpful, because we were constantly running low on consumable items. Pros I was impressed by how quickly the support team ( \[sensitive content hidden\]) answered my chat requests and did not just provide me with scripted responses. Also, I was pleasantly surprised at how quickly the setup happened and the new system does not lose any PM schedule information as our previous system did. It’s good enough to check what tires are remaining in stock before I head back out to the floor. Cons Sometimes the bar charts will freeze up and prevent scrolling until I exit the whole page and return. This is very annoying. The PO portion of the system is also somewhat clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alejandro C. Maintenance Supervisor Machinery ### "eMaint and maintenance management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 eMaint made a huge difference when we migrated from another CMMS. It's one of the best on the market, and the minds behind the software are developing new features and technology that will help everyone in maintenance improve their performance and make their work shifts easier. Pros What I like most about eMaint is that it helps me manage the department more easily. It's a very comprehensive software that has practically all the tools a maintenance supervisor or manager needs to control their department, from preventive maintenance planning to inventory control. Cons What I like least about the software is that they sometimes make changes to the user interface or some modules without validating them with the users. Although most updates are good, there are times when they cause problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Alejandro, Thank you for sharing your feedback. It’s good to hear that eMaint has supported your department by providing the tools needed for preventive maintenance planning, inventory control, and overall management. Having those functions in one system is intended to simplify day‑to‑day oversight. We also appreciate your comments about interface and module updates. While updates are meant to improve the user experience, it’s helpful to know that some changes can create temporary issues. Feedback like yours highlights the importance of validating updates with users before rollout. Thank you as well for noting the improvement you experienced after migrating from your previous CMMS. Your perspective on the platform’s development and growing feature set is valuable as we continue enhancing the product. [View all Reviews](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) ## FAQs eMaint CMMS starts at $69 per user, per month for the Team plan and $85 for the Professional plan. Enterprise pricing is custom. A three-user minimum applies to the Team and Professional tiers. Yes, eMaint CMMS provides a mobile-first app that supports offline access, work order creation, asset scanning, and spare parts booking. It’s designed for field use and integrates with select hardware tools. Yes, eMaint CMMS is widely used by small and midsize businesses, especially in industries like automotive, pharmaceuticals, and industrial engineering. It supports daily use and core maintenance workflows. eMaint CMMS offers live chat, phone, and email support, plus access to eMaint University for training. Response times vary by issue severity, with critical issues addressed in under one hour. Yes, users can customize forms, fields, templates, and workflows. The system allows for conditional logic, automated actions, and tailored reporting and supports a wide range of operational setups. Yes, preventive maintenance is a core feature. Users can schedule tasks based on time or meter readings, automate work order generation, and track completion across assets. Yes, eMaint CMMS is a cloud-based solution that supports remote access, mobile functionality, and integration with other systems through APIs and low-code tools. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from eMaint’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/) Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/) Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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