# Cerebra Caribbean Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cerebra Caribbean Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10046840/Cerebra-Caribbean

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# 

 Cerebra Caribbean Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Cerebra Caribbean

## What is Cerebra Caribbean?

Cerebra Caribbean is an AI automation platform offering chatbots and voice agents to manage customer conversations on WhatsApp, Instagram, and Facebook Messenger. The chat agent provides instant responses in English and Spanish with natural, context-aware replies. It captures and qualifies leads automatically, preserving conversation context for complex inquiries transferred to team members. The voice agent uses advanced natural language processing to handle calls, book appointments, route calls, and transcribe voicemails. A unified dashboard delivers real-time analytics and conversation history across channels. The platform integrates with CRM systems such as HubSpot and Salesforce.

## What is Cerebra Caribbean used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Cerebra Caribbean 25 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Helps understand a user's intentions/actions

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Ability to interact with the application using human languages such as English

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Free Version

Starter Plan

$99.00

Flat Rate,Per Month

It includes:

-   99 chats per month

Business Plan

$300.00

Usage Based,Per Month

It includes:

-   200 chats per month
-   Platforms supported: WhatsApp, Facebook, Instagram

Pro Plan

$500.00

Usage Based,Per Month

It includes:

-   500 chats per month
-   Platforms supported: WhatsApp, Facebook, Instagram

Micro Plan

$45.00

Usage Based,Per Month

It includes:

-   100 minutes included
-   20 calls included (up to 5 minutes per call)

Standard Plan

$90.00

Usage Based,Per Month

It includes:

-   200 minutes included
-   40 calls included (up to 5 minutes per call)

Extended Plan

$135.00

Usage Based,Per Month

It includes:

-   300 minutes included
-   60 calls included (up to 5 minutes per call)

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Odoo](https://www.capterra.com/p/135618/Odoo/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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