# UnlimCall Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UnlimCall Software - reviews, pricing plans, popular comparisons to other Contact Center products and more. Source: https://www.capterra.com/p/10047007/UnlimCall --- # UnlimCall Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) UnlimCall ## What is UnlimCall? UnlimCall is a voice platform offering flat-rate outbound calling across multiple countries using real local numbers. It operates on a per-agent per-day billing model, eliminating per-minute charges for predictable costs. UnlimCall provides two-way SIP lines with local caller ID, addressing spam-flagging issues tied to foreign numbers. The platform integrates with SIP-compatible dialers like ViciDial and FreePBX, ensuring flexibility without vendor lock-in. Features include AI voice agents for outbound calls, an AI receptionist for inbound handling, voice cloning, and a predictive auto-dialer. US and Canadian calls meet STIR/SHAKEN standards, while European operations comply with local regulations and GDPR. UnlimCall consolidates markets under one contract with no activation fees and offers quick SIP credential provisioning for North America. Flexible terms allow cancellation without penalties before renewal. Audio latency is kept below a specific threshold for quality assurance. ## What is UnlimCall used for? [Contact Center](https://www.capterra.com/contact-center-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $396 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UnlimCall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://unlimcall.com/&name=UnlimCall) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Agent Interface Agents can view and manage all customer requests and interactions. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases UnlimCall 50 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share AI models, media files, communicate, and work together Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Organize and manage the accomplishments and development of employees or performance of applications or systems System calls multiple numbers at once and connects the agent to the first number that answers Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Core Plan $396.00 Flat Rate,Per Month It includes: - Minimum Seats: 5 - Commitment: 1 month - Best For: Most call centers (5–24 seats) - KYC Requirements: Light - Support SLA: Next business day - Support Channel: Business-hours escalation - Caller ID: Rotating number pool - Seat Pricing: Listed rate (varies by country; examples below) Scale Plan $792.00 Flat Rate,Per Month It includes: - Minimum Seats: 25 - Commitment: 6 months - Best For: High-volume teams - KYC Requirements: Standard - Support SLA: 4-hour response, 24/7 - Support Channel: Priority email channel - Caller ID: Rotating number pool - Seat Pricing: Listed rate with automatic 5% volume discount - Additional Features: Unlocks premium vertical markets Engage Plan $1,584 Flat Rate,Per Month It includes: - Minimum Seats: 10 - Commitment: 6 months - Best For: Forex and regulated outbound industries - KYC Requirements: Full + signed usage policy - Support SLA: 1-hour response, 24/7 - Support Channel: Personal account manager - Caller ID: Custom, dedicated number pools - Seat Pricing: +30% over listed rate - Optional Add-On: Branded portal (+30% additional cost) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.