--- title: "TruStar Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TruStar Connect Software - reviews, pricing plans, popular comparisons to other Safety Management products and more." source_url: "https://www.capterra.com/p/10047174/TruStar-Connect/" page_type: "product" language: "en" --- # TruStar Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TruStar Connect ## What is TruStar Connect? TruStar Connect is a safety and field operations platform for workplaces getting and staying COR or SECOR ready. It replaces paper and spreadsheets with one connected system from the field to the office. Teams complete inspections and forms on any phone, including via on-site QR codes, and log observations in seconds. Investigations use the framework your team prefers, with no proprietary lock-in, plus an AI assistant that examines five dimensions of every event: people, conditions, systems, leadership, and defenses. A hazard register links hazards to controls, corrective actions require proof and supervisor verification, and reviews confirm the fix held. Training builds a live competency matrix, and an equipment register tracks inspections and maintenance with service-due alerts. Backed by audit-grade records, role-based access, and analytics with scheduled reports. Built by Canadian safety professionals, hosted in Canada, with the full platform on every plan and a free trial. ## What is TruStar Connect used for? [Safety Management](https://www.capterra.com/safety-management-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$175 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TruStar Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://connect.trustarsafety.com/&name=TruStar Connect) ## FAQs about TruStar Connect Overview ### What company size and specific industries is TruStar Connect built for? TruStar Connect is designed for Canadian employers in construction, oil and gas, energy, trades, and industrial services that are pursuing or maintaining COR or SECOR certification. It fits organizations ranging from small crews to large operations, making it suitable for businesses of different sizes across these sectors. Features and Usability ### What are the key features of TruStar Connect? TruStar Connect offers incident management, accident investigation, inspection management, and audit management for safety and compliance workflows. It also includes CAPA, risk analysis, OSHA recordkeeping, and workflow management, plus reporting and statistics, customizable forms and reports, real-time notifications, access controls, and document management. Pricing ### How much does it cost and what fees or limitations are included? TruStar Connect starts at CA$175 per month for the Starter Plan, which covers up to 10 workers and is designed for small crews getting COR ready. The Growth Plan is CA$475 per month, the Pro Plan is CA$1,099 per month, and Enterprise uses tailored pricing. A free trial is available. Getting Started and Support ### What training and onboarding options does TruStar Connect offer? TruStar Connect provides live online sessions, documentation, and videos to support training. Live online sessions can guide users through setup and feature use, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does TruStar Connect offer? TruStar Connect provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback about support topics available, support quality, response speed, and helpfulness cannot be assessed from user experience data. ## Features AI summary Based on 1,354 Safety Management reviews Capterra reviewers point to these as the top features buyers look for in safety management software: - **Incident Reporting** (**52%** of reviewers rated this feature as critical) - **Accident Investigation** (**43%**) - **Incident Management** (**48%**) TruStar Connect supports all three of the features reviewers rate most important: **Incident Reporting**, **Accident Investigation**, and **Incident Management**. Together, these capabilities help businesses document safety events quickly, review root causes more thoroughly, and manage follow-up actions in one place, allowing teams to improve response times, strengthen compliance efforts, and reduce repeat incidents. Incident Reporting 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Accident Investigation 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Analyze circumstances of an accident and implementing corrective actions for future prevention Incident Management 4.9 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Inspection Management 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Risk Assessment 4.8 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Audit Management 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws TruStar Connect 52 features Define levels of authorization for access to specific files or systems Analyze circumstances of an accident and implementing corrective actions for future prevention Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Investigate and take action at root cause or error in processes to prevent recurring issues Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track employee schedules, availability, and performance across projects and tasks Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Ability of websites, web applications, or mobile applications to function without an active internet connection Maintain records necessary for compliance with Occupational Health and Safety Administration requirements Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Ensure that quality requirements and standards are met across production processes Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Track employee/learner's progression through training programs Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (10) 5.0 Based on 10 reviews ## Pricing Value for money 4.7 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/10047174/TruStar-Connect/pricing/) Starter Plan CA$175.00 Flat Rate,Per Month It includes: - Workers Covered: Up to 10 workers Growth Plan CA$475.00 Flat Rate,Per Month It includes: - Workers Covered: 11 to 50 workers Pro Plan CA$1,099 Flat Rate,Per Month It includes: - Workers Covered: 51 to 150 workers Enterprise Plan Contact vendor for details It includes: - Workers Covered: 150+ workers Value for money 4.7 (10) 4.7 Based on 10 reviews ## Integrations [ Geotab](https://www.capterra.com/p/18289/MyGeotab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 10 reviews Filter by rating 5(8) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HS Hans S. HSEandQ Manager Construction ### "Issue and track every permit." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2026 See how many new workers are on each project, with a green hard hat beside them in the crew schedule. Pros Anyone can monitor an active permit in the field. No surprises on audit day. No more chasing paper tickets at the gate. Cons More training and guidance materials should be available. It has a learning curve for beginners. The features are great. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Amber P. HR Executive Aviation & Aerospace ### "Manages all aspects of our HSE program." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 Gets an effective remote health and safety advisor without full-time in-house involvement. To me that's cheaper. Pros \*Our safety department runs smoothly and completely different remotely. \*All documentation, tracking and reporting handled monthly. \* Scales up for audits, projects and busy seasons. Cons Well, no other app to compare with. I have used TruStar Connect since day one and I like it. I have not done any comparison with other similar tools. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LD Lawal D. React Native Developer Information Technology and Services ### "TruStar Connect: Simplifying threat intelligence and incident response" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2026 I have had a very pleasant overall experience with TruStar Connect because it effectively centralizes threat intelligence from multiple security platforms into a single, easy to use interface. Its ability to enrich IOCs with valuable context and correlate data across different security tools has made incident investigations more efficient while improving collaboration and threat intelligence sharing across teams. Pros As a React native developer, I have found TruStar Connect to be an excellent platform for consolidating threat intelligence from multiple security solutions into a single, well structured view. Its ability to aggregate and enrich Indicators of Compromise with meaningful context makes it much easier to understand potential security risks and respond appropriately. The intelligent correlation of data across different security systems significantly improves the speed and accuracy of incident investigations. It also streamlines collaboration by making threat intelligence easier to share across development and security teams, helping everyone stay aligned on emerging threats. It is bug free and the interface works excellently. Cons Although I have not been using TruStar Connect for that long, my experience so far has been very positive. The platform continues to show promising improvements, and it is clear the team is committed to enhancing the overall experience. Whenever I have needed assistance, the support team has been responsive, knowledgeable, and readily available to help. Based on what I have seen so far, they are doing a great job and I’m looking forward to future updates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CO Chioma O. Junior Project Manager Medical Practice ### "The reasons I use Trustar connect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 30, 2026 Pros Makes sure projects are organized and ensure tasks are completed on time. Its intuitive interface and real time collaboration features have improved communication across our team and helped us stay on top of deadlines. It functions effective, I have not experienced any bugs. What I appreciate mostly was the 14 day free trial, which gave us enough time to explore the platform thoroughly and evaluate its features before deciding to commit Cons I havenot experienced any issues while using Trustar connect. it has worked smoothly for everyday project management needs. In fact, I have not had a reason to contact customer support because everything has functioned reliably and has been easy to navigate from the start. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Astha D. Cyber Security Engineer Information Technology and Services ### "An effective platform for enhanced visibility into security threats and rapid intelligence sharing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 Previously, collecting, analyzing, and prioritizing threat data from disparate security platforms was a time-consuming process. TruStar Connect has largely eliminated these challenges by consolidating this information onto a centralized, context-rich platform. Our team can now rapidly identify potential threats, investigate incidents more effectively, and reduce security response times. Consequently, security operations have become more organized, decision-making quality has improved, and the organization's overall cybersecurity posture is significantly stronger than before. Pros TruStar Connect instrumental in integrating threat intelligence from diverse security sources and presenting it in an actionable format. Its ability to correlate information across various security tools, enrich Indicators of Compromise (IOCs), and provide context-aware analysis is highly impressive. This has made the investigation of security incidents faster and more accurate, while also making intelligence sharing among security teams far more seamless and effective than before. Cons the only aspect of TruStar Connect worth noting is that leveraging its advanced features and enterprise-grade capabilities may require a relatively significant investment. For smaller organizations with limited budgets, the initial stage might feel challenging. However, considering the improved threat visibility, accelerated investigation processes, and enhanced security operations efficiency, the long-term business value fully justifies the cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Joy L. Associate Partner Management Consulting ### "Simplifies Complex OHS regulations. Safety First!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 28, 2026 TruStar Connect has guided us well through the COR certification process. The customer support has a strong passion for building effective safety cultures from the ground up. Pros Specializes in practical, results-driven safety solutions that has helped us achieve compliance, improve performance and build strong safety cultures. Cons Has shown a strong expertise in development and implementation of COR-Compliant safety programs, conducting audits, and leading incident investigations using root cause methodologies. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jesus M. Safety Director Information Technology and Services ### "Keeping our logistics and facility support crews compliant on strict government contracts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 28, 2026 As a Safety Director overseeing logistics and facility support for strict diplomatic and government contracts, having audit-ready records at our fingertips directly protects our vendor status. The automated equipment tracking and digital policy trails prevent costly compliance breaches, letting us prove to our federal clients that every worker and vehicle on site is fully certified without scrambling through physical files. Pros Tracking registration and maintenance across our logistics fleet and facility equipment used to require endless spreadsheets that inevitably fell out of date. Now the platform automatically catches insurance and service renewals thirty days out, and it actually blocks personnel from operating equipment if the compliance paperwork has lapsed. Cons When we push updated site policies or JHAs to field crews for digital sign-off, the automated read-and-acknowledged system is a little too unforgiving with its due dates. If a technician working on a remote project is even one day late acknowledging a document, their profile gets aggressively flagged on the home screen, forcing my coordinators to spend time clearing administrative holds. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Natalie S. Head of Operations Information Technology and Services ### "Supportive customer care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2026 Pros I like TruStar Connect because it offered a 14-day free trial, which allowed me to explore the tool thoroughly before making a final decision. Its interface is also more intuitive. Cons TruStar Connect has an excellent customer support team because they respond to issues in real time and are friendly and helpful. it's just awesome. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CA Charbel A. Co-Founder Information Technology and Services ### "Catching site safety gaps before our annual COR audit" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2026 As a co-founder, having the software build our audit paper trail automatically means we don't have to hire a full-time office admin just to chase down signatures. Getting free portals for all our subcontractors is also a huge cash-flow win since our monthly software bill doesn't spike every time we bring extra trades onto a job site. Pros Our field crews used to shove paper checklists under their truck seats for weeks instead of turning them into the office. Now they complete their hazard assessments offline out in dead zones, and everything syncs automatically the minute they hit cell range. Cons The mandatory 30, 60, and 90-day follow-up reminders generate way too many notification pings for minor everyday site fixes. We end up getting alerted for months over trivial stuff like replacing a frayed extension cord, which clutters up our managers' daily task lists. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KE Kalvin E. Inventory Analyst Entertainment ### "COR/SECOR helps in keeping audit evidence in one place!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Bring new workers up to speed, safely with TruStar Connect. Track projects with a COR-ready library on every device. Pros The features for task management and project planning are my absolutely favorite features about TruStar Connect. Simplifies issuing and tracking of every permit. Cons Good improvement going forward. Not used for too long but so far I can commend them for the good job. The expert desk is always open. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.