--- title: "YETI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about YETI Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/10047221/YETI/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # YETI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) YETI ## What is YETI? YETI is social media automation software that enhances customer communication and sales on WhatsApp, Instagram, Facebook, and websites. It allows businesses to create chatbots, manage conversations, and automate sales processes. The drag-and-drop chatbot builder lets users design conversation flows with custom fields for personalized interactions. The shared inbox consolidates messages from various channels, facilitating query management with tagging and assignment features. Ecommerce tools enable product showcasing and payment processing within chats. Drip campaigns automate message sequences for lead nurturing and customer re-engagement. YETI integrates with over a thousand applications, including CRM systems, Google Sheets, and Shopify. Webhook-based automation triggers actions across connected tools. AI-powered replies offer instant responses to customer inquiries. Analytics features provide insights into message performance, conversation flows, and campaign effectiveness. ## What is YETI used for? [Social CRM Tools](https://www.capterra.com/social-crm-tools-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹4000 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for YETI?[Manage this product listing](https://www.g2.com/products/yeti-yeti/claim_requests/new?auto=true) ## FAQs about YETI Overview ### What company size and specific industries is YETI built for? YETI is designed for small and medium-sized businesses and growing enterprises, including e-commerce brands and service-based businesses. It also fits customer support, sales, and marketing teams that need a tool for managing customer interactions and related workflows. Features and Usability ### What are the key features of YETI? YETI offers CRM and contact management, plus sales pipeline management, lead capture, and lead nurturing for tracking prospects. It also includes marketing automation, live chat, and customer support tools, along with configurable workflow, customizable fields and templates, data import/export, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? YETI starts at ₹4000 per month for the Growth Plan, a flat rate that includes 10,000 External Automation Credits and 5 team members. The Basic and Starter plans do not list prices. A free trial is available, and third-party app integrations such as Shopify, Google Sheets, and Razorpay use External Automation Credits. Integrations ### Which third-party tools and platforms does YETI integrate with? YETI connects natively to WhatsApp, WhatsApp Business API, and WhatsApp Business Suite for messaging and business communication. These integrations focus on customer chat and WhatsApp-based workflows, giving teams a compact set of official connection options rather than a broad third-party app catalog. Getting Started and Support ### What training and onboarding options does YETI offer? YETI provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference for features and steps, and videos give visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does YETI offer? YETI provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experiences, no pattern can be stated about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek assistance and self-service information. ## Features AI summary Based on 387 Marketing Automation reviews Not all Social CRM Tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Social Media Integration** (**54%** of reviewers rated this feature as critical) - **Social Media Monitoring** (**51%**) - **Content Management** (**59%**) YETI supports **Social Media Integration**, which helps teams connect social channels with customer relationship workflows in one place. However, it does not include **Social Media Monitoring** or **Content Management**. Instead, it offers other important capabilities that reviewers also value, including **Customer Support** (**52%**), **Contact Management** (**50%**), and **CRM** (**50%**). These features help businesses keep customer details organized, manage service interactions, and maintain a clearer view of relationships across accounts, allowing teams to respond faster and stay coordinated. API Application programming interface that allows for integration with other systems/databases Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Configurable Workflow Configure existing workflows to meet your organization's needs Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content YETI 25 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Social Profiles: Track customers' activities across social networks and maintain details about their demographics, preferences & more - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Lead Capture: Automatically identify and save contact information of potential customers - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Social Integration: Integrate with more than one social media network - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10047221/YETI/pricing/) Basic plan ₹2000 It includes: - WhatsApp bulk campaigns - standard support - Contact import & segmentation - No chatbot builder - Basic CRM - WA,IG,FB Live chat Starter Plan ₹3000 It includes: - Internal notes - basic automation flows - advanced campaign analytics - WhatsApp support - Visual chat bot builder (No code) - Basic drip campaigns Growth Plan ₹4,000 Flat Rate,Per Month It includes: - Everything in the Starter plan - 10,000 External Automation Credits - 5 Team Members - Assign conversations - Team performance tracking - Collaboration features ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WhatsApp Business API](https://www.capterra.com/p/10025303/WhatsApp-Business-API/)[ WhatsApp Business Suite](https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.