# YETI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about YETI Software - reviews, pricing plans, popular comparisons to other Social CRM Tools products and more.

Source: https://www.capterra.com/p/10047221/YETI

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# 

 YETI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

YETI

## What is YETI?

YETI is social media automation software that enhances customer communication and sales on WhatsApp, Instagram, Facebook, and websites. It allows businesses to create chatbots, manage conversations, and automate sales processes. The drag-and-drop chatbot builder lets users design conversation flows with custom fields for personalized interactions. The shared inbox consolidates messages from various channels, facilitating query management with tagging and assignment features. Ecommerce tools enable product showcasing and payment processing within chats. Drip campaigns automate message sequences for lead nurturing and customer re-engagement. YETI integrates with over a thousand applications, including CRM systems, Google Sheets, and Shopify. Webhook-based automation triggers actions across connected tools. AI-powered replies offer instant responses to customer inquiries. Analytics features provide insights into message performance, conversation flows, and campaign effectiveness.

## What is YETI used for?

[Social CRM Tools](https://www.capterra.com/social-crm-tools-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

₹4000

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for YETI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://yeti.marketing&name=YETI)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configurable Workflow

Configure existing workflows to meet your organization's needs

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Engagement

Initiate interactions with customers by proactively starting conversations or providing informational content

YETI 24 features

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Initiate interactions with customers by proactively starting conversations or providing informational content

Track customers' activities across social networks and maintain details about their demographics, preferences & more

Provide online support for your customers through live chat or help desk functionality

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Use AI to generate content in the form of text, images, videos, etc.

Automatically identify and save contact information of potential customers

Engage with a lead throughout the sales process by actively providing information

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Integrate with more than one social media network

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Growth Plan

₹4,000

Flat Rate,Per Month

It includes:

-   Everything in the Starter plan
-   10,000 External Automation Credits
-   5 Team Members
-   Assign conversations
-   Team performance tracking
-   Collaboration features

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[

WhatsApp Business API](https://www.capterra.com/p/10025303/WhatsApp-Business-API/)[

WhatsApp Business Suite](https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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