# Vela Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Vela Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/10047336/Vela --- # Vela Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Vela ## What is Vela? Vela is reputation monitoring software that analyzes Google Business reviews to detect rating changes, complaint patterns, and sentiment shifts. It connects securely to Google Business profiles via API, avoiding the need for login credentials and allowing access revocation anytime. Vela provides real-time alerts for rating deviations, detailing timeframe, review count, and change magnitude. The software's pattern recognition engine identifies recurring complaints, such as wait times or parking issues, with spike metrics aiding operational decisions. Sentiment analysis detects mood shifts in feedback, offering early warnings for rising negativity even if ratings stay stable. A Reputation Health Score consolidates data into a single metric, summarizing reputation status. Weekly email summaries update on rating movements, complaint themes, and sentiment trends. Vela focuses on analyzing existing reviews, serving as a diagnostic tool for understanding feedback and addressing challenges. ## What is Vela used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vela?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://velaworks.io/&name=Vela) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Keyword Tracking Track and monitor a specific set of keywords Media Monitoring Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Review Monitoring Automatically monitor and receive alerts for any new online reviews Vela 9 features Evaluating strengths and weaknesses of companies with the same target audience Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Tracks metrics that provide insight into how a user interacts with any interface or product Track and monitor a specific set of keywords Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Automatically monitor and receive alerts for any new online reviews Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral An extended application or connector that enables users to perform additional services with their current set of tools ## Pricing Free Trial Single Location Plan $39.00 Flat Rate,Per Month It includes: - 1 business location - Up to 1,000 reviews tracked per month - Real-time email alert feed - Recurring complaint detection - Rating drop alerts with timeline - Sentiment cliff warnings - Continuous monitoring of Google reviews Multi Location Plan $99.00 Flat Rate,Per Month It includes: - Up to 10 business locations - 10,000 reviews tracked per month - Real-time email alert feed - Recurring complaint detection - Sentiment cliff warnings - Emerging theme detection - Rating drop alerts with timeline - Continuous monitoring of Google reviews Business Network Plan $299.00 Flat Rate,Per Month It includes: - Up to 30 business locations - Unlimited reviews tracked per month - Includes all features from the Multi Location plan - Priority support - Early access to new features ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.