# Neria.ai Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Neria.ai Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10047352/Neria-ai

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# 

 Neria.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Neria.ai

## What is Neria.ai?

Neria.ai is AI receptionist software that handles calls and customer interactions 24/7. It instantly answers calls, qualifies leads, schedules appointments, and addresses FAQs with natural, human-like conversation. The system manages unlimited simultaneous calls with no wait times and routes conversations to the right person or department based on caller needs. Integrating with CRM systems, calendars, and business tools, Neria.ai ensures seamless workflows. It uses natural language processing for authentic interactions and provides real-time analytics with actionable insights. Customizable workflows and responses align with specific brand voices. The platform features enterprise-grade security, supports over 50 languages for global communication, and escalates calls to human agents when needed. Designed for easy setup, it includes a 30-day money-back guarantee.

## What is Neria.ai used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$19

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Email Management

Manage, store and organize emails within the system or via third-party apps

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Neria.ai 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

AI-based platform which conducts a conversation via auditory or textual methods

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage, store and organize emails within the system or via third-party apps

Observe and track the demand, usage, progress or quality of a system, product, or user

Process and analyze human language in text or audio form

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

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## Pricing

Free Trial

Free Version

Free Plan

$0.00

It includes:

-   Intelligent Screening & Data Collection
-   Multilingual Support (English & Spanish)
-   Complimentary CRM Connections
-   Complimentary White-Label Setup
-   Advanced Spam Filtering
-   Comprehensive Business Analytics
-   Dedicated Customer Support
-   Complete Call Records & Transcriptions
-   24/7 Human Backup Support
-   30-day Satisfaction Guarantee

Lite Plan

$19.00

Flat Rate,Per Month

It includes:

-   Intelligent Screening & Data Collection
-   Multilingual Support (English & Spanish)
-   Complimentary CRM Connections
-   Complimentary White-Label Setup
-   Advanced Spam Filtering
-   Comprehensive Business Analytics
-   Dedicated Customer Support
-   Complete Call Records & Transcriptions
-   24/7 Human Backup Support
-   30-day Satisfaction Guarantee

Starter Plan

$69.00

Flat Rate,Per Month

It includes:

-   Intelligent Screening & Data Collection
-   Multilingual Support (English & Spanish)
-   Complimentary CRM Connections
-   Complimentary White-Label Setup
-   Advanced Spam Filtering
-   Comprehensive Business Analytics
-   Dedicated Customer Support
-   Complete Call Records & Transcriptions
-   24/7 Human Backup Support
-   30-day Satisfaction Guarantee

Growth Plan

$199.00

Flat Rate,Per Month

It includes:

-   Intelligent Screening & Data Collection
-   Multilingual Support (English & Spanish)
-   Complimentary CRM Connections
-   Complimentary White-Label Setup
-   Advanced Spam Filtering
-   Comprehensive Business Analytics
-   Dedicated Customer Support
-   Complete Call Records & Transcriptions
-   24/7 Human Backup Support
-   30-day Satisfaction Guarantee

Pro Plan

$599.00

Flat Rate,Per Month

It includes:

-   Intelligent Screening & Data Collection
-   Multilingual Support (English & Spanish)
-   Complimentary CRM Connections
-   Complimentary White-Label Setup
-   Advanced Spam Filtering
-   Comprehensive Business Analytics
-   Dedicated Customer Support
-   Complete Call Records & Transcriptions
-   24/7 Human Backup Support
-   30-day Satisfaction Guarantee

Business Plan

$1,599

Flat Rate,Per Month

It includes:

-   Intelligent Screening & Data Collection
-   Multilingual Support (English & Spanish)
-   Complimentary CRM Connections
-   Complimentary White-Label Setup
-   Advanced Spam Filtering
-   Comprehensive Business Analytics
-   Dedicated Customer Support
-   Complete Call Records & Transcriptions
-   24/7 Human Backup Support
-   30-day Satisfaction Guarantee

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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