# SwitchboardFREE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SwitchboardFREE Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/10047398/SwitchboardFREE

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# 

 SwitchboardFREE Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

SwitchboardFREE

## What is SwitchboardFREE?

SwitchboardFREE is a cloud-based VoIP phone system that provides virtual numbers and call handling capabilities. The platform includes over 40 integrated functionalities at no additional cost. Virtual number formats such as 0203, 0800, and 0333 offer flexibility in customer interactions. Call recording and transcription are available for inbound and outbound calls, with customizable controls for specific numbers or users. Voicemail-to-email delivery, queue management with position announcements, and time-of-day routing support operational efficiency. Integration with Slack, Trello, Zoho CRM, and Salesforce enables workflow synchronization. Mobile applications for iOS and Android facilitate global calling with local UK rates. Instant activation and the absence of long-term contracts provide adaptable communication solutions.

## What is SwitchboardFREE used for?

[Telephony](https://www.capterra.com/telephony-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£5

Per User, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Reporting

Track and report on all incoming and outgoing calls

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Call Transfer

Transfers live calls to other agents

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

SwitchboardFREE 9 features

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Computer-based system that allows users to send and receive voice messages

Place/receive calls through voice over IP connection

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## Pricing

Economy

£5.00

Per User,Per Month

Standard

£8.00

Per User,Per Month

Unlimited

£16.00

Per User,Per Month

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Capsule](https://www.capterra.com/p/249690/Capsule-Video/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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