--- title: "GymGlitch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GymGlitch Software - reviews, pricing plans, popular comparisons to other Gym Management products and more." source_url: "https://www.capterra.com/p/10047470/GymGlitch/" page_type: "product" language: "en" --- # GymGlitch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GymGlitch ## What is GymGlitch? GymGlitch is sales automation software built by a gym owner. It exists to solve a problem every small gym knows: leads arrive at all hours - from your website, your ads, your Instagram - but your team is on the gym floor, and by the time anyone follows up, the prospect has already joined another place that replied first. GymGlitch closes that gap. It answers every enquiry in seconds, 24/7, holding real conversations over WhatsApp, SMS and email in your gym's own tone. It handles questions, books trials and tours into your calendar, and chases no-shows and non-responders automatically. Crucially, it works with the CRM you already run, including the legacy systems most tools ignore. There's no migration and no switching. The result: gyms automate their sales follow-up, turn more leads into members, and break records that stood for years. It's available as software you run yourself, or as a fully managed service with ads included. ## What is GymGlitch used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)[Gym Management](https://www.capterra.com/gym-management-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £297 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GymGlitch?[Manage this product listing](https://www.g2.com/products/gymglitch/claim_requests/new?auto=true) ## GymGlitch Overview Updated September 2026 AI summary GymGlitch supports small businesses seeking to manage and nurture leads through a suite of conversational marketing and lead management tools. Its platform covers core functions like campaign management, lead qualification, segmentation, and sales reporting, while offering optional capabilities such as AI Copilot, CRM integration, and real-time analytics. GymGlitch is deployed via web, mobile, and SaaS channels. ## FAQs about GymGlitch Overview ### What company size and specific industries is GymGlitch built for? GymGlitch is designed for independent and franchise gyms, studios, and health clubs, especially owner-operated businesses and small multi-site organizations. It suits gym owners, managers, and front-desk or sales teams that handle lead follow-up directly. Features and Usability ### What are the key features of GymGlitch? GymGlitch offers CRM and sales pipeline tools, including contact management, opportunity management, lead capture, lead qualification, lead nurturing, and lead segmentation. It also includes campaign management, email marketing, email tracking, one-to-one messaging, workflow management, reporting and analytics, activity dashboard, alerts and notifications, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? GymGlitch starts at £297 per month for the Software Only Plan, with the Full Service Plan at £497 per month. The Software Only Plan includes AI-driven conversations, appointment scheduling, CRM integration, marketing automation, mobile app access, onboarding support, and real-time data syncing. Integrations ### Which third-party tools and platforms does GymGlitch integrate with? GymGlitch integrates with 8 fitness management platforms, including ABC Glofox, Ashbourne Membership Management, ClubWise, Gladstone, Mindbody, Perfect Gym, Resamania, and TeamUp. These catalog integrations cover gym membership management and club operations tools used across fitness businesses. Getting Started and Support ### What training and onboarding options does GymGlitch offer? GymGlitch provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation offers written reference material and videos provide step-by-step visual guidance for learning product features. Getting Started and Support ### What customer support options does GymGlitch offer? GymGlitch provides email/help desk, phone support, and chat. Support details in the catalog show these channels only, with no reviewer feedback available to describe response speed, helpfulness, or common problems users may have experienced. ## Features AI summary Based on 5,388 Gym Management reviews Capterra data shows that buyers of lead management software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **CRM** (**47%**) - **Lead Capture** (**42%**) GymGlitch supports all three of the features reviewers value most: **Contact Management**, **CRM**, and **Lead Capture**. Together, these capabilities help businesses keep prospect details organized, track interactions across the sales process, and collect new leads more efficiently, allowing teams to respond faster and manage opportunities with better consistency. Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Pipeline Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. AI Copilot 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Lead Distribution 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Route and distribute your leads to third party buyers Opportunity Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track all opportunities for potential sales and convert them into recurring revenue API 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases GymGlitch 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - For Sales Teams/Organizations: Caters to sales teams - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - One-to-One Messaging: Send personal messages to clients or attendees - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.7 (6) [View pricing plan details](https://www.capterra.com/p/10047470/GymGlitch/pricing/) Software Only Plan £297.00 Flat Rate,Per Month It includes: - Full access to the GymGlitch platform - CRM integration with any gym CRM - Marketing automation (Email/SMS/WhatsApp campaigns) - AI-driven conversations and appointment scheduling - Smart Call Management system - Unlimited contacts - Mobile app access - Real-time data syncing - Automated follow-up sequences - Sales team dashboard - Onboarding support and technical assistance Full Service Plan £497.00 Flat Rate,Per Month It includes: - Includes all features from the Software Only plan - Meta (Facebook/Instagram) Ads management - Google Ads management - Advanced conversion tracking (CAPI) - Custom audience management - Retargeting campaigns - Monthly strategy calls Value for money 4.7 (6) 4.7 Based on 6 reviews ## Integrations [ Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[ TeamUp](https://www.capterra.com/p/150357/Teamup/)[ ClubWise](https://www.capterra.com/p/110989/ClubWise/)[ Perfect Gym](https://www.capterra.com/p/143255/Perfect-Gym/)[ Ashbourne Membership Management](https://www.capterra.com/p/153958/Ashbourne/)[ Gladstone](https://www.capterra.com/p/76559/Plus2/)[ Resamania](https://www.capterra.com/p/236126/Resamania/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Club Manager Health, Wellness and Fitness ### "Gym Glitch Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2026 I would highly recommend gym glitch. It’s an amazing platform which helps book in prospects which you wouldn’t normally be able to. Customer service is amazing and extremely helpful. Pros It’s made handling leads extremely efficient. More bookings, it replies to prospects out of working hours. It’s the equivalent of another Member of staff! Cons Some times the AI doesn’t reply with the correct information but that can be easily amended. Just something to keep an eye on. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Julianne S. Area Manager Health, Wellness and Fitness ### "An asset to our business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2026 Saves our staff a lot of time on several menial tasks and is so convenient and informative for clients. It’s hard to imagine working without this system at this point in time. Pros Very malleable system which an incredibly helpful creator. We explained what we wanted and it was done in a timely manner. Progressions and adaptations have all been possible and feedback is always welcomed. Cons There are some small details that could make the business seem more professional but META has some restrictions which are difficult to overcome. Switched from [Keepme Antares](https://www.capterra.com/p/10003404/Keepme/) Franchise ended agreement with keep me. Gymglitch is made BY a gym owner with similar needs to our club so it made sense to try Alternatives considered [ABC Gymsales](https://www.capterra.com/p/174379/GymSales/) Reasons for choosing GymGlitch Because of its flexibility, AI build in, WhatsApp plug in, and product development Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Nancy M. Owner Health, Wellness and Fitness ### "Two years in: leads answered in minutes, and a developer who actually listens" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 7, 2026 Super hot leads used to sit unanswered while staff were on the gym floor; now response is instant, every time, and follow-up runs on rails. Two years in, it’s part of how the club operates, and the support behind it is the best part. Pros We’re an independent gym in Hackney and we’ve used GymGlitch for almost two years. The biggest change is speed: every enquiry now gets picked up within minutes, automatically, and nothing falls through the cracks. The system has grown and improved noticeably in the time we’ve used it. What I rate most is the service. \[sensitive content hidden\] is easy to reach, quick to respond, and when we ask for changes they happen. We’ve just reworked our entire lead journey together, and our requirements were treated as the spec, not squeezed into a template. Cons The out-of-the-box message copy is generic, so plan to write your own to match your club’s voice. To be fair, when we did exactly that, our rewrite was implemented exactly as we wrote it, without pushback. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Paul A. Director Health, Wellness and Fitness ### "Excellent AI Lead Management Platform for Gyms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 We’ve had a very positive experience using GymGlitch. The system has helped automate lead engagement, improved response times and reduced manual admin for our sales team. The support has been excellent and it’s clear the software is being actively developed. I’d happily recommend it to other gym operators looking to improve lead conversion and customer communication. Pros GymGlitch has been a great addition to our gym. The AI responds to new enquiries quickly, helps keep prospective members engaged and has saved our team a significant amount of time. It’s easy to use, the reporting is clear and \[sensitive content hidden\] has been incredibly responsive to feedback and continually improves the platform. We’ve seen genuine value from implementing it. Cons New features are improving and being added, but updates are released regularly and suggestions are taken seriously. We’ve found the platform continues to improve over time. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AS Adrian S. Club Owner Health, Wellness and Fitness ### "Wharfside Gym" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 It’s fantastic - whilst not cheap I do consider it value for money - \[sensitive content hidden\] also designed our website and was able to hook into our membership software with that - An overall seamless integration Pros \[sensitive content hidden\] offers a great product - has second to none customer support - the system is very easy to use - and if you use it correctly it takes so many man hours out of your working week as everything is automated Reporting is great and you can intervene into any of the chats in realtime if you see a question is asked that you know the bot cannot answer (if you use the lead connector app you will get notifications on your phone every time someone messages) You can also connect all your social media accounts and post to all at one time without any additional cost- You can then choose if you want to boost those posts to gain more traction Cons I don’t think that there is anything that I don’t like -only exception is that automatic invoice sending needs to be setup and save me having to chase each month Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JH James H. Director Leisure, Travel & Tourism ### "GymGlitch review 18 months in" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2026 Great, does what we want, removes manual work, it’s like having another team member working on incoming queries Pros Its ability to do what other systems can’t, including integration with WhatsApp, AI conversations, auto bookings etc Cons Not a lot, the system performs well, any issues are resolved and worked through, the development continues to improve the system Switched from [Keepme Antares](https://www.capterra.com/p/10003404/Keepme/) The products we had didn’t do what we needed and never would Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.