# Zepliq Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zepliq Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10047497/Zepliq --- # Zepliq Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Zepliq ## What is Zepliq? Zepliq is an AI-powered chatbot platform that automates customer conversations on WhatsApp, Instagram, and Facebook Messenger. The chatbot is trained on your product catalog, FAQs, and pricing data to answer customer questions instantly — 24/7, without human intervention. When a conversation requires human attention, Zepliq's AI-to-human handoff transfers the chat to a live agent instantly with full conversation history. Once the agent is done, AI resumes automatically. Key chatbot capabilities: - Trained on your store data (products, FAQs, pricing) - Handles order inquiries, returns, and support tickets - Qualifies leads and moves them through sales pipelines - Supports multiple AI models (ChatGPT, Google Gemini, Claude AI) - Works across WhatsApp, Instagram DMs, and Facebook Messenger - No coding required — live in under 10 minutes ## What is Zepliq used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $23 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zepliq?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zepliq.com/&name=Zepliq) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Zepliq 21 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Identify different languages Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers Transfer queries and organize messages between agents Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter Plan $23.00 Flat Rate,Per Month It includes: - 100 contacts - 5 broadcasts per month - AI auto-reply on WhatsApp - Media replies (images, PDFs) - 2,000-character knowledge base - 10 AI Insight credits per month - 10 MB media storage - Email support Growth Plan $47.00 Flat Rate,Per Month It includes: - 1,000 contacts - 50 broadcasts per month - Shopify & WooCommerce integration - E-commerce order confirmation pipeline - AI lead generation pipeline - 10,000-character knowledge base - 50 AI Insight credits per month - 100 MB media storage - Priority support - 3 connected channels - 5,000 monthly conversations - 5 team members - Advanced analytics dashboard Pro Plan $79.00 Flat Rate,Per Month It includes: - Unlimited contacts - Unlimited broadcasts - All integrations (Shopify, WooCommerce, Messenger, Instagram) - Full e-commerce and lead generation pipelines - Unlimited knowledge base - 200 AI Insight credits per month - Unlimited media storage - Dedicated support - Unlimited connected channels - Unlimited monthly conversations - Unlimited team members - Full analytics dashboard ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.