--- title: "KelBrix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KelBrix Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10047525/OmniFlow/" page_type: "product" language: "en" publication_date: "2026-11-02" --- # KelBrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) KelBrix ## What is KelBrix? KelBrix is a WhatsApp-first CRM with automated lead capture and visual pipeline management. Sync Web WhatsApp or direct Meta WhatsApp Business API credentials with 0% extra message markups. Track deals across custom Kanban stages, assign leads, and automate follow-ups in one click. ## What is KelBrix used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/) Starting price $15 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KelBrix?[Manage this product listing](https://www.g2.com/products/kelbrix/claim_requests/new?auto=true) ## FAQs about KelBrix Overview ### What company size and specific industries is KelBrix built for? KelBrix is designed for B2B companies of all sizes that need lead generation, WhatsApp CRM, AI sales, and white-label growth tools. It is best suited for sales-driven businesses and agencies that manage outbound prospects, customer conversations, and branded services across B2B markets. Features and Usability ### What are the key features of KelBrix? KelBrix offers AI Copilot, AI text generation, and conversational AI for content and workflow support. It includes marketing automation, campaign management, audience targeting, and adaptive campaign logic, plus CRM, contact management, lead scoring, pipeline management, reporting, and multi-channel communication tools. Pricing ### How much does it cost and what fees or limitations are included? KelBrix starts at free with one digital card, free CRM for the first 100 leads, and an AI Studio trial. Paid plans begin at $15/user/month for Starter, then Pro Growth at $39, Pro Agency at $99, and Enterprise Reseller at $180. Printed NFC cards are a separate paid add-on. Integrations ### Which third-party tools and platforms does KelBrix integrate with? KelBrix integrates with over 30 third-party tools across CRM, messaging, scheduling, and AI. Key connections include HubSpot CRM, Bitrix24, Make, Cal.com, Brevo, Facebook Business Suite, Instagram for Business, Gupshup, MSG91 WhatsApp Engagement Platform, Exotel, Plivo, AiSensy, Fast2SMS, and OpenAI Whisper. Getting Started and Support ### What training and onboarding options does KelBrix offer? KelBrix provides live online sessions, webinars, documentation, and videos. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide visual guidance for reviewing features and procedures at any time. Getting Started and Support ### What customer support options does KelBrix offer? KelBrix provides email/help desk, a knowledge base, and chat support. These channels give users direct assistance and self-service help when needed. No reviewer feedback about support experience is available, so response times, helpfulness, and common frustrations cannot be described from the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to these as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) KelBrix includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep outreach efforts consistent, helping businesses maintain stronger relationships and manage day-to-day sales communication more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Adaptive Campaign Logic Adapt campaign behavior dynamically based on contact data, engagement signals, or performance outcomes Agentic Task Execution Autonomously executes tasks such as scheduling, refunds, and renewals by integrating with external systems and APIs. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI Text Generation Allows users to generate text based on a text prompt. KelBrix 121 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Campaign Logic: Adapt campaign behavior dynamically based on contact data, engagement signals, or performance outcomes - Agentic Task Execution: Autonomously executes tasks such as scheduling, refunds, and renewals by integrating with external systems and APIs. - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Autonomous Campaign Engine: Use artificial intelligence to autonomously plan, build, and execute marketing campaigns or workflows based on user-defined goals - Autonomous Task Execution: Completes tasks independently without constant human intervention - Business Card/Badge Scanning: Capture contact information by scanning a physical item and having the system automatically extract data from the scan - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Center Features: Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses - Conversational Workflow Builder: Reduce or eliminate manual workflow configuration through autonomous or conversational execution - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM & CDP Sync: Integrates with CRM/MAP/CDP to access and act on contact data - CRM Integration: Integration with third-party CRM systems - Cross-system Integration: Works across multiple software systems or databases - Customer Contract Management: Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Social Profiles: Track customers' activities across social networks and maintain details about their demographics, preferences & more - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Support Portal: Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import & Export Tools: Ability to input, modify, and extract data from the application in bulk through a structured file. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Deal Management: Defines specific deal parameters to negotiate and secure deals - Decision Making: Makes informed choices based on available data and objectives - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Escalation Handling: Allows the AI agent to identify when issues require human intervention and escalate them appropriately. - Feedback Collection: Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. - For Small Businesses: Designed for small businesses - For Startups: Primarily serving startup companies - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. - Inquiry Routing: Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. - Knowledge Base: Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Base Utilization: Enables the AI agent to retrieve information from a knowledge base to assist with query resolution. - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Assignment: Manually or automatically assign leads to sales reps - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing ROI Analytics: Enables analysis of effectiveness of an organizations various marketing activities - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Social Integration: Integrate with more than one social media network - Multilingual Support: Provides users the ability to interact with the AI agent in multiple languages for global support. - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Natural Language Processing: Process and analyze human language in text or audio form - Omnichannel: Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. - Opportunity & Pipeline Mgmt.: Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Predictive Analytics: Predict future data based on historical data sets - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quote & Order Management: Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Smart Segmentation & Content: Support audience segmentation, content generation, or campaign optimization using machine learning or large language models - Social Collaboration Features: Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Network Integration: Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. - Speech Recognition: Train your system to interpret and transcribe voice messages - Support Analytics: Enables analysis of customer support activities to optimize customer support professionals, processes and tools. - Task Management: Create, manage and track all task activities and progression - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web-based Deployment: SaaS, web-based, online deployment - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Capability: Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. - Workflow Management: Create, design and manage workflows for repetitive tasks - Workflow Optimization: Enables the AI agent to streamline repetitive customer service tasks, improving efficiency and response times. --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10047525/OmniFlow/pricing/) Free $0.00 It includes: - 1 digital card - Free CRM for the first 100 leads - AI Studio trial included - 1 active AI Voice Chatbot (up to 100 leads) - 100 free B2B Lead Scraper credits - Multilingual presentation, QR sharing, lead capture forms, contact actions Starter $15.00 Per User,Per Month It includes: - 3 Team Seats Included - 3 paid user seats Included - 2,000 AI Credits - 3 Digital Cards (1 per user) - 1 active AI Voice Chatbot per paid seat - Add-on Lead Scraper credits available - WhatsApp-First Drip & Follow-up Automations - Google Maps B2B Lead Extractor - 30-Day AI Social Content Calendar - AI Voice Telephony & Auto-Calling - Zero-Markup BYOK Architecture (0% API Markup) Pro Growth $39.00 Per User,Per Month It includes: - 10 Seats + 3 Workspaces + Unlimited Auto-DM - 10 paid user seats Included - 10,000 AI Credits - 50 Digital Cards (5 per user) - 3 active AI Voice Chatbots included - 1,000 B2B Lead Extractor credits/mo - WhatsApp-First Drip & Follow-up Automations - WhatsApp Shop & Catalog (Recover Cart) - Google Maps B2B Lead Extractor - 30-Day AI Social Content Calendar - AI Voice Telephony & Auto-Calling - Zero-Markup BYOK Architecture (0% API Markup) Pro Agency $99.00 Per User,Per Month It includes: - 10 Client Sub-Accounts - 25,000 AI Credits - 250 Digital Cards (25 per user) - Up to 10 active AI Voice Chatbots (1 per client) - 5,000 B2B Lead Extractor credits/mo - WhatsApp-First Drip & Follow-up Automations - WhatsApp Shop & Catalog (Recover Cart) - Google Maps B2B Lead Extractor - 30-Day AI Social Content Calendar - AI Voice Telephony & Auto-Calling - Zero-Markup BYOK Architecture (0% API Markup) Enterprise Reseller $180.00 Per User,Per Month It includes: - 50 Clients + White-Label Domain - 50 Client Sub-Accounts - 60,000 AI Credits - 5000 Digital Cards (100 per user) - Up to 50 active AI Voice Chatbots (1 per client) - 25,000 B2B Lead Extractor credits/mo - WhatsApp-First Drip & Follow-up Automations - WhatsApp Shop & Catalog (Recover Cart) - Google Maps B2B Lead Extractor - 30-Day AI Social Content Calendar - AI Voice Telephony & Auto-Calling - Zero-Markup BYOK Architecture (0% API Markup) ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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