# Isara Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Isara Software - reviews, pricing plans, popular comparisons to other Contact Center Quality Assurance products and more. Source: https://www.capterra.com/p/10047533/Isara --- # Isara Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Isara ## What is Isara? Isara is an independent monitoring and QA layer for AI agents. As companies hand customer support, customer success, and financial interactions over to AI, the only record of what those agents actually said and did usually lives inside the platform that sold you the AI — the same platform that grades its own performance. Isara gives you an independent view. Isara connects in minutes (no code changes) and analyzes every interaction across major customer service platforms — not a sample. It surfaces the things vendor dashboards structurally can't show you: hallucinations, wrong answers, unauthorized actions, policy and compliance risks, and the "resolved" conversations that quietly left customers frustrated enough to churn. Each finding links back to the exact conversation and gives your team the precise fix, building an independent audit trail as you go. You refine your agents, Isara remeasures the impact, and improvement becomes systematic rather than guesswork. ## What is Isara used for? [Contact Center Quality Assurance](https://www.capterra.com/contact-center-quality-assurance-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Isara?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.isara.ai/&name=Isara) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Employee Coaching Tools Conduct & deliver coaching sessions to improve employee performance or facilitate development Quality Management Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Isara 4 features Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Conduct & deliver coaching sessions to improve employee performance or facilitate development Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Core Plan $49.00 Usage Based,Per Month It includes: - Pulse dashboard - Insights dashboard - Alerts (via Slack and Email) - Unlimited users - Email & live chat support - Monthly budget limit - Blocked tags - Basic language support (English, German, Spanish, French, Italian, Japanese, Korean, Arabic, Chinese, Portuguese, Dutch, Turkish, Hebrew) - Topics categorization - Customer temperature monitoring - CSAT distribution - Upsell opportunities - Proactive information shared by agents Growth Plan $99.00 Usage Based,Per Month It includes: - Everything in the Core Plan - Product recommendations - Agent intelligence (basic) - Churn insights - Agent Intelligence summary (included) Scale Plan $199.00 Usage Based,Per Month It includes: - Everything in the Growth Plan - Custom filters - Full Agent Intelligence (includes AI Agent Focus and Human Agent Training) - Compliance audits ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.