# FidWallet Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FidWallet Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/10047570/FidWallet

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# 

 FidWallet Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

FidWallet

## What is FidWallet?

FidWallet is a digital loyalty platform that lets merchants run a rewards program inside Apple Wallet and Google Wallet, no app to download. Customers add their card by scanning a QR code or tapping a link; it lives in their phone's wallet. At signup, FidWallet automatically collects customer data (name, email, birthday) to build the merchant's CRM. Staff award points instantly with an in-store QR scanner. Merchants set up customizable loyalty tiers (Bronze, Silver, Gold, VIP) that update in real time on customers' devices, and send free, unlimited push notifications about offers and rewards (with RCS for images and buttons). FidWallet integrates with point-of-sale and e-commerce systems via API and webhooks to credit points automatically, and provides analytics on retention, visit frequency, tier achievement and active cards.

## What is FidWallet used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

€29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for FidWallet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fidwallet.fr/&name=FidWallet)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

FidWallet 22 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Tracks metrics that provide insight into how a user interacts with any interface or product

Analyze and gain insights into data in real-time

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

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## Pricing

Free Trial

Essentielle

€29.00

Flat Rate,Per Month

It includes:

-   Unlimited customer cards
-   Apple Wallet & Google Wallet support
-   Unlimited push notifications
-   Complete CRM & unlimited segmentation
-   QR code scanner at checkout
-   Customizable registration form

Pro

€49.00

Flat Rate,Per Month

It includes:

-   Everything in Essentielle
-   POS integrations (SumUp, Hiboutik, Sunday, etc.)
-   E-commerce integrations (Shopify, WooCommerce, Odoo, etc.)
-   Automatic points crediting
-   Webhooks & API, unlimited CSV export
-   Priority support

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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