# Spider CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Spider CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10047666/Spider-CRM

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# 

 Spider CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Spider CRM

## What is Spider CRM?

Spider CRM is cloud-based software for managing client databases and tracking sales activities. It helps teams maintain customer records, monitor interactions, and schedule follow-ups. Sales targets can be set and tracked to measure performance, while call tracking documents communications. Itinerary planning organizes client visits, and location tracking verifies field engagement. The system supports sales orders for cash and installment transactions, with shipment tracking from delivery to receipt. Commission tools configure payment structures, and teams can create product demos and client quotes. Messaging features enable internal communication, and notifications highlight scheduled tasks. The dashboard presents data visually, while reporting tools offer sales insights. Security features protect information, and API synchronization connects external systems. Integration options include Facebook and WhatsApp.

## What is Spider CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$8

Per User, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Contact Management

Manage, organize, and store contact information

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

Forecasting

Form predictions based on past and present data/trends

Interaction Tracking

Track interaction history by documenting conversations for contacts

Spider CRM 14 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage, organize, and store contact information

Visualize and analyze customer experience across all touchpoints and channels

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Generate quotes or estimates for customers

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Create, design and manage workflows for repetitive tasks

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## Pricing

Lite

$8.00

Per User,Per Month

CRM Professional

$12.00

Per User,Per Month

CRM Enterprise

$12.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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