# UserTrail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UserTrail Software - reviews, pricing plans, popular comparisons to other Heatmap products and more. Source: https://www.capterra.com/p/10047726/UserTrail --- # UserTrail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) UserTrail ## What is UserTrail? UserTrail is analytics software that combines behavioral tracking tools to help organizations understand visitor actions and identify conversion obstacles. The platform integrates heatmaps, session replay, funnel analysis, journey mapping, form analytics, and surveys into one interface to reveal visitor behavior and motivations. Heatmaps show clicks, scroll depth, and attention distribution to identify ignored call-to-action buttons and high-intent areas. Session replay lets teams watch visitor sessions to uncover hesitation, confusion, and drop-offs. Funnel analysis highlights where visitors abandon conversion processes, while journey mapping reveals common paths to inform navigation and content flow. Form analytics pinpoints field-level abandonment, and surveys gather visitor feedback. UserTrail prioritizes privacy with features like masking sensitive fields and controlling data collection. Its lightweight script minimizes site performance impact. ## What is UserTrail used for? [Heatmap](https://www.capterra.com/heatmap-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UserTrail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://usertrail.io&name=UserTrail) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Behavioral Analytics Track and analyse user behavior within a system or network Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Conversion Rate Optimization Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Customer Activity Tracking A report showing what actions customers perform Customer Journey Mapping Visualize and analyze customer experience across all touchpoints and channels UserTrail 22 features Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads A report showing what actions customers perform Visualize and analyze customer experience across all touchpoints and channels Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Allows you to easily add interactive elements to your website or blog with a simple embed code. Tracks metrics that provide insight into how a user interacts with any interface or product Monitoring and analytics of how visitors interact with forms, such as drop-off, refills, blank submissions, errors, and more Method of analysis that visualizes the series of events that lead towards a defined goal. A visual display that uses a color spectrum to show how visitors interact with areas of a web page Access software remotely via mobile devices Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Capture what is happening on a computer screen Mapping/visual representation of exactly where users stop scrolling and leave website pages Gauge satisfaction and receive information for improvement and success Track visitors and purpose of visits Interact with data visualization elements, such as charts and graphs, to drill down into data Collect and analyze traffic data about website visitors Track and analyze information regarding website visitors Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free Plan $0.00 It includes: - Click & Scroll Heatmaps - Session Replays - Real-time data Basic Plan $39.00 Flat Rate,Per Year It includes: - All Free Plan features - Move & Attention Heatmaps - Funnels - Surveys - Form analytics - Journey analytics - Unlimited Users - User permissions Standard Plan $78.00 Flat Rate,Per Year It includes: - All Basic Plan features Professional Plan $117.00 Flat Rate,Per Year It includes: - All Standard Plan features Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.