# mIAgenda Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about mIAgenda Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more. Source: https://www.capterra.com/p/10047825/mIAgenda --- # mIAgenda Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) mIAgenda ## What is mIAgenda? mIAgenda is a SaaS AI platform that automates patient communication and appointment scheduling for medical clinics via WhatsApp and Instagram. It combines conversational AI, automatic booking, and CRM functionality in one interface. Using natural language processing trained on medical terminology, it interprets patient inquiries, identifies treatment needs, and schedules appointments, syncing with systems like Medilink to manage availability. The AI agent operates 24/7, escalating complex cases to staff while preserving interaction history. Conversations are tracked and assigned lead statuses, progressing from initial contact to payment. The CRM offers pipeline visualization to monitor patient conversion stages and analytics to measure campaign performance. mIAgenda integrates with messaging platforms, clinic software, APIs, and payment systems. It supports customizable FAQs and workflows tailored to medical specialties, with implementation support for clinic-specific needs. ## What is mIAgenda used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $220 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for mIAgenda?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.miagenda.ai/&name=mIAgenda) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Communications 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allow communication between the company and patients via messages, SMS, emails, phone, and more Reporting & Statistics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Social Media Integration 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Third-Party Integrations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes AI/Machine Learning 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges mIAgenda 22 features Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Completes tasks independently without constant human intervention Track and manage schedules and meetings via an integrated calendar AI-based platform which conducts a conversation via auditory or textual methods Manage, organize, and store contact information Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Software designed for the healthcare industry Use AI to generate content in the form of text, images, videos, etc. Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Store information about leads or contacts and track, manage and nurture them throughout the sales process Process and analyze human language in text or audio form Allow communication between the company and patients via messages, SMS, emails, phone, and more Managing and tracking patient health, progress, communication, and treatment plans Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Activa $220.00 Flat Rate,Per Month It includes: - Channel: WhatsApp only - Automatic 24/7 scheduling - Integration with Medilink - CRM included - Up to 5 pipelines - Up to 20 FAQs - No customization - Implementation at no cost - No payment gateway included - No additional integrations included Crece $380.00 Flat Rate,Per Month It includes: - Channels: WhatsApp + Instagram - Automatic 24/7 scheduling - Integration with Medilink - CRM included - Up to 10 pipelines - Up to 40 FAQs - Customization: Own logo and colors - Implementation at no cost - Payment gateway available as an add-on - No additional integrations included Escala $555.00 Flat Rate,Per Month It includes: - Channels: WhatsApp + Instagram + Messenger (subject to availability) - Automatic 24/7 scheduling - Integration with Medilink - CRM included - Unlimited pipelines - FAQs expanded under review - Customization: Own logo and colors - Implementation at no cost - Payment gateway included - Integrations: Public API included Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ Medilink](https://www.capterra.com/p/129543/Medilink/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR Javier R. CEO Information Technology and Services ### "Finally stopped losing clients over slow replies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2026 Honestly it's saved us a good amount of work. You start a business thinking you'll spend your time on the "fun" part of it, and end up spending half the day answering scheduling messages instead. With mIAgenda that's gone down a lot, and it really shows in fewer no-shows since people actually get properly reminded. Pros What's helped us most is that the bot handles everything through WhatsApp, which is where people were messaging us anyway. Before, we'd lose bookings because someone would text at 11pm asking about a time slot and we wouldn't get back to them until the next day. Now it just handles that on its own, without anyone needing to be glued to their phone all day. Cons There are still some messier situations — like when you need to coordinate multiple resources at once, or someone cancels last minute — where it's still better to have a person look it over. And at the start it takes a bit of effort to get the team up to speed, especially the ones who aren't as into tech. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DI Daniela I. Ing. Ejec Informatico Computer Software ### "Mi experiencia con mIAgenda" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Mi experiencia con mIAgenda ha sido positiva. Es una plataforma robusta que integra atención, gestión de agenda, CRM y automatizaciones en una sola solución. Destaco especialmente su flexibilidad para adaptarse a distintos procesos de negocio y la capacidad de automatizar tareas que mejoran la eficiencia operativa. Como oportunidad de mejora, considero que una experiencia de usuario más intuitiva. Pros Facilidad de uso, gestión de pacientes desde WSP, responde a mis consultas de forma simple, con contenidos y entendible para los que no son expertos en la materia. Se pueden agregar FAQs nuevas y complementarlas. La integración de múltiples funcionalidades en una sola plataforma, la automatización de tareas, la atención y la flexibilidad para adaptarse a distintos procesos de negocio fueron los aspectos que más valoré de mIAgenda. Cons La flexibilidad de la plataforma implica que algunas configuraciones iniciales requieren mayor dedicación para adaptarlas a los procesos específicos de cada organización. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2026 Thank you so much for your time and such a detailed review! We're glad to hear that patient management via WhatsApp, clear responses, and task automation are bringing real value to your daily operations. We take your comment about initial setup to heart — we're working on simplifying that onboarding process so adapting mIAgenda to each organization's workflows becomes even more intuitive, without losing the flexibility you value today. Thank you for trusting us! The mIAgenda Team LF Luis F. Business Developer Information Technology and Services ### "The only AI scheduling agent built for Chilean private clinics — and it delivers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2026 mIAgenda has transformed how we think about patient acquisition for private clinics in Chile. The combination of a conversational AI agent, clinical CRM and native Medilink integration in a single platform — at an accessible price point for SMB clinics — fills a gap that no competitor currently addresses. The onboarding process is fast, the agent responds naturally without option trees, and the pipeline gives clinic managers real visibility over their leads for the first time. Highly recommended for any private clinic investing in digital patient acquisition. Pros mIAgenda solves a real and costly problem: clinics lose 30-40% of their leads because no one responds after 6pm. The AI agent responds instantly in natural language, qualifies the patient's need, communicates pricing and availability, and books the appointment directly in Medilink — without human intervention. The Medilink integration is the standout feature. No other SMB solution in Chile connects WhatsApp conversations directly with Medilink for real-time scheduling. That alone makes mIAgenda structurally different from any generic chatbot on the market. The visual CRM pipeline gives clinic managers full visibility over every lead — from first message to confirmed appointment — with conversion analytics by channel and campaign. Setup takes less than a week with no implementation cost. Cons As a recently launched product, mIAgenda is still building its library of published case studies and client testimonials. The product delivers real results, but social proof is still being accumulated — expected for a product in early commercial stage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2026 Thank you so much for this incredibly thorough review! You captured exactly what we set out to solve: those after-hours leads that clinics were losing simply because no one could respond in time. Hearing that the Medilink integration stands out as a real differentiator means a lot — that native connection was a deliberate bet, and it's great to see it recognized as structurally different from generic chatbots. You're right about the case studies point. As an early-stage product, we're actively building that library, and reviews like yours help a lot in the meantime. Really appreciate you taking the time to lay out the impact so clearly — thank you for being one of our early champions. The mIAgenda Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.