# OnCrew Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OnCrew Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10047901/OnCrew --- # OnCrew Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) OnCrew ## What is OnCrew? OnCrew is an AI answering service built for home-service contractors: HVAC, plumbing, electrical, and roofing. A conversational AI receptionist answers inbound calls in about two rings, 24/7, greets callers by business name, and runs trade-specific intake: name, callback number, service address, what is broken, and how urgent it is. Emergency triage flags urgent jobs like a flooding basement or a burning smell and alerts the owner right away; routine requests are captured for normal follow-up. After each call the owner receives an email with a short summary, the full transcript, and a recording, so they can call back with context. Setup takes minutes: sign up, describe the business, and forward an existing line to the dedicated number, or use the new number directly. Robocalls and solicitors are screened politely. A Google Calendar connection is available. Plans start at $49 per month with a 14-day free trial; each plan includes a monthly call allowance with $0.99 per additional call. ## What is OnCrew used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnCrew?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://oncrew.ai/&name=OnCrew) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Lead Capture Automatically identify and save contact information of potential customers Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. OnCrew 11 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Automatically identify and save contact information of potential customers Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Analyze and gain insights into data in real-time The ability of a bot to respond to user queries in synthesised voice Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan $49.00 Flat Rate,Per Month It includes: - 24/7 answering in two rings - Calendar booking and SMS job summaries - Emergency triage with custom rules - Included Calls: 100 calls - Overage Fee: $0.99 per call after 100 calls - Target Audience: Owner-operators Pro Plan $149.00 Flat Rate,Per Month It includes: - Everything in the Starter Plan - Zapier connection to job software - Priority urgent-call routing - Included Calls: 400 calls - Overage Fee: $0.99 per call after 400 calls - Target Audience: Busy single crews Multi-Truck Plan $349.00 Flat Rate,Per Month It includes: - Everything in the Pro Plan - Per-tech on-call schedules and routing - Multiple lines and locations - Included Calls: 1,000 calls - Overage Fee: $0.99 per call after 1,000 calls - Target Audience: Multi-crew shops Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.