# Dori Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dori Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10047934/Dori

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# 

 Dori Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Dori

## What is Dori?

Dori is an AI chatbot and shopping assistant for Shopify stores, available 24/7 to answer product questions, guide purchases, and facilitate transactions via chat. Product Pal provides instant answers on product pages using catalog data, while Sidekick enables natural language search and discovery across the store. Dori syncs automatically with inventory, descriptions, FAQs, and policies, requiring no manual input or coding. Shoppers can add items to their cart within the chat, with revenue attribution tracking sales from conversations. The analytics dashboard reveals customer questions and purchase barriers. Supporting over 60 languages, Dori allows customization of colors, logos, and brand voice through seven personality presets. Installation is simple via the Shopify App Store with drag-and-drop setup. Dori also handles product comparisons, gift finding, and cross-selling during chats.

## What is Dori used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$6

Usage Based, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Customer Support

Provide online support for your customers through live chat or help desk functionality

For Sales/Marketing

Used as a promotional or demonstration tool in sales and marketing presentations

Dori 10 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

AI-based platform which conducts a conversation via auditory or textual methods

Provide online support for your customers through live chat or help desk functionality

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Automatically identify and save contact information of potential customers

Process and analyze human language in text or audio form

Copy on the page or chat window encouraging the user to engage with the chat option

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## Pricing

Free Trial

Free Version

Free Plan

$0.00

It includes:

-   100 conversations per month
-   Product Pal (AI on product pages)
-   Sidekick (storewide AI shopping assistant)
-   Brand voice customization
-   Analytics dashboard
-   Multilingual support (60+ languages)
-   No-code setup
-   No credit card required

Starter Plan

$6.00

Usage Based,Per Month

It includes:

-   200 conversations per month
-   Everything in Free Plan
-   Priority support
-   Founder pricing locked
-   Full brand customization

Growth Plan

$30.00

Usage Based,Per Month

It includes:

-   1,500 conversations per month
-   Everything in Starter Plan
-   Advanced analytics
-   Priority support
-   Founder pricing locked

Scale Plan

$170.00

Usage Based,Per Month

It includes:

-   7,000 conversations per month
-   Everything in Growth Plan
-   Highest conversation volume
-   Priority support
-   Founder pricing locked

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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