# Sentrup Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sentrup Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more.

Source: https://www.capterra.com/p/10047962/Sentrup

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# 

 Sentrup Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Sentrup

## What is Sentrup?

Sentrup is an AI-driven customer support platform that automates chat interactions, knowledge retrieval, and appointment scheduling. The platform uses vector search to index business documents as numerical embeddings, enabling accurate retrieval of information from FAQs, policies, and other materials. The AI generates responses based solely on these documents, ensuring factual accuracy. A customizable JavaScript widget integrates into websites, while appointment scheduling automates booking, syncs calendars, and sends confirmations. Queries beyond AI confidence thresholds are routed to agents with full transcript preservation, maintaining context. The dashboard tracks resolution metrics, trends, and usage. Its multi-tenant architecture supports separate configurations for multiple businesses with isolated data and branding. Sentrup delivers first responses in under two seconds.

## What is Sentrup used for?

[AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autonomous Task Execution

Completes tasks independently without constant human intervention

Conversational AI

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

CRM Integration

Integration with third-party CRM systems

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Human-in-the-loop (HITL)

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Knowledge Base Management

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Sentrup 9 features

Completes tasks independently without constant human intervention

Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses

Integration with third-party CRM systems

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Process and analyze human language in text or audio form

Copy on the page or chat window encouraging the user to engage with the chat option

Track, manage, or resolve user requests and IT incidents/issues

## Pricing

Free Version

Free Plan

$0.00

It includes:

-   100 conversations per month
-   1 chatbot
-   1 knowledge base
-   Sentrup branding included

Starter Plan

$29.00

Flat Rate,Per Month

It includes:

-   500 conversations per month
-   3 knowledge bases
-   Basic analytics

Growth Plan

$99.00

Flat Rate,Per Month

It includes:

-   3,000 conversations per month
-   Multiple workflows
-   Remove branding
-   Advanced analytics

Business Plan

$249.00

Flat Rate,Per Month

It includes:

-   10,000 conversations per month
-   Team members (number not specified)
-   Integrations
-   SLA support

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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