# MyReply Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyReply Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/10047977/MyReply

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# 

 MyReply Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

MyReply

## What is MyReply?

MyReply is an AI-powered platform that automates responses to customer reviews on Google Business Profiles. It generates personalized, human-like replies by referencing specific review details and supports over 100 languages with automatic detection. Brand voice customization ensures each location maintains its preferred tone, whether professional, friendly, or formal. Sentiment analysis categorizes reviews as positive, neutral, or negative, while keyword extraction highlights key topics. The platform offers approval mode for draft reviews and fully automated mode with natural timing delays to mimic human behavior. It connects via Google OAuth 2.0 and secures data with AES-256 encryption, ensuring GDPR compliance with features like data export and deletion. Setup is quick and requires no technical expertise, with a dashboard for managing automation and language preferences. Multi-location management allows tailored configurations for each profile while maintaining centralized control.

## What is MyReply used for?

[Review Management](https://www.capterra.com/review-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$60

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for MyReply?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.myreply.io/&name=MyReply)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Customizable Reports

Alter the layout and content of reports

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

MyReply 17 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Manage and support multiple languages

Manage and support multiple locations

Identify, track, and respond to negative feedback

Ratings/Reviews

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

## Pricing

Free Trial

Starter Plan

$60.00

Flat Rate,Per Month

It includes:

-   1 location, 50 reviews per month, sentiment analysis, contact info AI insertion, support for 100+ languages with auto-detect, all reply lengths & voices, auto or approval mode.

Pro Plan

$149.00

Flat Rate,Per Month

It includes:

-   5 locations, 300 reviews per month, includes everything in Starter plus keyword extraction & insights, bulk auto-approve, public REST API access, 3 team members, priority email support.

Business Plan

$249.00

Flat Rate,Per Month

It includes:

-   25 locations, 600 reviews per month, includes everything in Pro plus advanced analytics, public REST API access, 10 team members, priority email support.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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