--- title: "Session Sauna Booking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Session Sauna Booking Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/10048010/Session-Sauna-Booking/" page_type: "product" language: "en" --- # Session Sauna Booking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Session Sauna Booking ## What is Session Sauna Booking? Session is scheduling software built for saunas — where a "slot" is a shared session, not a one-to-one appointment. Set a recurring or one-off schedule with the capacity, duration and price per session, and Session generates the bookable slots automatically. Customers book a space, pay by card (Apple Pay and Google Pay), and reschedule or cancel themselves through a secure link — no account, no back-and-forth. It handles overbooking prevention, per-session capacity overrides, private hire, part-session pricing, waiting lists that auto-notify when a space opens, and automatic confirmations and reminders. Memberships, bundles, gift vouchers and per-guest waivers are built in, with a staff check-in page for arrivals. Free to set up — 0.5% per booking, capped £100/month. Used by community, independent and mobile saunas across the UK and Australia. ## What is Session Sauna Booking used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Spa](https://www.capterra.com/spa-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Session Sauna Booking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bookasession.org/&name=Session Sauna Booking) ## FAQs about Session Sauna Booking Overview ### What company size and specific industries is Session Sauna Booking built for? Session Sauna Booking is designed for small to mid-sized operators of community, independent, mobile, and floating saunas, as well as spa and wellness venues in the UK and Australia. It fits businesses that run shared-capacity sessions and are outgrowing generic spa or appointment tools. Features and Usability ### What are the key features of Session Sauna Booking? Session Sauna Booking offers appointment and booking management, availability management, automated scheduling, and calendar management for scheduling sessions. It also includes client database and client portal functions, confirmations and reminders, online booking and online payments, SMS messaging, reporting and statistics, and access controls/permissions for managing staff access. Integrations ### Which third-party tools and platforms does Session Sauna Booking integrate with? Session Sauna Booking integrates with Apple Pay, Google Pay, Stripe, Zapier, and Zapier Agents. The catalog covers payment processing and automation tools, giving the platform support for common checkout and workflow connections through these five third-party services. Getting Started and Support ### What training and onboarding options does Session Sauna Booking offer? Session Sauna Booking provides live online sessions and documentation for training and onboarding. Live online sessions support guided setup and Q&A with a trainer, while documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Session Sauna Booking offer? Session Sauna Booking provides email/help desk support, a FAQ/forum, a knowledge base, and chat. No reviewer feedback about support quality is available, so user experience details such as response time or helpfulness are not documented in the catalog data. ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Session Sauna Booking supports all three features reviewers consider most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate appointments, keep schedules accurate and up to date, and let customers book services online with less back-and-forth, allowing teams to save time and manage bookings more efficiently. Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Availability Management 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Customizable Branding 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Data Import/Export 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Import and export data to and from software applications Session Sauna Booking 33 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Plan an event's time and location Specific for use in spas and salons Automatically find mutually available meeting time slots across multiple calendars Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Schedule repeating appointments based on a duration of time Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 5.0 (10) 5.0 Based on 10 reviews ## Pricing Value for money 5.0 (10) Free Version One fair rate £0.00 It includes: - Unlimited sessions and bookings - Membership management, custom pricing, and voucher support - Unlimited team members - Unlimited email notifications - Unlimited customers - CSV import functionality to help migrate data from other systems Value for money 5.0 (10) 5.0 Based on 10 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ Zapier Agents](https://www.capterra.com/p/10042120/Zapier-Agents/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 10 reviews Filter by rating 5(10) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Max S. Owner Health, Wellness and Fitness ### "Love it! 10/10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 At all stages Wil has been extremely helpful - responds to questions and makes changes/improvements very very quickly. Pros Very easy to switch over from our old system. Layout for customers, admin and staff is intuitive and easy to use. I've got more bookings on the non-typical types of sessions I run, as everything is visible to the customer easily, on one page. No more issues with Stripe uncaptured payments, bookings that customers think have confirmed but don't go through, or anything like that - all has been completely smooth and error-free. Saves loads of time and effort fixing them and customers are much happier. Lots of great reporting tools. Cons Would like to be able to see income after the Session fee has been taken off, to show my actual income. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Wasn't built for this type of operation, had to adapt everything to make it work as intended. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TS Tim S. director Leisure, Travel & Tourism ### "Everything we hoped for and more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2026 Genuinely a pleasurable experience, a joy to use, who knew that this kind of admin could actually be fun? Pros The system is made for saunas and it really works. The switch was effortless thanks to Wil's constant and friendly support. We tried to replicate our old system but found that we had something much better; memberships, vouchers, bundles and calendar are so easy to use, it really is a pleasure having battled with our previous system. Another big plus was Apple and Google Pay working straight away. We've saved so much time with daily maintenance which just isn't necessary any more. The system is extremely professional, I know it will inspire more customers to sauna at Old Kent Road. Cons Only that I didn't we hear about it 8 months ago when we first opened, it would have saved a lot of stress Switched from [Appointedd](https://www.capterra.com/p/137570/Appointedd/) much better, tailored to sauna, ease of use, cheaper Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RV Renny V. Manager Health, Wellness and Fitness ### "Fantastic booking system for sauna businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 What I really appreciate about Session is that Wil is 110% willing to make sure that Session works to match individual business setups. And as a platform, it works great! Highly recommended :-) Pros I am very happy to have switched our booking system to Session. Wil has been instrumental in making this happen and get all of our data and products imported in a way that worked for us. I love the way Session looks to our customers, and booking is very easy, with optional membership and products on the checkout page. It took a little time to teach myself how to set everything up, but once I got through the discovery and learning period, Session has been wonderfully easy to use. What I also like is that Session doesn't take a fixed fee, but 0.5% with a monthly cap. So in quiet months, the fees are low, and in busy months, you know you won't pay more than £100. Cons I can't come up with anything really - there were a few things that didn't quite work for our setup to start with, and Wil has gone above and beyond accommodating our preference by immediately developing features that I believe will not only benefit our business but everyone who joins Session. Switched from [Periodic](https://www.capterra.com/p/159777/Periodic/) We switched from Periode (not Periodic). Mainly because Periode was developed for the Norwegian market, not for the UK market. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reasons for choosing Session Sauna Booking Fresha does not provide the specific features that are congruent with the needs of a sauna business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI anna I. owner Health, Wellness and Fitness ### "Very happy we moved to Session!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Everything has been so smooth and easy, and the system works really well in comparison to other software that we have used in the past. The customer service is exceptional Pros It's easy to use and the layout of everything is clear and concise - both from the office and guest side. \[sensitive content hidden\] has been amazing to deal with and has made the handover extremely easy. When there have been any issues or queries he has managed these swiftly. I really cant fault the communication or customer service at all. Cons I'm still getting to grips with all the features but everything seems to work well, and any issues I've had, \[sensitive content hidden\] has found a solution to. A few tweaks to moving through the calendar more easily (ie jumping between months) would be useful - but this is a really minor point. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) acuity was limited in certain features whereas session had more flexibility and was better suited to my needs Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AS Araminta S. Administrator Health, Wellness and Fitness ### "User-friendly booking system with unbeatable support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Our overall experience has been excellent. The system is intuitive and easy to use for both our staff and customers, and the customer service has been outstanding from day one. Switching over from Acuity was smooth, and any time we've had a question or hit a snag, support has been quick and genuinely helpful. It feels like a platform built with real care, and it keeps getting better. Pros This booking system is incredibly user friendly and easy to use, and the customer service is impeccable! It's the perfect solution for sauna businesses, with everything you could possibly need. We especially love the single calendar view and the ability to fully customise our booking page and options, it's made things so much easier for both our staff and our customers. Switching over has been seamless too. Moving from Acuity was straightforward, and whenever we got stuck, Wil was there to help right away. Cons The only real con is that it's still a newer platform, so it's under active development and there are occasional tweaks needed here and there. That said, Wil is incredibly responsive and quick to fix or improve things whenever we flag them. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Wasn't suitable for Sauna bookings, lacked a lot of essential feautre Alternatives considered [Periodic](https://www.capterra.com/p/159777/Periodic/) Reasons for choosing Session Sauna Booking App Periode - Session seemed to do everything we wanted and more, it was also important for us to support a local business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tami P. Sauna Manager Events Services ### "Glasgow Community Sauna Love Session" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Easy to use, purpose built for saunas, supports our non-profit sauna model. Great value and really easy to navigate. Pros The switch to Session has been fantastic: - Much better user interface for booking - Brilliant for one off events - Great reporting ability - Constantly improving its offering - Thorough FAQ and Help Section - Integrates with Stripe well Cons Nothing negative to report, everything is working well and Wil the developer is very responsive and we can't wait to see what improvements are in the pipeline. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) It wasn't working for us. Too clunky and slow. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Ross M. Director Health, Wellness and Fitness ### "A purpose-built booking platform that genuinely understands saunas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2026 Our overall experience with Session has been excellent. It has made the booking process feel much more joined up for both our team and our customers. The system is straightforward to use, the design is clean, and it feels like it has been built around the real needs of sauna operators rather than forcing us to work around a generic booking tool. The migration from Acuity to Session has been a really positive step for us. It's made the customer journey clearer, reduced friction, and given us a platform that feels much better suited to managing sauna sessions properly. The support from Wil has also been outstanding throughout, which gives us a lot of confidence in the product long term. Pros Session is a brilliant purpose-built booking platform for sauna operators. It has clearly been designed by someone who understands how saunas actually run day-to-day, which makes a huge difference. The platform includes the features you need without feeling overly complicated, and the whole experience is intuitive, well designed, and easy to use, with great reporting. The customer journey is much smoother than something like Acuity, especially for a sauna business where sessions, capacity, memberships, check-ins, and operational details all matter. It feels specific to Glasgow Community Sauna's needs rather than a generic booking system that has been adapted to fit or no longer gets feature updates. Support has also been excellent, as are the docs to go with it. Any time we have had a question or issue, Wil has been incredibly responsive. Bugs are dealt with quickly, and (sensible) feature requests are often added within days where possible. It genuinely feels like the product is being improved in partnership with the people using it. Overall, I can't fault Session. It has made our booking process clearer, easier, and much more streamlined. Cons There's very little I can list as a negative. As with any newer or fast-moving platform, there have been the occasional small thing to refine or adjust, but these have always been handled very quickly. Because it's so tailored and continually being developed, there are moments where we spot new things we would like added as we use it more. That said, this has actually been one of the strengths of the platform, because feedback is taken seriously and suggested improvements are turnaround within a couple of days. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity is generic and not specific to sauna bookings Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. OJ Ollie J. Marketing Officer Health, Wellness and Fitness ### "Session - the best sauna booking system around!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2026 Session has been incredible for Leeds Community Sauna, giving us amazing tools to allow us to offer so much more than before, and ensuring key business decisions are based on readily available visitor data. It's incredibly good value too, offering so many amazing features that keep growing – making it more than worth the money. Pros Session has so many fantastic features. Some which stand-out are: • Session allows multiple types of sessions and events to all be displayed together in a single calendar view, which can be filtered so certain sessions are easily findable. • The booking journey is quick, smooth and seamlessly integrated with Stripe, allowing for super easy management of payments and refunds. • Session has some amazing reporting, segmentation and data insights, including trackable visitor retention and heat-mapping. • New functionality is being introduced all the time, including lots of new tools around email marketing, memberships, bundles and vouchers. • The switch from our previous system to Session was much more painless than it could have been, with lot of automation making the process really manageable. Cons There's nothing I don't like about Session. Where some features were a little weaker, these have all been strengthened in recent months and its amazing how well it's been developed in such a short period of time. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity wasn't offering us the tools we needed to effectively grow as a business, with poor user experience. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AW Amy W. Company Director Health, Wellness and Fitness ### "A Great Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2026 I was apprehensive about a move away from our previous booking system (it was a 'better the devil you know' situation), but I needn't have worried. Wil who created Session is super quick to respond to enquiries and to give advice on set up and any teething problems that users might have. Session is a really streamlined platform for sauna owners / operators and makes scheduling sessions the work on half an hour, when it used to take half a day. Repeating schedules are one of my favourite features, making it so easy to set your hours for a specified period of time, save and you're done. There is also the flexibility to add special one-offs. Session has reduced my administrative workload by allowing customers to book private sessions directly from the website (as opposed to coming through me) and closing all other sessions off when this happens. The inclusion of waiting lists is also really great and gives customers much more autonomy. Customer feedback is that the calendar interface is much easier to use and understand than our previous system, everything is in one place and in a sleek and user-friendly booking page. Pros The thing I like most about Session is that it saves me so much time! It is so easy to use. The fact that its designed specifically for my field, by someone who understands what I need as a customer, is invaluable. Cons Sometimes the version we use on our mobiles can be a little bit glitchy, like loading sessions an hour earlier, before self-correcting, but this is really a minor in convenience. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I was spending way too much time scheduling and finding awkward work arounds that didn't quite do what I needed them to. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reasons for choosing Session Sauna Booking Much more streamlined system and made specifically for my field. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KG Katie G. Founder Events Services ### "Transfer from acuity to session" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2026 I transferred from Acuity- the process took me a couple of weeks, but I could have completed it in a day or two if it had been my sole focus. All of my previous customers and information transferred smoothly. Customer service has been very supportive with a response time of under 24 hours helping me to overcome hurdles. Now that it's set up, I find it much more user friendly than other booking systems I've tried. My customers report the same- they say that it's much smoother to book one or multiple sessions and like the additional features such as upcoming events, add ons, memberships and vouchers. Pros I like the fact that this booking system is set up specifically for sauna businesses. This has allowed me to create a specific memebership model that I couldn't create on other booking systems. Cons It's taken me a while to solve how to set up gift vouchers and discounts, but other than this itis very user friendly. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Features not offered on Acuity such as membership models Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.