# oChats.io Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about oChats.io Software - reviews, pricing plans, popular comparisons to other Customer Service products and more.

Source: https://www.capterra.com/p/10048098/oChats-io

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# 

 oChats.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Support](#support)

oChats.io

## What is oChats.io?

oChats.io is a cloud-based CRM platform for managing conversations across WhatsApp, social media, and live chat channels. It consolidates messages into a unified inbox accessible by multiple team members, removing the need for shared devices or individual accounts. Built on the Meta WhatsApp Cloud API, it syncs contact info, message history, and pipeline status in real time. Features include conversation histories, duplicate contact merging, and chat transfers with internal notes. Workflow automation supports chatbots, inquiry routing, lead qualification, and contact tagging. The broadcast module enables personalized WhatsApp campaigns within Meta's guidelines. Supervisory dashboards track team performance, while permission controls manage user access. The system supports unlimited workspaces and contacts, with mobile apps for iOS and Android. Security measures include AWS hosting, encryption, and threat monitoring.

## What is oChats.io used for?

[Customer Service](https://www.capterra.com/customer-service-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$359

Flat Rate, Per Year

Free trial  
available

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## Pricing

Free Trial

Starter Plan

$359.00

Flat Rate,Per Year

It includes:

-   1 Workspace
-   Unlimited Team Members
-   Unlimited Messages
-   50GB Storage
-   WhatsApp Web / WABA Coexistence
-   WhatsApp API
-   Access to multiple messaging channels: Telegram, Facebook Messenger, Instagram, Email, LINE, WeChat
-   Dashboard, Team Inbox, CRM Management, Quick Replies
-   Workflow/Chatbot Automation: No
-   Standard SLA Support (within 48 hours)
-   Free 1-time onboarding
-   Unlimited Contacts and Broadcasts
-   Advanced Reporting, Shared Storage Space, Data Export
-   Appointment Booking Form, Ticketing System, Automated Message & Notification
-   API & Webhook
-   Features marked "Coming Soon": A.I. Agent (RAG) and WhatsApp Catalog & Store
-   Custom Channel and Custom Integration: Available for quotation
-   WooCommerce/WordPress and Shopify integrations: Coming Soon

Pro Plan

$639.00

Flat Rate,Per Year

It includes:

-   2 Workspaces
-   Unlimited Team Members
-   Unlimited Messages
-   100GB Storage
-   Workflow/Chatbot Automation: Yes

Business Plan

$919.00

Flat Rate,Per Year

It includes:

-   3 Workspaces
-   Unlimited Team Members
-   Unlimited Messages
-   150GB Storage
-   Workflow/Chatbot Automation: Yes

Enterprise Plan

$1,199

Flat Rate,Per Year

It includes:

-   4 Workspaces
-   Unlimited Team Members
-   Unlimited Messages
-   200GB Storage
-   Workflow/Chatbot Automation: Yes

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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