# VOICERAcx.ai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VOICERAcx.ai Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more. Source: https://www.capterra.com/p/10048227/VOICERAcx-ai --- # VOICERAcx.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) VOICERAcx.ai ## What is VOICERAcx.ai? VLM is an AI platform automating customer conversations and workflows across voice, chat, and digital channels. It offers two deployment options: VLM Lite for self-service setup in 15 minutes and VLM Enterprise for on-premise or private cloud deployment in regulated industries. Its no-code architecture enables launching AI agents and workflows within days by uploading FAQs, SOPs, and brand guidelines to create custom AI personas. The platform supports voice, WhatsApp, SMS, email, and web channels, managing inbound and outbound workflows with intelligent routing, transcription, and AI analytics. It integrates with CRM systems like Salesforce, ServiceNow, and Zendesk etc. Security features include audit trails, role-based access, and data sovereignty for compliance. VLM handles millions of interactions monthly with high system availability. ## What is VOICERAcx.ai used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VOICERAcx.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.voiceracx.ai&name=VOICERAcx.ai) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autonomous Task Execution Completes tasks independently without constant human intervention Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses CRM Integration Integration with third-party CRM systems Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Security Protect sensitive data for digital privacy VOICERAcx.ai 17 features Completes tasks independently without constant human intervention Interprets what a user is doing based on context and helps guide them through the process. Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Integration with third-party CRM systems Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Copy on the page or chat window encouraging the user to engage with the chat option Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Addition of necessary external data, applications, tools, or features Track, manage, or resolve user requests and IT incidents/issues ## Pricing Free Trial Free Version Basic Plan $199.00 Flat Rate,Per Month It includes: - Chat AI Agent Creation Limit: 5 - Chat AI Agent Update Limit: 10 - Chat Sessions (Chat AI Agent): 3000 - Playground Chat Sessions: 100 - Document Upload Limit: 20 - User Creation Limit: 10 - Support Tier: Priority Email Standard Plan $249.00 Flat Rate,Per Month It includes: - Voice AI Agent Creation Limit: 5 - Voice AI Agent Update Limit: 10 - Inbound Call Minutes: 500 - Max Concurrent Calls: 3 - Max Call Duration: 10 minutes - Playground Chat Sessions: 100 - Document Upload Limit: 20 - User Creation Limit: 10 - Support Tier: Priority Email Advance Plan $399.00 Flat Rate,Per Month It includes: - Chat AI Agent Creation Limit: 10 - Chat AI Agent Update Limit: 10 - Chat Sessions (Chat AI Agent): 2000 - Playground Chat Sessions: 100 - Max Questions / Playground Session: 15 - Voice AI Agent Creation Limit: 10 - Voice AI Agent Update Limit: 10 - Inbound Call Minutes: 500 - Max Concurrent Calls: 3 - Max Call Duration: 10 minutes - Document Upload Limit: 20 - User Creation Limit: 10 - Support Tier: Priority Email Pro Plan $999.00 Flat Rate,Per Month It includes: - Chat AI Agent Creation Limit: 20 - Chat AI Agent Update Limit: 10 - Chat Sessions (Chat AI Agent): 2500 - Playground Chat Sessions: 100 - Voice AI Agent Creation Limit: 20 - Voice AI Agent Update Limit: 10 - Inbound Call Minutes: 1000 - Outbound Call Minutes: 1000 - Max Concurrent Calls: 3 - Max Call Duration: 10 minutes - Document Upload Limit: 20 - User Creation Limit: 10 - Support Tier: Dedicated Customer Success Manager (CSM) ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ ERP](https://www.capterra.com/p/143328/ERP/)[ CRMdesk](https://www.capterra.com/p/146819/CRMdesk/)[ TMS Tickets](https://www.capterra.com/p/240056/TMS-Tickets/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.