# Callie Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Callie Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more.

Source: https://www.capterra.com/p/10048234/Callie

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# 

 Callie Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Callie

## What is Callie?

Callie is an AI receptionist for estheticians like spa or salon owners, answering calls when owners are unavailable. Using voice cloning, it replicates the owner's voice, offering a personalized experience instead of a generic automated system. Callie books appointments directly into scheduling platforms like Square, Wix, Fresha, GlossGenius, Vagaro, and more by checking real-time calendar availability during calls. It filters spam and robocalls, sending SMS summaries with caller details, conversation notes, and booking status after legitimate calls. Setup is quick, requiring a business website and a voice sample for cloning. Callie works with existing phone numbers via call forwarding, needing no new hardware or apps.

## What is Callie used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for Callie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://setandforget.ai/&name=Callie)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Business Process Automation

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Conversation Intelligence

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Personalization

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Adjust communications based on previous interactions or personal preferences

Virtual Personal Assistant (VPA)

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Program systems that assist users with their daily administrative responsibilities

AI/Machine Learning

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Customer Engagement

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Initiate interactions with customers by proactively starting conversations or providing informational content

Callie 8 features

Software program that continuously adjusts its behavior based on observed data

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Initiate interactions with customers by proactively starting conversations or providing informational content

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Program systems that assist users with their daily administrative responsibilities

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Starter

$49.00

Flat Rate,Per Month

It includes:

-   Direct line to the founder during the lock period
-   Voice clone (Callie speaks in your own voice)
-   Live calendar booking integration with Square Appointments or Wix Bookings
-   FAQ knowledge base trained on your website
-   SMS booking-link fallback when needed
-   Owner SMS summary after every call
-   Voicemail capture and follow-up
-   Voice clone
-   SMS booking link to your existing public booking URL
-   Voicemail capture

Essential

$149.00

Flat Rate,Per Month

It includes:

-   Voice clone (Callie speaks in your own voice)
-   Live calendar booking integration with Square Appointments or Wix Bookings
-   FAQ knowledge base trained on your website
-   SMS booking-link fallback when needed
-   Owner SMS summary after every call
-   Voicemail capture and follow-up
-   Direct line to the founder during the lock period
-   Voice clone
-   SMS booking link to your existing public booking URL
-   Voicemail capture

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YD

Yangmei D.

Spa

Hospital & Health Care

### "Wonderful Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2026

We've been using Callie to handle our phone calls, and overall it's been a great addition to our business. It answers calls professionally, helps ensure we don't miss potential clients, and has reduced the number of interruptions during the workday.

Pros

The Callie team has been excellent to work with. They are responsive, helpful, and clearly care about making the product work well for each business. The setup process was straightforward, and anytime we had questions or wanted to make adjustments, the team was easy to reach and quick to help.

Cons

Like any tool, there are small things we have had to refine over time, such as wording or how certain customer questions are handled. The team has been helpful whenever we needed adjustments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

MIA L.

Owner

Health, Wellness and Fitness

### "Best AI Receptionist I have ever tried "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 6, 2026

Pros

Callie has helped us capture more bookings by answering calls we would have otherwise missed. As a small business owner, I am often with customers, working on jobs, or handling day-to-day operations, so I cannot always pick up the phone right away. Having Callie available to answer, respond intelligently, and help move customers toward booking has made a real difference. It gives us peace of mind knowing calls are being handled even when we are busy. It is practical, easy to use, and genuinely useful for businesses that rely on phone calls.

Cons

I love everything about it! If I have to pick one, I need to spend some time thinking about my shop’s FAQ so that bot can help me answer more accurately since those information are not available on my website. But this is expected, once it’s set up, it works really well.

Switched from

[Goodcall](https://www.capterra.com/p/10031138/Goodcall/)

I couldn’t have sms message that share timely leads and they answer my calls all the time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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