# Echo AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Echo AI Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10048237/Echo-AI --- # Echo AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Echo AI ## What is Echo AI? Echo AI is a chatbot solution that enables the creation and deployment of custom AI assistants across multiple channels without coding. The platform provides a unified dashboard to build, train, deploy, and manage assistants, combining context, business rules, and brand identity for tailored conversations. Operating continuously, echoAI handles interactions on websites, WhatsApp, Instagram, Messenger, and Telegram, adopting brand-specific voices for communication. Features include lead collection, pre-sale support, payment processing via Stripe, PayPal, and Square, support ticket management, voice chat, and calendar integration with Google Calendar, Outlook, and Calendly. The software provides enterprise-grade security with data isolation and guardrails. Analytics track conversions, response times, and satisfaction. Integrations extend to Shopify, WooCommerce, and HubSpot. The platform is available on iOS. ## What is Echo AI used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Echo AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://echoai.so/&name=Echo AI) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Customizable Branding 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding For Sales/Marketing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Used as a promotional or demonstration tool in sales and marketing presentations Lead Capture 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Transcripts/Chat History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Echo AI 27 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Identify different languages Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option See options for potential search queries within the system View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Pro $25.00 Per User,Per Month Business $50.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC david C. Director Consumer Services ### "Encouraging AI project for Small business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2026 I took the 25 USD pro plan and am highly satisfied to respond to my customers' enquiries on Instagram and WhatsApp. Pros The website scraping tool and the speed to create your own AI that matches my company. I also really like how seamless the integrations are, and the app is very handy. Cons Some integrations are missing, but the team already contacted me to let me know that they are working on it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.