# Barley Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Barley Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10048326/Barley --- # Barley Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Barley ## What is Barley? Barley is an AI-powered brewery loyalty and customer intelligence platform. At its core is Barley, an AI bartender that learns individual taste preferences and delivers personalized beer recommendations using the Beer Taste Genome, which evaluates beers across dimensions such as style, hop profile, bitterness, sweetness, and food pairing. The platform uses personal taste matching, collaborative filtering, freshness optimization, and variety rotation to enhance customer experiences. It integrates with point-of-sale systems including Square and Toast, converting transaction data into insights. The platform includes loyalty tracking, digital taproom displays, and privacy-first data handling. Taste profiles remain private and transfer between participating breweries only with permission. ## What is Barley used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Barley?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://brewlytics.ai/&name=Barley) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Client Portal Private online space that lets businesses securely share documents and provide information access to clients CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Barley 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Private online space that lets businesses securely share documents and provide information access to clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Design, communicate, and distribute incentives to perform a specific action Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Send promotional campaigns or transactional messages via text messages Market event via social media tools Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period ## Pricing Free Version Free $0.00 It includes: - Brewery profile in Barley app - Customer ratings & reviews - POS/tap-list sync - QR table-tent kit - Automatic taste profiles Pro $99.00 Usage Based,Per Month It includes: - Segmented iMessage + SMS alerts - Full customer taste profiles & segments - AI bartender website chat - Loyalty & rewards - Full analytics dashboard - One-click data export ## Integrations [ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.