# WiseData NPS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WiseData NPS Software - reviews, pricing plans, popular comparisons to other NPS products and more.

Source: https://www.capterra.com/p/10048333/WiseData-NPS

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# 

 WiseData NPS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

WiseData NPS

## What is WiseData NPS?

WiseData NPS is a customer feedback platform that collects responses via email, WhatsApp, and website widgets. It offers pre-configured infrastructure for quick survey creation, supporting six NPS types: relational, transactional, product, eNPS, brand, and competitive benchmarking. Sentiment analysis classifies responses as positive, neutral, or negative, while email and WhatsApp contacts are validated to reduce invalid outreach. The platform supports Portuguese, English, and Spanish, automatically matching recipient language. Real-time dashboards display data, with alerts for detractor feedback and follow-up logic for additional questions. Features include customizable branding, reporting tools, API integration, multi-user management, and compliance with Brazilian data protection laws. Surveys can reach unlimited contacts within monthly limits per channel.

## What is WiseData NPS used for?

[NPS](https://www.capterra.com/nps-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$297

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Anonymous Feedback

Allow reviewers to provide anonymous feedback to encourage honest conversations

API

Application programming interface that allows for integration with other systems/databases

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Customizable Fields

Customize data fields to support various needs and use cases

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

WiseData NPS 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share AI models, media files, communicate, and work together

Customize data fields to support various needs and use cases

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Manage and support multiple languages

Calculate NPS of customers

Measure employee engagement and loyalty towards a business using the Net Promoter Score

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

An extended application or connector that enables users to perform additional services with their current set of tools

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## Pricing

Free Trial

Starter

R$297.00

Flat Rate,Per Month

It includes:

-   NPS Relational
-   NPS Transactional
-   Email Sending (1,500 Emails/Month)
-   Email Validation Before Sending
-   Export To Excel, CSV, And PDF
-   Custom Branding
-   Basic Reports
-   Support Via Ticket

Pro

R$497.00

Flat Rate,Per Month

It includes:

-   NPS Relational
-   NPS Transactional
-   Product Survey
-   Email Sending (3,000 Emails/Month)
-   Embed/Widget (2 Sites)
-   Email Validation Before Sending
-   Export To Excel, CSV, And PDF
-   Custom Branding
-   Complete Reports
-   Real-Time Alerts
-   Support Via Chat

Business

R$1,297

Flat Rate,Per Month

It includes:

-   NPS Relational
-   NPS Transactional
-   Product Survey
-   eNPS (Internal Climate)
-   Brand Survey
-   Competition Survey
-   Email Sending (6,000 Emails/Month)
-   WhatsApp Sending (500/Month)
-   Embed/Widget (Unlimited Sites)
-   Email Validation Before Sending
-   Export To Excel, CSV, And PDF
-   Custom Branding
-   Complete Reports
-   Real-Time Alerts
-   Full AI: Sentiment + Topics + Actionable Insights
-   API Integration
-   Support Via Chat

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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