# 321 MED Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 321 MED Software - reviews, pricing plans, popular comparisons to other Patient Management products and more.

Source: https://www.capterra.com/p/10048446/321-MED

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# 

 321 MED Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

321 MED

## What is 321 MED?

321 MED is a patient and practice management platform that digitizes and automates healthcare workflows. The platform integrates core components into a unified system, streamlining operations while preserving personalized care. Built on a workflow engine, it adapts to existing processes for seamless integration. The platform includes tools like online reception, scheduling, AI document handling, referral portals, digital forms, and video consultations. Its AI copilot acts as an intelligent assistant, executing tasks via natural language interaction. Specialized agents can be created for targeted automation within workflows. Key features include maintaining existing processes, integrating third-party solutions, and offering implementation support. The platform ensures data protection, reduces manual tasks, eliminates communication gaps, and minimizes workflow disruptions. Implementation includes personalized consultation, configuration, and guided transitions for smooth adoption.

## What is 321 MED used for?

[Patient Management](https://www.capterra.com/patient-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

€139

Per User, Per Month

Free trial  
available

Includes Free Version

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customizable Forms

Customize contracts and forms to collect specific information

321 MED 13 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customize contracts and forms to collect specific information

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Ability to chat online in real time

Patients can register for appointments in advance online

Book and manage patient appointments and follow-ups

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Online-Rezeption & Service-Plattform

€139.00

KI-Telefon-Assistent

€69.00

Kalender & Ressourcenplaner

€79.00

Digitale Formulare

€49.00

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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