# Duochat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Duochat Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/10048503/Duochat --- # Duochat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Duochat ## What is Duochat? Duochat is a customer relationship management platform that consolidates WhatsApp, Instagram DMs, and AI-powered voice calls into a single inbox for team collaboration. The system routes messages from WhatsApp, Instagram DMs, story replies, and ad comments into a shared inbox while preserving conversation context. Teams can assign conversations, apply labels, create priority queues, and add internal notes. The AI chatbot operates through a no-code visual flow builder that creates automated conversation paths. Broadcast campaigns deliver personalized messages to contact lists. Analytics track response times, satisfaction scores, and resolution statistics. The AI voice agent manages outbound calls and qualifies leads while maintaining conversation context. Integrations connect with Shopify, Google Sheets, Zoho CRM, WooCommerce, and additional tools through REST API support. Security measures include end-to-end encryption and GDPR compliance. ## What is Duochat used for? [Unified Communications](https://www.capterra.com/unified-communications-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Duochat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://duochat.io/&name=Duochat) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Calendar Sync Synchronize with other calendars to view mutual availability and schedules Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Duochat 22 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Synchronize with other calendars to view mutual availability and schedules Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Primarily serving startup companies Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Pipeline view and tracking lead status Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Addition of necessary external data, applications, tools, or features Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter $15.00 Other,Per Month It includes: - whatsapp Growth $40.00 Per User,Per Month Pro $100.00 Usage Based,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ LinkedIn Marketing Solutions](https://www.capterra.com/p/241612/LinkedIn-Marketing-Solutions/)[ WhatsApp Business API](https://www.capterra.com/p/10025303/WhatsApp-Business-API/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.