# Swavo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Swavo Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more. Source: https://www.capterra.com/p/10048567/Swavo --- # Swavo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Swavo ## What is Swavo? Swavo is a business operating system that centralizes customer communication and operational management into one platform, addressing inefficiencies from fragmented tools. It integrates phone calls, messaging, scheduling, and administrative tasks. Giulia, the AI voice agent, works 24/7 to answer calls, recognize customers, book appointments, create support tickets, and handle urgent matters, syncing all data to the dashboard. Giulia supports multiple languages and adapts to a business's communication style. The platform includes WhatsApp AI for autonomous messaging, managing bookings, reminders, and inquiries. Swavo's machine learning analyzes operations, remembers interactions, suggests automations, and identifies opportunities. It integrates with invoicing software, calendars, and payment processors to enhance existing tools. Tailored workflows for service industries require minimal setup time, no technical expertise, and no data migration. ## What is Swavo used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €47.4 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Swavo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://swavo.ai&name=Swavo) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autonomous Task Execution Completes tasks independently without constant human intervention Communications Management Record and track all relevant internal and external communications Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses CRM Integration Integration with third-party CRM systems Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Swavo 17 features Completes tasks independently without constant human intervention Record and track all relevant internal and external communications Interprets what a user is doing based on context and helps guide them through the process. Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Integration with third-party CRM systems Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Addition of necessary external data, applications, tools, or features Track, manage, or resolve user requests and IT incidents/issues ## Pricing Free Trial Smart Plan €47.40 Flat Rate,Per Month It includes: - Complete management software: CRM, calendar, tickets, invoices - WhatsApp AI: replies, books, sends confirmations - Brain: remembers every customer - Unlimited automations - 50+ integrations - €10 one-time voice credit (to try the Giulia voice agent) - Dedicated phone number on request Smart Voice Plan €107.40 Flat Rate,Per Month It includes: - Everything in the Smart Plan - Giulia voice agent available 24/7 with 400 minutes/month included - Dedicated phone number included - Multilingual support (IT, EN, ES, FR, DE, etc.) Pro Plan €167.40 Flat Rate,Per Month It includes: - Everything in the Smart Voice Plan - Your trade's sector pack included - All features maxed out - Proactive Marketing AI - Dedicated onboarding ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.