# boostCX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about boostCX Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/10048730/boostCX --- # boostCX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) boostCX ## What is boostCX? boostCX is a comprehensive CX management platform built for organizations that need more than just survey scores. We help businesses listen to customers across every channel, act on feedback in real time, and measure the impact of every improvement. Core capabilities include: - Omnichannel feedback collection across surveys, email, SMS, phone, and digital channels - Closed-loop alert management that routes customer issues to the right people in real time - AI-driven insights that surface themes, trends, and root causes automatically - Advanced reporting and dashboards tracking NPS, CSAT, CES, and custom KPIs - Journey-level analysis across locations, teams, and time periods - Contact center integration for a complete picture of customer interactions boostCX serves mid-market and enterprise organizations across automotive, retail, financial services, healthcare, and hospitality - combining enterprise depth with the flexibility and service levels that larger vendors can't match. ## What is boostCX used for? [Survey](https://www.capterra.com/survey-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for boostCX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.boostcx.com/platform/customer-experience-management&name=boostCX) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases Customizable Branding Add customized logos and colors to align with company branding Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Data Analysis Tools Analyze survey results via statistical testing or crosstabs directly within the software boostCX 31 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Analyze survey results via statistical testing or crosstabs directly within the software Removes data that is incomplete, inaccurate, or irrelevant from a dataset Import and export data to and from software applications Protect sensitive data for digital privacy Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Ensure the answer provided fits set parameters (numerical, positive number, etc.) Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Create and manage surveys Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.