# KlevaDesk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about KlevaDesk Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more. Source: https://www.capterra.com/p/10048768/KlevaDesk --- # KlevaDesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) KlevaDesk ## What is KlevaDesk? KlevaDesk is an AI receptionist for appointment-driven service businesses — nail and hair salons, med-spas, massage, and other owner-operated shops that can't always reach the phone. It answers calls and texts in real time in your business's voice (voice + SMS), recognizes returning callers, and matches how you talk. It handles questions about services, pricing, and hours, and when someone wants to book it checks real-time availability — booking directly where your calendar allows (Square, Google) or capturing the request for one-tap owner approval, so there are no double-bookings. It connects to Vagaro, Square, and Google Calendar. A nightly Coach reviews real calls and suggests improvements you approve. The owner console adds dashboards, recordings with transcripts, customer profiles, tagging, and per-caller routing. Setup takes about five minutes from your website. Billed by the call, not the minute — from $49/month, with a free trial. ## What is KlevaDesk used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KlevaDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://klevadesk.com/&name=KlevaDesk) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autonomous Task Execution Completes tasks independently without constant human intervention Communications Management Record and track all relevant internal and external communications Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Human-in-the-loop (HITL) Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Inquiry Routing Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. KlevaDesk 11 features Completes tasks independently without constant human intervention Record and track all relevant internal and external communications Interprets what a user is doing based on context and helps guide them through the process. Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process and analyze human language in text or audio form Train your system to interpret and transcribe voice messages Addition of necessary external data, applications, tools, or features ## Pricing Free Trial Starter Plan $49.00 Flat Rate,Per Month It includes: - 50 answered calls/month (~$0.98 per call) - Additional calls $1.29 each — capped at the next plan - AI receptionist on voice + SMS - Real-time booking via Vagaro, Square & Google Calendar (or one-tap owner approval) - Nightly AI Coach — owner-approved improvements - Owner console: dashboards, call recordings + transcripts, customer profiles, tagging - Caller routing (block, forward, or let the AI answer) + spam screening - ~5-minute self-serve setup from your website - Email support Pro Plan $129.00 Flat Rate,Per Month It includes: - Everything in Starter - 250 answered calls/month (~$0.52 per call) - Additional calls $0.89 each — capped at the next plan - Guided onboarding - Priority support Business Plan $249.00 Flat Rate,Per Month It includes: - Everything in Pro - 750 answered calls/month (~$0.33 per call) - Additional calls $0.69 each — capped at the next plan - Concierge onboarding + 30-day check-in - Higher-touch support Scale Plan $449.00 Flat Rate,Per Month It includes: - Everything in Business - 2,000 answered calls/month (~$0.22 per call) - Additional calls $0.49 each - Concierge onboarding + priority queue - Highest-touch support ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Vagaro](https://www.capterra.com/p/153752/Vagaro/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Booker](https://www.capterra.com/p/90708/Booker/)[ Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.