# Synapse Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Synapse Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/10048863/Synapse --- # Synapse Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Synapse ## What is Synapse? Synapse is a headless retail infrastructure designed to unify e-commerce operations, complex order processing, and automated logistics into a frictionless workflow. Built for efficiency, it integrates multiple storefronts, digital channels, and payment gateways into a single technical core, eliminating the operational friction of traditional retail management. At the heart of the ecosystem is Lyra, an advanced AI assistant that autonomously manages billing reconciliation, logistical routing, and customer touchpoints. Lyra automates shipping label generation, payment tracking, and invoicing without human intervention. Synapse replaces fragmented tools with a stable infrastructure, ensuring zero-transaction-fee scalability, data autonomy, and predictable fixed hosting costs. ## What is Synapse used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$297 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synapse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nomen.me/&name=Synapse) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Order Management Manage and track customer orders for goods, investments, or any other purchases Synapse 11 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Create and manage digital catalog of products/services with their details, specifications, and price Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Manage and track orders being shipped to customers Checkout of online store Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. ## Pricing Synapse Essencial R$297.00 Flat Rate,Per Month It includes: - Dedicated infrastructure exclusive to your store - Automatic zero-touch invoicing (nota fiscal) - Lyra Receptiva: responds to customer questions with fixed scripts and escalates to human support if needed - Maintenance included - Pix and card payment integration Synapse Turbo R$597.00 Flat Rate,Per Month It includes: - Handles campaign peaks without slowdown - Lyra Vendedora: autonomous AI that negotiates freight, offers discounts, and closes sales via direct messages - Automatic logistics integration (Uber Flash, 99 Entregas) - Active abandoned cart recovery - WhatsApp + Instagram integration Synapse Pro R$997.00 Flat Rate,Per Month It includes: - Maximum performance for high sales volume - Lyra Pro: analytical AI that reads customer history, suggests combos, and offers exclusive conditions - Automatic active tracking - Automatic post-sale and retention processes - Priority support Synapse Ultra R$1,897 Flat Rate,Per Month It includes: - Maximum structure for large operations - Lyra Ultra: predictive AI that learns brand tone, anticipates customer needs, and offers customized solutions - Multi-company integration - Support within 2 hours - Dedicated account manager Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.