# Direct Tap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Direct Tap Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more. Source: https://www.capterra.com/p/10048890/Direct-Tap --- # Direct Tap Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Direct Tap ## What is Direct Tap? Direct Tap is restaurant ordering software that accepts orders via WhatsApp, voice calls, web pages, and QR codes. It processes orders across multiple channels while ensuring restaurants retain control over customer data and revenue. An AI-powered voice agent handles phone calls in multiple languages, converting conversations into orders. Restaurants can use QR codes for table ordering, allowing customers to browse menus, split bills, and pay without downloading apps. WhatsApp ordering uses AI to turn text messages into shopping carts. The software integrates with POS systems like Square, Clover, and Toast. AI digitizes menus from photos, extracting categories, prices, and images. Payments go directly to restaurant Stripe accounts. Features include CRM tools, loyalty programs, reservation management, group ordering, delivery integration, AI-generated review responses, analytics, catering support, and branded mobile apps. ## What is Direct Tap used for? [Online Ordering](https://www.capterra.com/online-ordering-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Direct Tap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://directtap.ai/&name=Direct Tap) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Accounts Record customer information, purchase history, and other notes Delivery Estimate A note of the expected delivery date and time Delivery Management Manage order deliveries until they are received by the customers For Restaurants Serves restaurants Generative AI Use AI to generate content in the form of text, images, videos, etc. Direct Tap 23 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Record customer information, purchase history, and other notes A note of the expected delivery date and time Manage order deliveries until they are received by the customers Serves restaurants Use AI to generate content in the form of text, images, videos, etc. Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Create and edit a list of food/beverage items Manage and support multiple locations Tracks and processes online orders Accept and process online payment transactions Make and manage reservations online Manage and track customer orders for goods, investments, or any other purchases Schedule an order online for a future time/date Track orders throughout the fulfillment process Integrates with point of sale (POS) systems Matrix barcode that stores information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Track and monitor reviews of products or services Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter $79.00 Flat Rate,Per Month It includes: - Unlimited orders with no commission fees. - Ordering via WhatsApp, SMS, and iMessage. - Branded web ordering page. - Menu management with unlimited items. - Dine-in QR codes. - Pickup and scheduled orders. - Stripe payment integration. - Basic order notifications. - 100 AI voice minutes per month. - Multi-language menu support (English + 1 additional language). - CSV menu import. - Email support. Growth $149.00 Flat Rate,Per Month It includes: - Includes all Starter Plan features. - AI Voice Agent (phone + marketplace) with 500 minutes/month. - Voice-note ordering via WhatsApp (supports 15+ languages). - Marketplace listing with delivery options. - Integration with third-party delivery services (Uber Direct and DoorDash Drive). - Reservations system. - Group ordering (e.g., for office lunches). - Review management (Google, Yelp, internal reviews) with AI-generated replies. - Eight campaign types (e.g., abandoned cart, win-back, birthday promotions). - Customer CRM and segmentation. - Loyalty tracking. - POS integration (choose one: Square, Clover, or Toast). - Advanced analytics. - Multi-language menu support (English + 3 additional languages). - Priority chat support. Pro $249.00 Flat Rate,Per Month It includes: - Includes all Growth Plan features. - Unlimited AI voice minutes. - All 16 campaign types. - Dedicated WhatsApp Business number. - Events and catering module (quotes, deposits, scheduling). - Dual pricing (card vs. bank/cash payments). - Gift card functionality (sell and redeem). - Integration with all three POS systems (Square, Clover, and Toast). - Multi-staff roles and permissions. - Advanced inventory management (stock tracking). - White-label branded app (iOS and Android). - Unlimited language support. - SMS short codes. - Custom reports and exports. - API access. - Dedicated success manager. - Phone support during business hours. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.