# Audelia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Audelia Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more. Source: https://www.capterra.com/p/10048929/Audelia --- # Audelia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Audelia ## What is Audelia? Audelia is a hybrid AI telephone assistant platform that automates routine inbound calls while transferring complex inquiries to our human specialists or to your team. The system combines voice technology with human expertise to manage customer communication. It intelligently qualifies incoming calls, handling routine requests independently or routing complex matters to specialized personnel based on defined parameters. The platform features call transcription, delivering structured summaries via email, WhatsApp, and SMS. Audelia offers appointment scheduling that coordinates calendars and prevents double-booking. The system provides customer intake with around-the-clock availability. The platform integrates with business systems through an open API, transferring conversation details into CRM platforms. Hosted on European servers, Audelia adheres to DSGVO compliance and holds ISO 9001 and ISO 27001 certifications for data security and operational standards. ## What is Audelia used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Audelia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.audelia.com&name=Audelia) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Audelia 12 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Transfer queries and organize messages between agents Program systems that assist users with their daily administrative responsibilities ## Pricing Free Trial Essential €49.00 Flat Rate,Per Month It includes: - Automated Attendant - Virtual Assistant - Appointment Scheduling - Call Routing / Transfer to human experts - Call Summaries & Notification - Custom Scripts / Call Scenarios Starter €99.00 Flat Rate,Per Month It includes: - All features of the Essential Plan, plus: - Hybrid AI-Human Support - Lead Qualification Business €199.00 Flat Rate,Per Month It includes: - All features from Starter Plan, plus: - Multi-Line / Parallel Calling - Third-Party Integrations / API - Multi-User Routing - Knowledge Base Management - Advanced Scheduling - Onboarding & Setup Support Professional €499.00 Flat Rate,Per Month It includes: - All features from Business Plan, plus: - Enterprise Call Routing - Unlimited Parallel Calls - Unlimited Custom Scripts - Dedicated Account Management ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.