# NOCgenie Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NOCgenie Software - reviews, pricing plans, popular comparisons to other Team Management products and more. Source: https://www.capterra.com/p/10049020/NOCgenie --- # NOCgenie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) NOCgenie ## What is NOCgenie? NOCgenie is on-call alerting and incident management software that ingests alerts from monitoring systems, deduplicates them, and routes them to responders based on schedules and escalation policies. Notifications are sent via SMS, voice calls, push notifications, Slack, Teams, email, and webhooks until acknowledged. Escalation policies advance alerts if not addressed within set timeframes. Features include deduplication, automatic closure, correlation enrichment, and scheduling with follow-the-sun rotations, timezone adjustments, and manual overrides. Quiet hours and suppression tools prevent alert flooding through delays, priority overrides, and maintenance windows. Heartbeat monitoring acts as a dead-man's switch for job failures. Security features include single sign-on, role-based access control, API tokens, and a REST API. Integrations are available for Prometheus, Grafana, Zabbix, and other platforms, with per-user rules for delivery customization. ## What is NOCgenie used for? [Team Management](https://www.capterra.com/team-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$9.45 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NOCgenie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nocgenie.com/&name=NOCgenie) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Assignment Management Assign issues and tasks based on availability or required skills Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Prioritization Arrange tasks based on the level of priority or urgency Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Real-Time Notifications Notifications that are delivered to users as soon as an event occurs NOCgenie 9 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Assign issues and tasks based on availability or required skills Provides a channel for team members to share AI models, media files, communicate, and work together Arrange tasks based on the level of priority or urgency Plan and coordinate all the resources, costs and time needed to execute assignments Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Process of planning, scheduling and executing the optimal and effective use of human capital across projects Track and manage the scheduling of tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Version Business Plan A$9.45 Per User,Per Month It includes: - Everything in the Free Plan - 100 Australian calls/SMS per user per month - 25 international calls/SMS per user per month - SMS and voice allowances pool across the team - User Limit: Unlimited users allowed Pro Plan A$19.95 Per User,Per Month It includes: - Everything in the Business Plan - Unlimited SMS and voice calls (Australian and international) - User Limit: Unlimited users allowed Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.