# BossBot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BossBot Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10049075/BossBot

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# 

 BossBot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

BossBot

## What is BossBot?

BossBot is an AI business automation platform for small businesses, centralizing customer communication, order management, and invoice processing. It integrates with WhatsApp, Telegram, Email, and Instagram, connecting e-commerce platforms like eBay, Etsy, Shopify, and Walmart into a unified inbox. The AI-powered reply system supports over 20 languages with automatic detection. Its invoice scanning extracts vendor names, amounts, and due dates from photos, while the CRM tracks interactions, appointments, and leads with follow-up reminders. Automated booking handles customer details, confirmations, and reminders. An escalation system flags complaints and urgent cases, sending alerts via Telegram. Daily analytics provide message counts, booking summaries, and lead insights. Security features include AES-256 encryption, GDPR compliance, ZeroTrace audit trails, dark web monitoring, and anti-impersonation scanning. Industry-specific AI personas cater to 28 business types.

## What is BossBot used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

$19

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Autoresponders

Create and automatically send premade copy in response to customer messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

BossBot 15 features

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Use AI to generate content in the form of text, images, videos, etc.

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple languages

Process and analyze human language in text or audio form

Ability to interact with the application using human languages such as English

Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Lite Plan

$19.00

Flat Rate,Per Month

It includes:

-   200 AI replies per month
-   WhatsApp AI auto-replies
-   FAQ + business hours
-   Telegram owner alerts
-   Go live in 24 hours

Starter Plan

$49.00

Flat Rate,Per Month

It includes:

-   Everything in Lite
-   Appointment booking + reminders
-   CRM + dashboard + lead tracking
-   GDPR / LGPD compliance
-   Solo practice, 750 AI replies/month

Growth Plan

$99.00

Flat Rate,Per Month

It includes:

-   Everything in Starter
-   Auto follow-ups + lead reactivation
-   Team inbox — multiple agents
-   ZeroTrace compliance reports
-   Instagram DM channel
-   Growing business, 5,000 AI replies/month

Scale Plan

$199.00

Flat Rate,Per Month

It includes:

-   Everything in Growth
-   Up to 3 WhatsApp numbers + locations
-   API access + webhooks
-   Direct founder support + onboarding
-   Business networks, 15,000 AI replies/month

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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