# NightAI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NightAI Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10049081/NightAI

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# 

 NightAI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

NightAI

## What is NightAI?

NightAI is a managed AI intake service that uses voice, web, and SMS agents to capture leads around the clock and convert missed calls into appointments. The platform handles after-hours and overflow calls with an AI agent that qualifies callers, documents requests, and routes them appropriately. Calls ring the team first, and if unanswered, the AI engages the caller, identifies needs, follows intake rules, and books or escalates as needed. The system collects caller details in one conversation and delivers a summary to the team. NightAI offers web chat and SMS intake with the same logic for text inquiries. The service integrates with calendars for automatic booking and supports custom business tool integrations. Each interaction generates summaries and transcripts, with updates sent via SMS and email. The platform includes live handoff during business hours and ongoing support, adapting to changing needs for seamless lead management.

## What is NightAI used for?

[Call Center](https://www.capterra.com/call-center-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

$799

Flat Rate, Per Month

Free trial  
not available

Free version not included

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## Pricing

Professional Plan

$799.00

Flat Rate,Per Month

It includes:

-   Designed for solo attorneys, advisors, and single-location premium practices.
-   Allows up to 2 simultaneous calls.
-   Includes 750 AI voice minutes per month.
-   Overage rate: $1.75/minute (billed transparently).
-   Usage guardrails confirmed during discovery.

Growth Plan

$1,099

Flat Rate,Per Month

It includes:

-   Targeted at law firms, financial practices, real estate teams, and premium services needing routing, review, and fuller intake coverage.
-   Allows up to 4 simultaneous calls.
-   Includes 1,500 AI voice minutes per month.
-   Overage rate: $1.25/minute (billed transparently).
-   Usage guardrails confirmed during discovery.

Scale Plan

$1,799

Flat Rate,Per Month

It includes:

-   Designed for multi-location or higher-volume premium practices needing advanced routing, stronger fallback rules, and priority support.
-   Allows up to 8 simultaneous calls.
-   Includes 2,500 AI voice minutes per month.
-   Overage rate: $1.15/minute (billed transparently).
-   Usage guardrails confirmed during discovery.

## Integrations

[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

Retell AI](https://www.capterra.com/p/10026733/Retell-AI/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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